Customer Service Data Entry

Jennifer M. Ott

* ****** ***** **

SHIPPENSBURG, PA 17257

717-***-**** (primary)

********@*****.***

EXPERIENCE

Electronics, Tinicum Magnetics

**/**** - **/****

Shippensburg, PA

Custom manufactured and assembled wound components,, bobbins, and self-supporting coils

Test components for tolerance and performance within industry standards.

Operate digital multimeters

Extensive knowledge of safety standards and protocols regarding handling of hazardous materials and equipment

Electronic Maintenance 1 L-3 Communications

12/2006 - 06/2007

Chambersburg, PA

Responsibilities: Responsible for the fabrication, testing, and repair of cabling and electrical components. and armored vehicle systems deployed with the US Military. Used various technical manuals, blueprints, drawings, layouts, and other specifications in order to construct new product according to customer requirements and diagnose trouble in electrical equipment maintenance. Daily operations in a production environment require the knowledge and use of a variety of electrician’s hand tools, measuring and testing instruments, and safety equipment. Assembled control panels for the Apache Helicopter. Also did sandblasting.

Electrical Wire Harness Builder Industrial Harness Company

11/1999 - 12/2006

Shippensburg, PA

Analyzed technical blueprints and schematics utilized to fabricate and assemble electrical wire harnesses and terminal units. Assembled bench and board harnesses and performed quality control checks before transporting. Product Inventory of Supplies.

Circuit Board Assembly Niche Electronics

10/1998 - 10/1999

Shippensburg, PA

Manufactured Electronic PCB assemblies according to specification. Used flux, solder, cleaning agents, etc. Observed ESD protection and MSDS requirements and procedures. Fully understand the soldering/ desoldering process. Microsoldering

Food Service Worker 1 Housekeeping, Kings Gap Env Ed Center

08/1988 - 09/1998

Carlisle, PA

Food Service Housekeeping

File Clerk Administrative, Carlisle Regional Hospital

02/1985 - 03/1987

Carlisle, PA

Filing Data Entry Customer Service Very Fast Paced

EDUCATION

Carlisle High School

Carlisle, PA

High school graduate or equivalency certificate (GED)

SKILLS

• Customer Service

• Administrative

• Logistics

• Data Entry

• Inventory

QUALIFICATIONS AND ACHIEVEMENTS

Software

Microsoft Office

Word

Excel

None

CERTIFICATIONS AND LICENSES

Government Certified Soldering issued by Letterkenny Army Depot in Pennsylvania

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