BETTY AYODEJI, PMP
Fulton, MD ***** *******@*****.*** (C) 240-***-****
SENIOR PROGRAM MANAGEMENT LEAD
Certified Project Management Professional (PMP) experienced at leading all stages of complex projects, with 14 years in the information technology (IT) field. Collaborates with cross-functional teams across departments and locations to establish project vision, requirements, and deliverables. Builds strong relationships with clients and other stakeholders to create successful project roadmaps. Goal oriented and adept at communicating strategy effectively to all team levels. Pursuing a Master of Science degree in preparation for a doctorate in public health. Core Competencies
Program Management • Project Governance • Project Management • Risk Management • Milestones Stakeholder Engagement • PMO Development • Client Relations • Account Management • Executive Communication
• Process Optimization • Agile Methodology • Healthcare • Cross-Functional Team Leadership
• Data Warehouse Management• Cloud Implementation Strategy EXPERIENCE
SEKON ENTERPRISE INC 2016-Present
Program Manager
• Direct multiple complex projects with budgets up to $20M with multi-level reports.
• Responsible for assigning ongoing tasks as they are received from the COR and coordinate with the Government PM, and program office POC’s
• Validate all deliverables by performing several quality checks before delivering products to the COR for final approval.
• Interface with government leadership, subcontractors, internal management, and technical task leads to monitor, track and report both technical and financial performance and status of the program.
• Prepare, analyze, track, report budgets, tasks, and schedules as needed to meet contractual/project requirements for assigned portions of a program or programs.
• Prepare and review statement of works, status reports, project descriptions, technical reports and contract actions.
• Coordinate program activities including, but not limited to, cost estimating and reporting; financial oversight; subcontractor management; deliverable schedule and reports; and expenditure reports
• Facilitate activities between the company, customers and partners, providing continual status reports and resolving issues in a timely manner.
• Partner with executive peers to create strategic IT plans to identify new opportunities and develop a road map for execution of tasks.
• Partner with customers to define and design financial systems that support plan payment to healthcare providers based on updated health policies Oversee the planning and implementation of IT requirements related to the adoption of modern technologies for the Federal Government’s Centers for Medicaid and Medicare Services (CMS) Office of Technical Support.
• Implement an organic business development strategy and account pipeline, to include opportunity identification, business intelligence, capture management, and proposal development.
• Direct every stage of development using earned value management (EVM) technique to reach objectives on time and within budget, establishing performance metrics and work breakdown structures to monitor progress.
• Consult with clients and subcontractors, both on site and remotely, to formulate and track task plans.
• Review and manage contracts to ensure all contractual obligations are met and changes are made to meet emerging needs.
• Serve as a program manager for the Chief Information Officer Solutions and Partners 3 (CIO-SP3) contract, leading all operational support functions and directing program activities.
• Support the Pension Benefit Grant Corporation (PBGC) through detailed alternatives analysis and comparative cost- benefit analysis, guiding IT investment planning and decision making for optimum success.
• Manage stability, value, and growth while maintaining program integrity and quality.
• Developed a quality review process for contract deliverables, improving overall client satisfaction ratings. CACI INC. 2013-2016
Data Warehouse Project Manager
CMS
• Orchestrated projects to support CMS in developing business analytics solutions and a data warehouse.
• Managed a $30M budget, in addition to 23 onsite and 15 remote resources.
• Built trusting cross-functional relationships to facilitate requirements gathering, data analysis, and documentation for enterprise projects.
• Worked in conjunctions with team members and stakeholders to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule. Determines when additional resources are needed and implements same.
• Identified information regarding possible solutions that may create additional, different or unique project objectives or results.
• Managed client project management, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics. Identifies, recommends and implements changes or alternate paths based upon performance and metrics.
• Developed presentations that led to expanded business opportunities. Participated in proposal efforts and sales calls to enhance opportunities for future business deals with client.
• Managed client expectations and balances the needs of company and client to ensure satisfaction for relevant parties.
• Oversaw assigned personnel for projects. Assigned work and provides direction with regard to timeliness and completion of project objectives.
• Addressed performance issues within prescribed guidelines and provided performance input upon completion of project.
• Launched proposal efforts and sales calls to business leaders and executives to enhance growth opportunities.
• Worked with clients to develop status-reporting protocols and content structure for critical reports.
• Monitored adherence to source code control and user documentation practices.
• Launched a “lunch and learn” series to foster a sense of community and ongoing growth for project team
• Matched team members’ skills and aspirations to tasks, successfully coordinating project plans.
