Quality Control Staff
Resume:
Yousuf miah
Address: olaya
king fahad road
Country: Riyadh, Saudi Arabia
Email Address: ******@*****.***
P. O. Box: 69088
Target Job
Target Job Title: housekeeping supervisor /floor supervisor/assistant housekeeper
Target Job Location: Saudi Arabia
Career Objective: A position as a Housekeeping Supervisor/Office Support or any suitable position can prove my best ability to work in a reputable organization. I have provided a short description outlining my skills here under. More comprehensive information is detailed in the following sections.
Employment Type: Mid-Career; Management
Employment Status: Full time
Target Monthly Salary: SAR 3,500 ( USD 933)
Career Level: Management
Notice Period: Immediately
Last Monthly Salary: SAR 3,000 ( USD 800)
Personal Information
Gender: Male
Nationality: Bangladesh
Marital Status: Married
Number of Dependents: 7
Religion: Muslim
Iqama status: Transferable
Experience:
Floor Supervisor
At Al-Bilad Hotel Location: Jeddah, Saudi Arabia, al-corniche highway,
Company Industry: Hospitality/Tourism/Travel
Department: Housekeeping
Job description:
Co-ordinate with front office and sending room discrepancy lists.
Train qualified housekeeping candidates.
Record data concerning work assignments, personnel actions, and time cards, and prepare periodic reports.
Attends periodic staff meetings with other department heads to discuss company policies and patrons'
complaints, and to make recommendations to improve services and ensure more efficient operation.
Control all expenditures relating to Housekeeping, including labor, guest room supplies, and all cleaning
supplies and equipment.
1-To obtain list of vacant rooms to be cleaned and list of prospective checkouts or discharges in order to
prepare work assignments.
2-Assign team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
3-Prepare and distribute the Room assignment sheet and floor keys to room boys.
4-Maintain clear and efficient communication and coordination with the Front Office and other departments of
the hotel.
5-Schedule the cleaning of the room carpets, upholstery, and draperies as needed, along with deep cleaning
projects and window cleaning as necessary.
6-Schedule the cleaning of lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
7-Schedule periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards,
cleaning of windows, elevator doors and tracks.
8-Schedules cleaning of all meeting rooms after a completed function.
9-Schedule deep cleaning of all meeting rooms on periodic basis including carpet shampooing, cleaning of walls
and baseboards, cleaning of windows, etc.
10-To check linen stock to ensure adequate supplies.
11-lnvestigate concerns regarding housekeeping service and equipment, and takes corrective action.
12-Provide support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training,
coaching, counseling's and also enforces to the hotels standard operating procedures.
13-Ensure all meeting room functions are properly set up according to the requests indicated on the meeting
room/event function sheets.
14-Ensures guest rooms are properly secured and that proper key control procedures are utilized by the
housekeeping staff.
15-Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
16-Reward employees who use their empowerment to meet or exceed guest expectations.
17 -Assists in controlling expenses by the housekeeping department.
18-Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
19-Maintain high quality of housekeeping standards in the following areas
a) guest rooms, b) linens and uniforms, 3) lost and found procedures, 4) laundry and 5) public area.
16-Reviewoutside laundry facility servicing to ensure quality, undamaged linens and consistent delivery,
keeping in mind the budgetary guidelines.
17-Co-ordinate with vendors eg: Pest control, Laundry services and other outsource services.
18-Attend to any guest complaints and take service recovery measures if required.
19-Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also
share guest compliments with staff members.
20-Prepare annual housekeeping budget.
21-Submit requests for repair and periodic maintenance of cleaning equipment.
22-Prepare store requisition and other equipments required for use
January 2000 - January 2005
Shift Leader/supervisor
At Al-Bilad Movenpick Hotel Location: Jeddah, Saudi Arabia, p.o.box 6788, Al-corniche highway, jeddah-21452
Company Industry: Hospitality/Tourism/Travel
Department: Housekeeping
Department: Other
Successfully solved special maintenance problems
Troubleshooter:
• Supervised the replacement and repair of damaged surface.
• Well reporting,organized, communicative and coordinate
• Supervised more than 15 housekeeping staff in an upscale hotel.
Assisted Executives Housekeeper
.• Maintained a high level of quality control by paying special attention to detail.
• Designed and implemented a plan that greatly improved the productivity of a large staff.
Education : HSC, Science
At Victoria Government University College
Location: Bangladesh
Completion Date : 1992
Skills:
Housekeeping:* Highly skilled in utilizing all kinds of cleaning and sanitation equipment
• In-depth knowledge of processes and procedures used in cleaning and maintenance
• Thorough understanding of different chemicals used in cleaning and associated safety precautions
* Avid knowledge of housekeeping procedures
• Well versed with the standards of hygiene and sanitation
• Demonstrated ability to perform duties in a busy environment
• Strong interpersonal and communication skills
• Good time management skills
• Courteous with clients, residents and staff
• Sound ability to perform physically demanding chores
• Willing to stretch existing working hours to accommodate work,HK Staff evaluation.
computer Level: Expert Experience: 5 years or less Last Used: 1 month or less
GRAPHICAL USER INTERFACE Level: Beginner Experience: 3 months or less Last Used: 3 months or less
MICROSOFT OFFICE Level: Intermediate Experience: 5 years or less Last Used: 1 month or less
OPERATING SYSTEMS Level: Beginner Experience: 3 months or less Last Used: 1 month or less
QUALITY CONTROL Level: Intermediate Experience: 1 year or less Last Used: 1 month or less
REPORTS Level: Intermediate Experience: 5 years or less Last Used: 1 month or less
Level: Intermediate
Languages :
Urdu : Level: Expert Experience: 10 years or less
Arabic:Level: Intermediate Experience: 10 years or less
English:Level: Expert Experience: 10 years or less
Hindi:Level: Expert Experience: 10 years or less
Bangali:Level: Expert
References :
mr.mohammed habash
Job Title: RDM
Company Name: Al-bilad hotel
Phone Number: +966-***-****
Email Address: ******@************.***
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