SANJAYA KUMAR NATH

OUTLET MANAGER

AT/PO- BANARPAL

DIST- ANGUL

ODISSA, INDIA

ac1b0g@r.postjobfree.com

call on +91-977*******

Summary A talented individual who has had a lifelong interest in quality food, the hospitality industry and the latest culinary trends. An experienced host who works hard to cultivate a high profile

With guests, and possesses a strong understanding of financial margins and controls. I consider myself to be the beating heart of a restaurant's success and as a hand’s on manager is personally involved in rallying staff, serving customers, and generally keeping everything running smoothly. Currently looking for suitable managerial position with an exciting and reputable restaurant.

Skills

Management

People management

Events management

Staff development

Staff scheduling

Setting targets

Setting budgets

Catering

Hospitality management

Food hygiene

Customer service

Planning menus

Personal

Well presented

Communication skills

Passionate about food

Problem solving

ASST. RESTAURANT MANAGER, Abu Dhabi national hotels,

Location: New York University, Abu Dhabi, UAE

(July 2014 to Nov. 2016)

Responsible for operational efficiency and creating a relaxed environment and product quality is second to none. Leading from the front & in charge levels of hygiene and enforcing strict compliance with all health and safety l

Being highly visible and the face of this business.

•Ensuring the correct use of cleaning materials and equipment.

•Supervising the shifts of kitchen, waiting and cleaning staff.

•Meeting and greeting customers and organising table reservations.

•Advising customers on menu choice.

Training, managing and developing a team. Carry out annual and mid-year appraisals with Managers under your responsibility

Evaluate guest satisfaction levels with a focus on continuous improvement

Ensure communication meetings are conducted and post-meeting minutes generated

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

Comply with hotel security, fire regulations and all health and safety legislation

Maintaining standard on site from the H.S.E prospective.

CAPTAIN: HOTEL MARCO POLO, Dubai, UAE. (March 2012 to March 2014)

Manage Food & Beverage Outlet operations

Maintain exceptional levels of customer service

Ensure compliance of brand standards

Recruit, manage, train and develop the F&B team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food Costs.

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Develop menus with other members of F&B team

Accountable for monthly stock takes

Incentivize team members to maximize sales and revenue

Sr. Associate: Sun-n-Sand Hotel, Nagpur, India, (Oct. 2010 to Feb. 2012)

Adhering to Company International Standards of service. Handling the beverage inventory without any discrepancy.

Maintain the beverage par level all time. Efficiently managed the restaurant engineering & maintenance related issues; handled customer complaints with quick solutions.

Handling of sections allocated, ensuring to be on floor till the guest is seated Perform certain tasks like cleaning of sections, work area with other team members

Attending all food and beverage training programs conducted by the hotel.

BEST EMPLOYEE OF THE MONTH For August 2011

IRD Captain: Resorte Marinha Dourda, Goa, India, (Nov. 2008 to Aug 2010)

In- charge of controlling dining room and taking care of company profits.

Giving out food to customers as per company standard and quality.

Organizing and coordinating with customers for parties and get-togethers.

Handling complaints of guests.

Taking care of all necessary paper work.

Following all necessary rules and regulations of the company.

Coordinating with staff and solving their problems professionally.

Meeting, greeting and serving to the guest.

Maintenance and cleanliness of restaurant as well as back area,

GSA: THE HHI, Bhubaneswar, Odisha (Nov. 2007 to Nov. 2008)

Assist in handling F & B department and cover shift as needed.

Provide courteous service to our guest and be cordial to all Team members.

To be responsible for individual task assigned to Staff. (i.e., inventory/stores/maintenance schedule/bar etc).

To maintain documentation for allocated assignments.

To ensure hygienic working conditions in restaurant and adhere to set standard and safety norms.

To ensure all guest complaints and suggestion in the restaurant is brought to notice of management and such suggestions/ complaint are attended to and serviced.

Recommended food and beverages to new customers.

Offering menu suggestion to new and returning custom

Industrial Trainee / Job Trainee

6 Months “JOB TRAINING” in F&B service, THE TRUMPH RESIDENCY, Bhubaneswar, odisha

(1st May 2007 to 31st Oct 2007)

3 Months “INDUSTRIAL TRAINING” in FO/F&B/HK /FP, MAYFAIR LAGOON, Bhubaneswar, odisha

(1st Nov 2006 to 30th Jan 2007)

3 Months “INDUSTRIAL TRAINING” in FO/F&B/HK,GATEWAY HOTEL, A taj business hotel, SURAT

(10th May 2006 to 22nd Aug 2006)

EDUCATION

●B.S.E complete on 1999

●I.A. complete on 2004

●B.A. complete on 2007

●B.D.T.H.S. (HOTEL MANAGEMENT DEGREE) complete on 2008

IT EXPOSURE

Internet

Net surfing

Office Applications-

MS Office & MS Window

Software

IDS

PERSONAL INFORMATION

Date of birth- 16.02.1984

Nationality- INDIAN

Religion-Hindu

Marital Status- Married

INDIA (ODISSA), Pin: 759128

Passport Details

Passport no. J9975412

Date of expiry- 27/09/2021

Nationality-INDIAN

Strength : Good Analyzing Skill, Optimistic, Leadership

FORTE

I consider myself to be a confidante, a strong participator in team

Ventures, possesses excellent communication and customer service skill

I enjoy working as part of a team, but can easily work on my own initiative.

Capable of communication at all levels and maintaining a high level of confidentiality where necessary.

Can easily adapt to the work esthetics of a company.

I regard myself as being confident and a challenger dedicated and sincerely committed to my job.

I look forward to grow with an organization.

Contact this candidate