Service Customer

CURRICULUM VITAE

Objective:

Career Objective: Looking for the challenging environment where I can use my knowledge to develop and contribute to organizational growth and encourage me in continues leaning.

Personal Profile

Name : M.ABDUL HASEEB

Address : India

Mobile No : 701*******

E-Mail Address : **********@*****.***

Date of Birth : 17th march 1985

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : English, Tamil and Arabic

Passport No :

Educational Qualification:

Professional in Building design (AUTO CAD, REVIT ARCHITECTURE, STAAD PRO)

Perusing Master of Labour Management Annamali University -

Master degree in Business administration - Marketing and HR (MBA) in Bharathidhasan University - 2007-2009 – 70%

Under Graduation in Commerce(B.com) in Bharathidhasan University - 2004-2007 – 60%

Certificate and Diploma in Arabic (college first)

Computer Skills

1Operating system (OS) installation

2Hardware assembly – Desktop /Laptop

3Basic software installation

4Knowledge of Tally in tally academy

Experience:

Organization: TVS VIJAI MOTORS (SALES AND SERVICE) – Chidambaram, India

Job Position: Service Quality Management (manager)

Period: 11 Months 2009 to 2010

Make Sure all the vehicle services are rendered to the customers are up to the company standard

Conducted the customer satisfaction survey and make sure their feedback are evaluated and implemented in next service

Make sure Vehicle’s due for service are turn back for service station and ensue customer satisfaction

Assess the mechanic on the service through customer satisfaction survey and report to management.

Handle the Dispute as per the company standard and make sure the customer satisfaction

Organization: SAFA COMPUTERS (Wholesale and Retail) AL Qassim, Buraidha

Job Position: Owner (SELF)

Period – 2 years - 2010 to 2012

Outdoor Marketing for hardware – Laptop and desktop

Inside : Sales and Service

Billing, Procurement, Account maintenance

Organization: Al Fawzan Air Travellers - AL Qassim, Buraidha

Job Position: Admin In charge (CONTROLLER)

Period: 5 year 2013 to 2017

Draft & execute the rout chart

Make sure the customer are come on time

Have good rapo with the customer and make they are satisfied

Have good rapo with ticketing agency and make sure you get the passengers on board

Make sure accounts are maintained properly and retain the evidence for future audit purpose

Invoicing the customer

I here by declare that the information given herewith is correct to my knowledge and I will responsible for any discrepancy.

Date : Yours Sincerely

M.ABDUL HASEEB

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