Customer Service Administrative Assistant

EDWARD P. ALCORIZA

Administration/Document Controller

PROFESSIONAL EXPERIENCE:

CAREER OBJECTIVE:

Secretary cum Document Controller Nov. 2015 - June 2017 Joannou & Paraskevaides Saudi Arabia (J&P) Riyadh, Saudi Arabia

•Oversees receptionist area, including greeting visitors and responding to telephone and in-person requests for information;

•Handles all media and public relations inquiries;

•Provides complex administrative support to the Manager;

•Prepares, drafts memo and other related correspondence;

•Sends, distributes outgoing correspondence;

•Receives, sorts, files and maintains log of all incoming and outgoing documents/drawings; and

•Performs other tasks assigned by the immediate supervisor.

Administrative Assistant Jan. 2008 - June 2013 Provincial Government of Davao del Norte Davao, Philippines

•Entertains, answers query of guests, walk-in clients and responding to telephone;

•Scans, reproduces, sorts and files all kinds of documents;

•Prepares/Drafts memo and other correspondence;

•Receives, sorts, files and maintains log of all incoming and outgoing documents;

•Sends (thru email), distributes (hard copy of) all outgoing documents;

•Arranges meeting schedule, venue and foods;

•Assists in the whole preparation of the weekly Bi-Monthly Board Meeting;

•Take notes and drafts minutes of meeting;

•Arranges itinerary of travel and accommodations;

•Prepares payment for all billing;

•Controls office supply and other equipment;

•Represents boss to any speaking engagement

•Provides complex administrative support to the immediate supervisor; and

•Performs other tasks assigned by the immediate supervisor.

News Writer (Volunteer) March 2005 - June 2007 Provincial Government of Davao del Norte Davao, Philippines

•Upholding the standard in journalism and provide quality services to all readers of Legislative Updates and clients/constituents of the Province of Davao del Norte;

•Abides the principles of honesty, fairness and incorruptibility in our journalistic, and interpersonal conduct;

•Maintains freedom to express views and opinions, decides responsibility without fear or favor, and respect independent thinking;

•Respect and trust each member of the team and work harmoniously to achieve the organization's goals; and

•Continuously improve and respond to the changing needs of the environment, and the organization.

Local Legislative Staff Officer I March 2005 - June 2007 Provincial Government of Davao del Norte Davao, Philippines

•Does research works in aid of effective legislation;

•Drafts proposed measures upon instructions of the supervisor;

•Assists Members of the Legislative Department during Committee Meetings/Consultations and public hearing;

•Assists in the preparations and formulation of Resolutions, Ordinances and Committee Reports of the Legislative Department; and Does administrative works as an additional functions.

Teaching Associate December 2003 - January 2005

Holy Name School Davao, Philippines

•Teaches learner values and good manners;

•Establishes a range of core competencies prescribed for elementary school programs;

•Sustains productive and standard way of instruction;

•Organizes play and other events to with social exposure; and Provides good environment that is conducive for learning.

To achieve high career growth through a continuous learning process and keep myself dynamic, visionary and competitive to work on optimum level for the betterment of the organization.

CONTACT DETAILS:

+63-909-***-**** *************@*****.***

Tigatto, Buhangin, Davao City *.********@*****.***

SKILLS:

Advanced

Written and Oral Communication:

•news /feature article writing

•business letter correspondence

•preparation of Minutes of Meeting

•lecturer/trainer/well-versed English speaker

•public appearances/speaking engagement

•Customer Service Oriented

Office Equipment used:

•Computer (Word, Excel, PowerPoint, Outlook)

•Telephone, Fax Machine, Xerox Machine, Scanner

Intermediate

•Clerical Support • Research

•Records Management • Data Banking

•Control Procurement Process

Others:

•Event Organizing • Emceeing

PROFESSIONAL QUALIFICATIONS:

Professional Exam:

PASSER-Licensure Examination for Teachers (L.E.T.)

Philippine Regulatory Commission

License No. 0824489

Date of Exam: Aug. 2003 Date Registered: 27 Nov. 2003

Seminars/Conferences Attended:

RECORDS MANAGEMENT MANUAL - Aug. 9-11, 2011

Davao City, Philippines

CLERICAL DEVELOPMENT - Mar. 29-30, 2011

Tagum City, Philippines

POINT OF LAW & VIEW ON CORRUPTION - Aug. 21, 2008

Tagum City, Philippines

DEVELOPING LEADERS IN TIMES OF CRISIS - Mar. 6-9, 2007

Baguio City, Philippines

BASIC JOURNALISM - August 16-19, 2006

Davao City, Philippines

EFFECTIVE WRITTEN COMMUNICATION - May 17-19, 2006

Iloilo City, Philippines

EDUCATION:

AFFILIATIONS:

Post Graduate: Masters in Public Administration June 2006 - October 2007

Major : Fiscal Administration University of Southeastern Philippines Grade : Incomplete with 27 units earned

Bachelor of Science in Industrial Education June 1999 - April 2003

Major : Industrial Arts University of Southeastern Philippines CGPA : 88.0/100

Philippine League of Secretaries to the Sanggunian-2005

Personnel Officers Association of the Philippines-2007

PERSONAL DETAILS:

Birth Date: 09 Sept. 1982 Height: 5'6

Nationality: Filipino Weight: 165lb

Marital Status: Married Religion: Roman Catholic

PROFESSIONAL CURRICULUM VITAE of EDWARD P. ALCORIZA

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