ROLES & AREA OF EXPERTISE

PEGA Developer: Worked as Developer & System analyst in Insurance .

Senior QA -Worked as Senior Quality Analyst in Retail Banking

Coordinator-Played key role in coordination between different teams, clients and Time zones.

Projects-Insurance,5/3Bank, Internet Credit card, ACE in Banking domain.

Locations: USA, India.

Certification-

PEGA- Certified in System Architect

Vinita Singh

ac1b25@r.postjobfree.com ; Mob: +1 -925-***-****

PERSONAL SUMMARY:

Experience Summary

7+ years of experience in PEGA & Quality Assurance Strategies. Worked on various projects across the Software development life cycle including Analysis, Design, development, Testing and Go-Live. Delivery focus areas includes Development, Testing, stakeholder communications, change and transition management.

KEY SKILLS AND COMPETENCIES

Demonstrated abilities in handling the complete use cases; gained functional skills in analyzing the client requirements and interactions.

Certified System Architect (CSA) in PRPC.

Designed simple and complex User Interfaces using Harness, Section, Property rules for easy navigation, entering, updating, and reviewing for users.

Experience in designing Workflows, Flow actions, Activities.

Experience implementing Decision rule like Decision Tables, Declarative Expressions, Decision tree, When Condition, Declarative Expressions, and Constraints.

Experience in Report features like List View Reports, Summary View & Report Definition.

Knowledge of SMA, Nodes, Agents and Listeners.

Involved in designing application security which involves setting up Access Groups, Access Roles, Operator IDs, Applications, Organizations, Org Divisions, Org Units and Work Groups.

Testing and Debugging the Applications using Tracer, Clipboard.

Integration with external systems using SOAP Connectors and Services.

Good Exposure in Banking domain.

Strong experience in entire QA life cycle activities such as Requirements Analysis, Design, Development and Implementation of Test scripts/Test cases, Requirements Traceability Matrix, Defect Tracking, Entry and Exit criteria's, and Documentation.

Extensive experience in Manual Testing and Automation Testing using Selenium.

Extensive use of Defect management tools and Bug reporting tools including Jira and HP Quality Center.

Performed different kinds of software Testing -Smoke/Sanity, System, End to End, Integration, Regression, Performance, UAT, Functional and Database testing.

Experience in preparing test documents including Test Plan, Test Scenarios, Test Cases, Test Scripts, Test Data, Test Result Metrics, Test Status Reports, Summary Reports and Traceability Matrix based on User Requirements, Functional requirements (FRS) and System requirements (SRS).

Thorough understanding of the Defect Life-Cycle Process, Defect Tracking and Bug Reporting.

Expertise in understanding Business, Functional design specifications and Technical design documents.

In depth knowledge of Software Development Life Cycle, Software Testing Methodologies, and experience working in Agile, Waterfall and V-Model environments.

Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences.

Experience working with Onsite- Offshore teams and monitor the testing activities.

Wrote SQL Query to extract data from various database tables for testing purpose.

Excellent leadership, interpersonal, communication and presentation skills, self-starter, quick learner, a highly motivated & versatile team player and always willing to work in challenging and cross platform environment.

EXPERIENCE SUMMARY

1.PEGA Developer - Customer Portal

RozumTech Pvt.Ltd.

Houston, TX (August 2015-Present)

Project Description- This project is basically a web based customer portal for providing the services to the Insurance customers. Pega rules are configured through Pega Workbench to provide a Web based submission, quote, Invoice for the Client. This will support insurance transaction processing on the spot document issuance for the business and products mainly in the retail segment. Through this the partners will be able to efficiently and effectively service the requirements of their customers from quote to policy issuance and the policy Life Cycle management.

Responsibilities:

Involved in interaction with business analysts and the team members for better understanding of business requirements.

Creation of technical design documents for each sprint.

Development of various components like Declare pages, Declarative Rules, Decision table, SLA, Web services, Agents and data tables.

Reports development using List view, Summary view and Report definition.

Creation of Activities and steps for business logic implementation and handling embedded pages.

Creation of rule set locking with check in check out, validate and Edit validate local action.

Creation of flows and flow actions based on the business requirement flows.

Creation of decision trees wherever business rules are to be implemented.

Involved in testing of application using PRPC tools Clipboard and Tracer.

2.Quality Analyst - Pop Money

SLK Software Services Pvt. Ltd.

Client- Fifth Third Bank,

Cincinnati, Ohio (Jan 2013-Mar 2014)

Project Description-Pop Money is a Fast Convenient and secure way to send and receive online payments. An innovative new service that eliminates the checks and cash. Pop money allows you to send and receive money as easily you send and receive email and text message.

Responsibilities:

Reviewed the requirements for testability and analyzed the requirements document to write Test Scenarios and Test cases.

Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.

Performed Black Box and Unit testing using Equivalence Partitioning analysis.

Used Quality Center as Test Repository for Requirements, Test plans.

Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.

Recorded and plays back test in Fire fox using Selenium IDE.

Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.

Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.

Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project and leading offshore team.

