Customer Service Delivery Driver

Stephen de San Jose

**** ****** ******* **** ********, Ohio 43015 ***********@*****.*** 614-***-****

Summary

Through my experience with Blue Ocean Coding, I have become a Full Stack Developer. I have learned and implemented skills in many areas. Also, I have focused on furthering my learning through Udemy and Lynda. As well as leading a team of students, and helping share my knowledge with the class by teaching parts of the class. Previously to this class, I have spent time working after High School and volunteering at my Boy Scout Troop and other places. As well as being active volunteering and participating within my church.

Technical Skills

●Object Oriented Programming in C#.NET

●SQL Server 2016 Database Design & Implementation

● Front End Web Development utilizing HTML5, CSS3, JavaScript, jQuery, &

Bootstrap

● .NET Web Development utilizing ASP.NET 4.6, MVC & ADO.NET

● Visual Studio 2017 Enterprise

● Adept at learning new technologies quickly

● C++

● Unity

Work Experience

Music Eternal, Salt Lake, Utah April, 2017

Intern

●Working on programming the new database.

●Assisting to improve the website.

●Helping in other areas such as marketing and graphics as well.

Team Entertainment, Dublin, Ohio 2011-2017

Casino Game Dealer

●Customer service and interaction as they play games.

●Leading employees in the setup and teardown of the casino events.

●Constant communication between employees and customers.

●Experience dealing the tables in Craps, Roulette, and Black Jack as well as being the Pit Boss for some events.

Uber, Columbus, Ohio 2017

Uber Delivery Driver

●Customer satisfaction when delivering food in a timely and safe manner with a positive attitude.

●Communication between the partner restaurants and customers.

●Knowledge of the Central Ohio area.

Jimmy John’s, Dublin, Ohio 2013-2015

Sandwich Artist, Delivery Driver

●Creativity in creating the sandwiches.

●Leading the food table in creating sandwiches in a timely and safe manner.

●Customer service and interactions when dropping off food or working at a POS.

●POS operation, working the cash register and ordering system.

●Answering the phone for food delivery.

● Delivering the food in a safe and timely manner.

Volunteer

2007-2010 YWCA Family Soup Kitchen

●Communication between fellow volunteers in the kitchen and the individuals we were serving.

●Cooking the food, serving it, and cleaning up the kitchen and eating areas.

2008-2014 Boy Scouts of America

●Eagle Scout earned in 2014

●We would do various community service projects all around central Ohio.

Education

2017 Hondros College of Business, Columbus, Ohio

Blue Ocean Coding, Full Stack Developer

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