Customer Service Medical

Terri Miers

*** **** ********** **, **** ***, Warrenton, MO 63383 573-***-**** **********@*****.***

Medical Competencies

Healthcare communication

Medical Terminology

Clinical assistance

Vitals

Medical office management

Electronic healthcare applications

Basic Medical and insurance billing and coding

Digital and hard copy filing

Anatomy and physiology

Basic Pharmacology

Education and Certifications

Vatterott College, St. Charles, Mo

Associates Degree in Medical Assistant with Office Management; to complete Nov 2017

Director’s List (4.0 GPA)

HIPAA/OSHA Certified

St. Charles Community College, St. Charles, Mo

CNA Certification #145***-*-**-****

Additional certifications

Level 1 Medication Certified 1-22-03

CPR/First Aid Certification 8-16/9-18-16

Professional Experience

Tri-County Cut n Clean Ballwin, MO Owner/Operator September 2015 to Present

Supervised and completed various cleaning and maintenance tasks

Cleaned interior rooms and areas of houses

Full service yard maintenance

Provide exemplary customer service to ensure quality experience

Private pay/AW Health Services/Continuum St. Louis, MO Home Health Aid Jun 2011 to Jul 2015

Maintained various patients and assisted with all general house duties

Read glucometers to assist with blood sugar levels and insulin dosages

Performed passive range of motion by performing easy exercise motions

Took and assessed vital signs, INR monitoring, and other medical assistance

Maintained catheters

Assisted with prosthetic leg

Assisted with bathing, shopping, cooking, cleaning, and any other tasks needed

Transportation

Pathways Rolla, MO Substance Abuse Technician July 2008 to July 2009

Over watched drug and alcohol abused teenagers

Prepped bathroom for urine drug testing

Monitored client specimen taking and tested

Vital signs

Administer medications

Future Care, Inc. Rolla, MO Team Leader/Adm. Asst./Home Health Aid April 2001 to April 2008

Assisted developmentally disabled ladies in their home

Kept paperwork current

Administered medications

Created staff schedules

Prepared home dialysis

Glucose monitoring, vital signs, and other medical needs

Transportation

Filing paperwork, set up trainings, answer phone, assist with timesheets, data entry and any other office duties needed

Maintained various patients and assisted with all general house duties

Use of different medical equipment

Maintained catheters

Assisted with bathing, shopping, cooking, cleaning, and any other tasks needed

Phelps County Home Care Rolla, MO Health Aid/Home Health Aid Sept. 1994 to Mar 2001

Vital signs and assisted with bathes for various patients

Maintained various patients and assisted with all general house duties and medical needs

Use of different medical equipment

Maintained care of suprapubic catheters, ostomies, prosthetics

Glucose monitoring

Transportation

Express Scripts Creve Coeur, MO December 1988 to September 1989

File clerk and research department

Data entry and customer service

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