Defect Tracking and Status Reporting to Onsite/Client on daily basis.

Provided technical, validation and process related training to team members.

Responsible for creating test data covering all possible scenarios in system validation.

Perform database testing by writing SQL Queries to validate data in reports and database tables.

Strong experience in design and execution of System Testing, Operational Qualification (OQ) and User Acceptance Test (UAT).

3.Quality Analyst - ACE

SLK Software Services Pvt. Ltd.

Client-Fifth Third Bank

Cincinnati, Ohio April 2012 -Jan 2013

Project Description-

Ace is banking domain application which is user friendly and commonly used by the tellers in US Bank. Services such as SOAP UI, was used to retrieve the customer account info from the front end, middle ware and backend database .We have tested for successful front office, back office and teller transactions. We have tested for the new accounts and role types introduced by the bank and it is successfully working in production. Thoroughly tested the software implications 100% and is currently running in production for the bank.

Roles & Responsibilities:

Involved in ‘Module Test Plan’ preparation and requirement streamlining.

Module lead for 4-member team at offshore.

Analyzing and identifying the gaps in Functional /Business Requirement

Static Testing by reviewing the Function Requirement (FR) document.

Preparing the Test Scripts and business flows.

Preparing of High level and low-level Test Scenario and to identify the severity of business scenario and hence prioritizing the test cases.

Preparation and gathering of Test data.

Peer Reviewing the Test Cases and business flow scripts.

Execution of Test Cases and business test flows.

Managing Test Environment and implementing builds

Training the team member on application features and functionality and on Domain.

Worked on executing automation scripts for our own projects Enhancing the test scripts for global execution.

Worked on SOAP UI requests in retrieving Account Information, Customer Details and Transaction details.

Defect logging and tracking

Involved in Regression Testing and Sanity Testing.

Performed Database testing using AQT to check data validation and data integrity.

Status reporting to managers

Preparing the Test Closure Report.

4.Quality Analyst – ICC

SLK Software Services Pvt. Ltd.

Client-Fifth Third Bank

Cincinnati, Ohio April 2012 -Jan 2013

Project Description:

Client is one of the largest banks from United States which mainly operates from Ohio. The Program has been envisioned to cater to requirements for an applicant to apply online for Credit card. The internet banking customers can directly apply for the credit card using the features of this project. The program also features to cater applicants which are not part of this bank and wanted to apply for the credit card to the bank. The project is a web based application.

Roles & Responsibilities:

Involved in Test Execution phase.

Responsible for GUI Testing and Functional Testing (System Integration Testing) using Black box technique like BVA, ECP, and Decision tables etc.

Execution of Manual Test Cases and running automation scripts to do a regression testing.

Involved in testing based on Use case specifications.

Involved in Database testing in Mainframe system to check the customer data and data validations.

Clear look on updating concepts and finding defect, sending it with suggestion

Conducted functional testing by providing valid/invalid inputs to ensure complete coverage for functionality.

Participation in Defect call and in call with BA for clarification on functionalities.

Involved in Project Meetings and interacting with other team member in order to resolve the problems.

Participate in cross knowledge transition with other team member to get an insight for End to End functionality.

5.Quality Engineer

Process Mate

Duration: June 2008 – Feb 2011

Process Mate is a high-performance Process Management Tool which empowers authorized users in an enterprise to define, monitor, control and automate tasks by integrating various systems in the Enterprise. The PM aims to provide a consolidated channel framework to banks that need to communicate to customers in many ways ensuring uniform experience for the customer from different channels. The Framework consist the components like Workflow, Teller, CRM, Internet Bank and Integrated Channel. All the components powered by Process Designer that allows the bank to design all process.

Roles & Responsibilities:

Involved in Test Planning and Test Designing Phases.

Involved in different types of testing like GUI Testing, Functional testing and System Integration testing

Prepared the Test Cases, Test Scenarios and Test Data.

Involved in Test Planning and Estimations for Automation.

Preparation of Automation Scripts using QTP 10.

Involved in Peer reviews and in establishing the Requirement coverage by preparing the traceability between requirement and the test cases

Defect Logging and Tracking

EDUCATION & PROFESSIONAL DEVELOPMENT

Certified System Architect in PEGA

Masters in Science – APS University

DCA - APTECH

TECHNICAL ADDENDUM

Knowledge / Experience

Area

Skills

Testing Tools

Test Management - HP Quality Centre 10, Functional Tester - QTP 11,

JIRA,Web service testing - SOAPUI 5.0, Secure Access Remote Login – Citrix 4.0.1.4

Mainframe - RAFT (5/3 Mainframe), Credit card back end tool Information - BECAPS

Presentation and Report Management – Microsoft Office 2010.

BPM Suits

PEGA PRPC 6.x, 7.x,

Defect Tracking Tool

Bugzilla 3.2 and HP QC

Methodologies

SDLC Concepts, V-Model, Agile, Waterfall processes

Operating Systems

Windows XP/7/10 and Win Server 2008 R2

Databases

Advance Query Tool (AQT), PL/SQL (Oracle 9i/SQL Server)

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