QUALIFICATIONS SUMMARY

Goal-oriented professional trainer and manager with more than 15 years of adult training experience. Exceptional leadership skills to manage projects from concept through delivery. Collaborates effectively with employees, suppliers, and clients to solve problems and administrate. Strong technical experience including e-learning development, systems administration and SCORM.

CORE COMPETENCIES

Process Development

Task Analysis

Curriculum Development

Staff Leadership

Troubleshooting

Conflict Resolution

Employee Training

Instructional Design

E-Learning

Learning Theories

Manual Writing

End-to-End Support

RELEVANT WORK EXPERIENCE

Kearney & Company 07/2015-Presnet

Courseware Developer–Designed and developed e-learning content for government agency by applying design, graphic, and media principles. He developed, maintained, and updated e-learning curriculum. He also worked with the Learning & Development Manager, the Program Manager, and the Curriculum Designer/Instructors/Subject Matter Experts to develop storyboards into e-learning courses. Developed and managed the templates for all online courses to include curricula, learning plans, assessments, evaluations, etc.

AlbrightIT 09/2014-Present

LMS Administrator/E-Learning Developer–Collaborate with a team to produce e-learning resources for learning management systems using Sharable Content Object Reference Model (SCORM) and other elements. Deliver e-learning testing, review and LMS administration. Communicate with clients to identify individual needs and develop workable solutions. Develop e-learning courses from storyboard to completion.

Clarity Consulting/ Owens & Minor University 10/2014-Present

LMS Administrator/E-Learning Developer–Work closely with instructional designers for the design, development, testing, publishing, and management of learning objects and online training content. Design, develop, and deliver training to/for, OMU Faculty, Management, and other O & M Teams. Lead implementation relative to the LMS and technology infrastructures, including needs assessments, project/vendor management, communications and support. Upload and/or set up assessments, evaluations and content to the LMS; introduce and support the implementation of e-learning technology innovations.

Computer Generated Solutions 02/2015-Present

E-Learning Development–Design and develop e-learning content by applying design/graphic/media principles. Develops, maintains, and updates e-learning curriculum. Works with the Learning and Development Manager, the Program Manager, and the Curriculum Designer/Instructors to develop storyboards into e-learning courses. Develops and manages the templates for all online courses to include curricula, learning plans, assessments, evaluations, etc. Researches and resolves issues related to the LMS reporting. Develops, modifies, or inserts graphics, drawings, video, and other schematics into training materials. Publish and test SCORM package within SCORM Cloud to insure compliance.

Ohio Christian University 03/2015-Present

Content Management Consultant–Provides high-level LMS consultative support in the development & application of methods and tools to promote continuous improvement, increase operating model consistency, and to engage & empower employees to enhance the value of service provided to customers. Assists management in the planning and approach of implementing LMS initiatives from a broad perspective. Leads complex problem solving activities to define problems, assess current state root causes, design and test solutions, and implement solutions leading to desired outcomes. Makes key recommendations regarding the enhancement or development of training programs. Anticipates and identifies issues, and provides recommendations to address roadblocks and areas of opportunity.

StoneCE/Stone Insurance Education 03/2012-08/2014

Chief Information Officer/LMS Administrator/Instructional Developer–As a Certified Cornerstone Learning Management System Administrator and Instructional Developer, developed, edited, and published SCORM 2004 e-learning courses. Developed curriculums, identified objectives, and created job aids and instructional materials for instructor-led programs. Managed LMS system communications and community areas. Coordinated the release process for new courses and updates. Deployed and administrated the Cornerstone LMS with more than 19,000 users. Built strong vendor relations to oversee improvement efforts and system upgrades. Served as a subject matter expert for internal teams on LMS administration. Assured quality by creating and enforcing content publication standards and performing quality assurance checks on functionality and communications.

SSM Health Care 08/2011-01/2011

Epic Trainer and Support Tech–Provided one-on-one support and individualized training for physicians and nurses as a Credentialed Ambulatory Trainer. Resolved go-live and implementation issues to keep the system running smoothly. Assisted in the go-live of 146 ambulatory clinics with EpiCare 2010. Led 160 hours of formal training on EpicCare, Cadence, Ambulatory.

Network Technology Solutions, Inc 09/2010-08/2011

IT Support Technician–Trained end-users on essential software applications and performed troubleshooting and virus removal to keep all systems functioning smoothly. Updated Windows Servers and workstations. Answered more than 30 inbound calls per day to assist customers with technical problems through remote support. Created User Training Videos using Adobe Captivate. Upgraded application software and verified version compliance.

EDUCATION

Associate of Arts in Computer Network Systems, ITT-Technical Institute, (ITT), 2010.

Associate of Arts in General Studies, University of Cincinnati (UC), 1994.

United States Marine Corps, 0844--Fire Direction and Field Artillery Controller, (USMC), 1992.

TECHNICAL SKILLS/CERTIFICATIONS

Secret Clearance

Cornerstone Learning Management System Administrator, 2012

EpicCare Ambulatory 2010 Credentialed Trainer

Cadence-Prelude Credentialed Trainer

TECHNICAL SKILLS

Articulate Storyline

Camtasia Studio

Adobe Photoshop

Microsoft Servers and Exchange

Adobe Connect

Microsoft Lync

Microsoft Office Suite

Active Directory

HTML

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