Certified Medical Assistant

**** ********* *****, ********, ** ***** 706-***-**** ************@*****.***

Sonja Caldwell, CMA

Summary of Skills

Phlebotomy experience

EKG experience,

Customer service,

Routine urinalysis,

CPR certified,

Data entry experience,

Injection/vaccines experience,

Front office receptionist experience

Experience

12/2012-Current

Horizons Diagnostics

Columbus, GA

Certified Medical Assistant

Recorded patient history

Recorded vital signs

Give patient injections as directed by the physician

Instructed patients to change into gowns, or positioning patients properly for gynecologic exams.

Performed EKGs on patients as part of their complete physicals (EKG Machine 8500 Burdick)

Performed Pulmonary Functioning Testing on patients who had COPD, Asthma, or other lung issues

Worked with a total of 3 primary care physicians to ensure patient flow in the office

Called patient concerning lab results, and if needed, called in prescriptions for patients

Traveled to other affiliated offices to work as Triage Nurse when needed for providers, and P.A.s

Assisted physicians as needed with procedures and other examinations

Instructed and demonstrated patients as needed on patient education material and devices such as glucometers, and inhalers

Coded and filled out insurance forms for prior authorizations

09/2001-03/2011

PetSmart

Columbus, Georgia

Pet Product Manager

Processed claim orders

Organized and maintained scheduling of employees

Processed deliveries by checking accuracy, quantity, and price.

Interacted with customers in a friendly and caring environment.

Resolved customer complaints in a professional manner.

Received and stocked inventory.

Verified work orders to ensure completion.

Monitored and evaluated safety committee to ensure company standards was being met.

Areas of responsibility included: front end, personnel, maintenance, accounting office, membership desk and receiving department.

10/1989-02/2001

Sam’s Club

Columbus, GA

Front End Supervisor

Implemented and enforced store policies.

Processed weekly scheduling of employees

Liaised with hiring and safety committee to ensure company standards were being met.

Maintained an excellent relationship with clients by promoting exceptional customer service.

Certifications/Affiliations

CPR Certified

Phlebotomy Certified

Medical Assisting Certification through Columbus Technical College Allied Health Program

Education

03/2011-12/2012

Columbus Technical College

Columbus, GA

Medical Assisting Diploma/Allied Health Assistant Certificate

Externship through Emanuel Healthcare Center

References

References are available on request.

Contact this candidate