Ronald L. Wilhite
*******@*****.***
Administrative professional with experience in Operations, Data Entry, General Clerical, Mail Room, Shipping/Receiving, Purchasing, Accounts Payable and Accounts Receivable. Collaborative style with strong problem solving skills. Detail oriented team player with record of success in training others. Recognized as a quick learner with focus on integrity and commitment to getting the job done. Received commendation for outstanding leadership.
TECHNICAL SKILLS
Microsoft Office, Word, Excel, Access, and Outlook. UPS Worldship
Business Works UPS CampusShip
Peachtree Accounting RDC-Bluepoint
AS400 Check 21
TranzAct Image Vision
Genesis X9.37 Import/Export MAS 90
EXPERIENCE
2015-2017
Catalyst Corporate Federal Credit Union, Plano TX
Item Processor II
MICR Line Correction on checks Respond to Customer Requests
Image Processing Create Cash Letters
Balancing of X9.37 Image Files Transmit Balanced files to FRB
Import/Export X9.37 Files Transmit Balanced files to Appropriate Exchanges
Correct and Adjust Defective Images Close and Balance End of Day Processing
Complete and Send End of Day Reports
2013-2014
First Data, Dallas TX
Payment Processing
Lockbox Operations
Receive and extract checks from client customers.
Analyze checks and documentation for proper distribution.
Reconcile checks and documentation for accuracy.
2010-2012
IDC Distribution Group/ISC Sales, Plano TX
Data Entry, Purchasing, Accounts Payable, Accounts Receivable, Shipping and Receiving
Issue Purchase Orders Receive payments to & apply to account
Match received shipments against PO Capture Credit Card payments
2003-2009
GE Capital formerly CitiCapital, Bedford TX
Administrative Support, Mail Operations, Deposit Operations, Shipping and Receiving
Receive and Log customer checks and credit card payments. Shipping and Mail Operations
Capture ACH Payments and apply to accounts. Processed documents to imaging.
Processed requests for late fee waivers and invoices. Administrative support to collections.
Processed requests for contract modifications. Service FAX machines
Ship and monitor checks sent to lockbox. Manage and order supplies.
Maintain logs and accountability reports.
Enabled the department to pass federal audit (OCC) for the first time by setting up the deposit room and instituting a strict policy of dual control procedures; received outstanding positive feedback from the auditors. Also passed subsequent audits.
EDUCATION
College
Monterey Peninsula College, Monterey, CA – General Studies (36 hours)
Military Training
Primary Leadership Development Course
Combat Lifesaver Course
Technical School
Akers Computerized Learning Center – Business Accounting (19 hours)