Senior Mánager Developer
Resume:
RAMON RODRIGUEZ
Windsor Terrace, Brooklyn NY, ***18
347-***-****) • *****.****.*********@*****.***
Senior Software Engineer (Full-stack)
Innovative senior-level technology professional with more than a decade of hands-on experience leveraging exceptional technical and life-cycle development, project direction expertise to propel performance and profitability. Skilled in tracking meticulous detail in challenging tasks despite demands of fast-paced and deadline-driven global work environments. Routinely exceed expectations through creative problem-solving and superb time management abilities with success building sophisticated and complex software solutions. Highly skilled in project management, requirements gathering, technical writing, and business and system artifacts documentation.
Core Competencies
Software development life cycle expert • Project leadership and mentoring • Strategic analysis and planning
Business artifacts documentation • Project scope planner • Use Case writer • Object-oriented programming
Business modeling • Process improvement • Web-based software development • Software design patterns
Agile methodologies (Scrum) • Rational Unified Process (RUP) • Release planning • Acceptance Testing
Change Impact Analysis • field-level requirements • Pseudo logic • Interactive system prototyping
Technical research • End-user documentation • Requirements traceability matrix (RTM)
Technical team building • Technical documentation and training • Troubleshooting and diagnostics
Proficiency in structured query languages • Data integration and transformation (ETL) • Relational databases
Multi-tier architecture • Change management • Collaborative teamwork • Communication • Fast learner
Intellectually curious • Ability to multitask
Technical Expertise
Microsoft.NET • .NET Core • C# • MVC • RESTful API • HTML and CSS • Angular • React • JavaScript • JQuery • AJAX • Typescript • Entity Framework • NHibernate • JSON • XML • Java/J2EE • GIT • Node JS • TFS • Microsoft Team Services • Bootstrap SQL Server Integration Services (SSIS) • SQL Server Analysis Services • SQL Server Reporting Services (SSRS) RDBMS • SQL Server • MySQL •Microsoft Project • Visio • Microsoft Office (Word, Excel, and PowerPoint) • Jira • Jenkins
PROFESSIONAL EXPERIENCE
NEWTECH, S.R.L., Dominican Republic • 2016 – 2017
Senior Manager Developer for Verizon Enterprise Solutions providing analysis, executed and was directly involved in requirement gathering, design, technical specification, training and mentoring, as well as the hands-on leadership of major software development projects throughout the development life cycle, from conceptualization to launch.
Key Achievements:
Improving the ETLs process to extract and convert the JIRA data to generate statistics.
Create the ETL process to convert Jenkins regression test into Atlassian Confluence.
Maintenance the EDGE portal to handle the request for the test environments requests.
Major Contributions:
Minimized ETLs process time.
Encouraged and mentored the development team.
Tools Used:
Visual Studio 2015 (C# .NET, ETL, API, WEB SERVICES)
Atlassian Jira (ETLs Data Generation)
Atlassian Confluence (ETLs Report Generation, Jira Report Generation)
Jenkins (Progression and Regression Test)
Microsoft SQL 2008, 2012 (Transact SQL, SQL, SSIS)
Scrum, Agile
AngularJS (Testing servers Portal Web Page)
Web Services ( Spring, Java/J2EE )
Claro Dominican Republic, Analyst Engineer (2010 – 2015)
Provided analysis, executed and was directly involved in requirement gathering, design, technical specification, training and mentoring, as well as the hands-on leadership of major software development projects throughout the development life cycle, from conceptualization to launch. Performed detailed analysis of the current business systems including front-end functionality, backend databases and services, system interfaces, business rules and logic. Provided analysis, design, and implementation of Business Intelligence solutions (Telecommunication applications) for business decision-making.
Key Achievements:
Build up the cellular denied IMEI system that centralize all the BSS interactions with the stolen and blocked cellphone of the network. Creating database interfaces, web services and SOA Services to interact with the entire BSS denying / allowing all the interaction against the cellphones and replicating the data to the GSMA and the country regulatory Telecommunication Institute to synchronize against all the cellphone carriers.
Built up the provider’s management systems that centralized all the development requirements into a new system the HP ALM, resulting in a 100% increase in planning department’s productivity and a 95% increase in final user satisfaction and experience.
Manage the FIOS interaction project to provide services over the fiver optics to the costumers.
Major Contributions:
Improve the Portability process to interact with other systems.
Established policies and procedures to standardize development processes.
Improvement of the team performance through a Agile and Scrum board tool.
Tools Used:
Visual Studio 2008 (C# .NET, ETL, API, WEB SERVICES, SOAP)
Microsoft SQL 2005, 2008 (Transact SQL, SQL, SSIS)
Oracle 8i, 9i, 10g, SOA Suite
Java SE 6 (APIs, ETL Process, J2EE, SOAP)
HP ALM
Tekelec (BSS, OSS)
Scrum
ACS XEROX, MIS Developer (2009 – 2010)
Design and develop and maintain Call Center Quality Software. Managing the workforce department in the Dominican Republic providing call center solutions for T-Mobile and Verizon Wireless.
Key Achievements:
Improving the call center software to faster acquire the Avaya Calls of the agents to be qualify as soon the agents hang up the calls, improving 50% of the quality process.
Create the portal to manage the workforce interaction of the agents on the working area.
Major Contributions:
Improve new method to interact with the Avaya telecommunication system.
Tools Used:
Visual Studio 2003, 2005 (C#, ETL, API, WEB SERVICES)
Microsoft SQL 2005, 2008 (Transact SQL, SQL, SSIS)
Avaya (Retrieve Database Calls for Quality)
Remedy (Workforce Management)
Agile
AOR Dominicana, Software Developer (2006 – 2007)
Software Development Company, outsourcing services. Headed all phases of development life cycle, including requirement gathering, analysis, design, testing, and implementation. Generated technical documentation and reports. Designed and enhanced features for a large-scale service environment using OO principles with a deep focus on performance, scalability, quality and extensibility.
Key Achievements:
Build the Statistics portal to provide the customers a real graphic representation of their air time on the TV and Radio Media.
Major Contributions:
Minimized unexpected complications by conducting impact analysis looking into element dependencies.
Improve the reporting by making data snapshots to avoid time consuming on the visualization of the reports.
Tools Used:
Visual Studio 2005 (C# .NET, WEB SERVICES)
Microsoft SQL 2005, 2008 (Transact SQL, SQL, SSIS)
Oracle 9i, 10g
Telerik (Dundas Charts for the Dashboards)
ARS Futuro, IT Manager (2005 – 2008)
Manage all the Facility installations, build the IT department and the Call Center to handle the insurance company. Provided analysis, performed requirement gathering, design, technical specification, training and mentoring.
Key Achievements:
Create the NT Department.
Create the IT Department.
Create the Call Center.
Implement the Heal Insurance Software with the interaction.
Manage the Development Team for Inhouse Applications.
Tools Used:
Microsoft Project
Microsoft Office
Pymes Dominicanas, Junior Software Developer (2001– 2004)
Maintain and modify the company web portal using PHP and HTML.
EDUCATION
Bachelor in computer systems engineering, Information Technology, GPA: 3.67 • 1997
Universidad Tecnológica de Santiago, Dominican Republic
CERTIFICATIONS
Linux Certified Specialist : Rubiera • 2003
Microsoft Certified Technology Specialist SQL 2005 (MCTS) : Executrain • 2006
HP ATP : Claro • 2012
FOREIGN LANGUAGE SKILLS
Fluent in Spanish
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