Data Entry Clerk

• EUNICE V. GARZA • **** Lott Ave Apt C. • Corpus Christi, Texas 78410• 361-***-**** Cell • **********@*****.***

OBJECTIVE

To obtain a position that will utilize my computer knowledge, strong people skills, organizational abilities and data entry experience.

PROFESSIONAL EXPERIENCE

Hyatt Place, Corpus Christi, Texas

Hotel Receptionist/ Hostess

Mar 28, 2016 - Apr 12, 2016

I deal with bookings by phone, email, letter, fax or face to face, using Opera, and Reserve software.

Completing procedures when guests arrive and leave, choosing rooms and handing out keys, preparing bills and taking payments, by cash, credit card or other forms of payments. Taking and passing on messages to guest, dealing with special requests from guests (like storing valuable items or a handicap room or any other request they may ask for) answering questions about what the hotel offers and the surrounding area. Dealing with complaints or problems. Use Telephone switchboard with multi lines, use a computerized system to book rooms and to keep details of bookings and available rooms up to date

Lead Cashier/Customer Service, Super Cuts, 6537 South Staples Suite 130, Corpus Christi, TX. 78413, 07/2015-08/2015

• Customer Service

• Greet Customers, Selling products

• Cash Handling, process customer payments by cash, debit and credit card /Deposits

• Using touch screen POS

Cashier/Assistant Manager, Sinton Oil Exchange, 935 South San Patricio, Sinton TX. 78387, 06/2014-01/2015

• Strong Customer Service Skills

• Computer Literate using Sage POS

• Process customer payments by cash, debit and credit card /Deposits

• Maintained Organization of shop, storage and mechanical areas, answering multiple phone lines, filing, maintaining customer records, kept State Inspection Stickers in stock and paperwork in order

• Ordering/ Receiving Parts

• Maintaining inventory records of products in stock and what was needed.

Data Entry Clerk-Electronic Data Systems Service, NAS Corpus Christi, TX, 2004-2008

• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

• Secures information by completing data base backups.

• Maintains customer confidence and protects operations by keeping information confidential.

Aircraft Mechanic, L3 Vertex, Corpus Christi, Texas-04/08-03/11

• Directorate of accessories and rotor blades which included inspecting and repairing.

• Checked, read, and interpret work documents for accuracy.

• Provided technical assistance in writing, revising, routing documents.

• Performed, developed, and reviewed process documents (travelers) to support maintenance requirements.

• Made recommendations for actions, corrections or improvements, such as changes to publications, work procedures, and processing.

• Conducted special investigations or fact finding projects on hard-to-solve issues, e.g. number of defects, identification of program weaknesses, and prediction of major causes of failure.

• Assisted engineering personnel, and higher grade mechanic in developing repair procedures, processes and modifications.

EDUCATION

Del Mar College, Corpus Christi, TX-2010

Aircraft Shop Procedures

Air Craft Mechanic Maintenance

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