LILYBETH G. SIA

Unit ** Sisval Building, Santillan Street,

Brgy. Pio del Pilar, Makati City 1229

+639**-*******; +639**-*******

ac1c32@r.postjobfree.com

PERSONAL INFORMATION

Nationality: Filipino

Date of Birth: 15 January 1965

Gender: Female

Marital Status: Single

Dependents: Michael Anthony S. Syjuco (26) (S)

Nicolette Nellie S. Al-Hamadah (24) (M)

WORK EXPERIENCE

Jan 2012 – Present EVENTS PLANNER & CONSULTANT, MEOW POW MKTG.SERVICES INC.

Developed, organized, planned and promoted a range of large scale events

Created promotional material for the event & distributing it to the target audience.

Prepared and managed budgets for the event.

Created a table sales database for all events.

Led post event tasks, managed evaluation form analysis, sent out thank you emails.

Liaised and negotiated with suppliers such as florists and external caterers.

Assisted with direct marketing initiatives and promotional activities.

Maintained good client and sponsor relationships. July 2012 – Aug 2013 SALES MANAGER, AYALA LAND PREMIER

Developed, organized, planned and promoted a range of large scale events.

Prepared and managed budgets for the event.

Ensured adequate staff for the event.

Created a table sales database for all events.

Led post event tasks, managed evaluation form analysis, sent out thank you emails.

Nov 2006 – Oct 2011 TEAM LEADER, VXI GLOBAL SERVICES (AMERICAN EXPRESS)

Lead a team of "On the Edge" agents and propelled the to the Top Team in 60 days (30 days short of the target date)

Supervised the activities and work volume of Call Centre (CC) Customer Services Representatives in attending to incoming customer enquiries and the resolution of issues raised, in order to provide optimal service delivery

Provided leadership, guidance and support to the Corrective Customer

Monitored and suggested methods to improve area operations, efficiency and service to both internal and external customers.

Answered inquiries by clarifying desired information; researching, locating, and providing information.

Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Aug 2006 – Nov 2006 FASHION CONSULTANT, VXI GLOBAL SERVICES (NEWPORT NEWS)

Administer all retail customer orders, provide appropriate consultation to customer for various products and services and place order accordingly.

Analyze customer requirement for product and services and provide consultation to select appropriate product.

Develop and maintain effective relationship with customers. 2003 – 2005 AGENCY MANAGER, FINANCIAL PLANNER & TRAINER, PHILAM LIFE Head of Cagayan de Oro and Makati Department

Represented all subsidiaries of the company (life & general insurance, mutual funds, healthcare, banking and loans).

Managed and directed a sales force to achieve sales and profit goals.

Designed and recommended sales programs and sets short- and long-term sales strategies.

Recruited, trained and managed unit managers and financial consultants in traditional and non- traditional sales channel.

2001 – 2003 UNIT MANAGER/TRAINER, INSULAR LIFE

Recruited, trained and managed life insurance underwriters

Created and trained life insurance agents on advanced investment training programs and sales training courses

Strategized and created a direction for sales unit, and translates this strategy into goals for individual sales agents.

Provided guidance and coached sales agents.

Monitored the full range of the company's products and strategies, as well as those of competitors and general industry trends.

1998 – 2001 UNIT MANAGER, ING LIFE

Recruited, trained and managed life insurance underwriters

Created and trained life insurance agents on advanced investment training programs and sales training courses

Strategized and created a direction for sales unit, and translates this strategy into goals for individual sales agents.

Assisted customization efforts for different lines of business or types of product.

Discussed and communicated with regulatory agencies on approvals for new or enhanced products.

1997 – 1998 SALES MANAGER, ZURICH FINANCIAL SERVICES First accredited Sales Manager of the company due to sales volume attained.

Conducted market research.

Lead insurance agents and track performance.

Created and implemented business strategies and goals.

Managed and work alongside adjusters, investigators, and appraisers. 1996 – 1997 EQUITIES TRADER & TRAINER, I.B. GIMENEZ SECURITIES

Reviewed transactions to ensure accuracy of information and ensure that trades conform to regulations of governing agencies.

Evaluated market developments in order to give clients accurate product information.

Identified potential trading strategies and offer ideas to improve new ones

Represented and managed investor’s portfolio

1898 – 2001 SOLE PROPRIETOR, CLEAR VIDEO SHOP

Owned and managed 8 branches: Bulacan, Cavite, Caloocan, Makati, Malabon, Mandaluyong, Novaliches and Valenzuela

PROFESSIONAL LICENSE

Life Underwriter

EDUCATIONAL ATTAINMENT

High School Kong Hua School (Cagayan de Oro City)

College Preparatory Ancaster High (Ontario, Canada) College Maryknoll College, AB in International Studies /Advertising (Quezon City) TRAINING PROGRAMS ATTENDED

1996 VISUAL MERCHANDISING, De La Salle School of Interior Design 1996 Basic Investment Seminar, I.B. Gimenez Securities 1997 Technical Analysis of the Stock Market, John Manggun 1997 - 2005 Life Underwriter’s Training for Agents/Agency Leaders 2003 - 2004 Training the Trainers, Insular Life / PHILAM Life 2004 Financial Planning

2005 American Accent/American Culture, John Clements 2005 Teacher’s Training Camp for ESL, ECI International REFERENCES

Upon Request

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