Customer Service Care

Lucy M. Walker

832-***-**** •************@*****.***•11503 Sagelink Dr. Houston, TX 77089

Objective: To use customer service skills to apply as a bar-back, becoming proficient in an elevated career while being challenged, and growing daily as part of a positive team

EMPLOYMENT EXPERIENCE

Domino’s Pizza

Assistant Manager• May 2015- January 2016

•Delegated tasks to team members while maintaining company standards

•Managed inventory by placing weekly orders, updating order systems and tracking goods

•Maintained customer happiness by leading with a team mentality and a customer driven focus

•Initiated self-operations evaluations reports in an effort to gain critical thinking and leadership skills

Dunkin Donuts

Cashier• March 2015-May 2015

•Handled cash drawer responsibilities, bank drops and deposits

•Conducted opening duties and carried out responsibilities to start daily operations

•Displayed exemplary customer care in daily interactions

•Orchestrated team successes by setting up an organized and efficient work environment

Mooyah Burgers, Fries & Shakes

Cashier• January 2015-March 2015

•Operated cash handling and credit card systems before during & after hours of service

•Administered a clean workspace for colleagues and customers alike

•Exercised proper food handling to insure high quality guest experiences

EDUCATION

Gulf Coast Paideia Academy, 2011-2015

High school Diploma in General Education

Certifications & Accolades

•Mooyah pin of excellence in customer care

•Domino’s Achiever points for upselling product and increase in speed

*References available upon request

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