Human Resource Manager

MARINA CROCKETT

**** ***** ***., ********, ** ***46 H: 202-***-**** ***********@*****.***

Seasoned Human Resource Manager dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue. Unsurpassed work ethic

Human Resources Operation

Payroll Processing

Cost reduction strategies

Benefits Administration / Management

Performance Management

Employee Relations

Process improvement

Customer relations specialist

Society of Human Resource Management - Member

American Society of Administrative Professional - Member Zeta Phi Beta, Inc - Member

Human Resource/Office Manager, 10/2014 to Current

NOVO Development Corporation – Washington, DC

As member of Senior Management team I provided insight on all human resource and office operations. Human Resource:

Reduce recruiting cost by $100,000 in 2016.

Established recruiting, new hire and on-board processes. Led corporate initiatives such as staff training online programs and in-house team building training. Provide guidance, counsel, and problem-solving support to Property Managers and Managing Partners. Organized employee social events and the team building events. Created and updated employee manuals, as well as the company's mission and vision statement. Implemented new performance appraisal program and partnered with the Property Managers to ensure an efficient tool and smooth process.

Benefit Management for up to 70 employees.

Researched and implemented all ACA policies.

Assured fair hiring practices, EEO compliance and training, as well as sexual harassment training for all employees located in four states.

Processed payroll and managed all Personal Time Off (PTO) for up to 70 employees. Reduced employee turnover by 8% through new hiring process and policies. Administrative:

Administered and oversaw annual IT and office budget of $150,000. Completed monthly credit card allocations.

Manage relationships with IT consultants, phone companies and internet company and office supply vendors. Assisted Operations Manager in supervising the property management team of nine property managers and eight assistant managers.

Workforce Development Coordinator, 03/2014 to 10/2014 DC Sustainable Energy Utility – Washington, DC

Recruited and placed 30 ex-terns for the Sustainable Energy workforce program.Managed up a $900,000 Human Resource and Workforce Development budget.

Established project control procedures such as project forecasts and program projections. PROFESSIONAL SUMMARY

SKILLS

AFFILIATIONS

WORK HISTORY

Coordinate all meetings, interviews and start dates between the ex-terns and the contractors. Monitor, evaluate, or record program effectiveness between the ex-terns and the contractors. Human Resource Manager / Office Manager, 02/2013 to 03/2014 Meltech Corporation – Landover, MD

Human Resource:

Established recruiting, new hire and on-board processes. Completed all background checks, drug screening and e-verify checks on new hires. Maintained employee files; involved in all disciplinary action conversations. Partnered with the Facilities Security Officer to gather and maintain update clearance information for employees holding government clearance.

Administrative:

Manage relationships with IT consultants, phone companies, and internet company and office supply vendors. Supervised staff: two administrative assistants.

Human Resources/Office/Business Development Manager, 01/2006 to 02/2013 FCA Technologies LLC – Arlington, VA

Human Resource:

Created and updated employee manuals and standard operating procedure manuals. Maintained employee files; involved in all disciplinary action conversations. Administrative:

Managed all marketing functions: marketing calendar, emails, mailings, blogs, newsletters, and the website set up and maintenance.

Assisted sales team and consultants, by providing project management services such as creating letters and emails.

Created Power Point presentation for sales presentation, webinars, in office training sessions and trade show demonstrations.

Customer Relations:.

Established a customer service department: Front line for outgoing/incoming calls and emails for up to 600 clients.

Ensured customer follow-up for sales/consultants and IT Engineers. MBA: Public Administration, 2015

Strayer University - Suitland

Public Administration

Bachelor of Science: Accounting, 2008

STRAYER UNIVERSITY - Suitland

Accounting

Bachelor of Science: Hotel Restaurant Managment, 1989 JOHNSON & WALES UNIVERSITY - Providence

Hotel Restaurant Management

EDUCATION

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