• Recommended key system architecture enhancements that broadened the scope of the project, resulting in $8M of additional annual revenue.
• Identified and implemented changes based on performance metrics and key performance indicators (KPIs).
• Improved team efficiency 60% by redefining a business and data analysis practice. NORIDIAN HEALTH SOLUTIONS 2011-2013
Subject Matter Expert/Deputy Project Manager
State of Maryland (DHR, CMS, DHMH and MHBE)
• Established an improved project agenda to clearly outline specific milestones and objectives regarding Maryland’s Health Information Exchange.
• Introduced an Agile methodology that improved requirement gathering across multiple agencies.
• Implemented a risk identification and mitigation protocol that led to reducing overtime costs by $2M.
• Responsible for leading and managing all Eligibility and Enrollment functional, technical, and operational activities.
• Subject matter expert on Affordable Care Act eligibility and enrollment standards for programs including Qualified Health Plans, APTC, CSR, Modified Adjusted Gross Income (MAGI) and non-MAGI Medicaid.
• Developed and manage Contact Center strategy and direction including working with external organizations and vendors. Involved in all phases of the project lifecycle (from concept and requirements through launch and support).
• Assisted PM in maintaining project schedules, issue/decision logs, risk registers, meeting summaries and status reports to ensure effective, ongoing communications across all team members.
• Designed tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and application prototype performance.
• Collaborated effectively with project, product and program managers to ensure project deliverables remained on track and aligned with business goals and expectations.
• Analyzed product portfolio data to identify areas for improvement and assisted PMs in implementing the improvements.
• Contributed to an innovative solution that resolved problematic GUI and compatibility issues without compromising release readiness, budget or deadline.
• Liaison with federal contacts at the Center for Medicaid and Medicare Services (CMS) on Eligibility and Enrollment related topics
• Work directly with Architects, Engineers, and consultants to ensure project design intent was met or exceeded. XEROX SERVICES 2008-2011
Senior Business Analyst/PMO
DHR State & Local Solutions
• Oversaw projects to support, enhance, and implement software applications in customer organizations.
• Worked with IT personnel and software vendors to align technology functionality to operational processes.
• Support both current and new applications and software change requests for large application at the State government.
• Work with the business to create proposals for modification of existing systems and future state systems based upon the needs of the business
• Responsible for performing all business analysis and production of project artifacts such as Design specification documents, Use Cases, Requirements Traceability Matrix(RTM), Business Process Flows and Functional Requirement Documents.
• Facilitate and lead meetings with the State government clients, manage project issues, and prepared meeting minutes.
• Proactively collaborating with Business Analysts, Project Managers, Testers, Developers, Oracle/SQL DBAs and Business Users in testing complex projects.
• Understood the short & long-term business and technology objectives maintain requirements repository and ensure proper updating of requirements for completeness and correctness in addition to controlling scope and expectations.
• Prepare milestone briefing for senior management on company and client levels.
• Perform PMO duties such as implementing CMMI Level III processes and monitoring business unit processes to identify potential improvements.
• Partnered with management and operational departments to develop consumer engagement strategies.
• Saved over $1.8M through the implementation and training of federal staff on a new system, eliminating redundant activities in the business process.
MAXIN BUSINESS SOLUTIONS 2004-2008
Business Analyst
• Collaborated with project stakeholders and business leaders to solidify project vision and requirements.
• Facilitated requirement sessions to help steer the project objectives, improve business processes, design screens or prototypes, and write system/technical specifications.
• Supported the development of a project management office to create a centralized management structure. EDUCATION
• Master of Science, health informatics, University of Maryland University College, Adelphi, MD, expected 2017
• Bachelor of Science, communications, Walden University, Minneapolis, MD, 2013 CERTIFICATION
• Project Management Professional, Project Management Institute, ADDITIONAL INFORMATION
• Professional Organizations: Project Management Institute
• Technical Skills: Custom software development database design; relational database management systems; systems engineering; system migrations/integrations; enterprise-wide implementations; network security; cloud capabilities and standards; Microsoft Office Suite, Project, and Visio; JIRA, HP ALM ; Java; J2EE; Microsoft Lync; Crystal Reports; ASP.NET; Windows NT/2000/XP; Linux; UNIX; Oracle 11g–12c database; MySQL tools IBM Quality Center, RequisitePro, and ClearQuest; program languages SQL, HTML, and XML; networking tools SMTP/mail (Qmail, postfix); DNS; Apache web server; Secure Sockets Layer; transmission control protocol/Internet protocol
• Awards: Earned recognition by CMS for supporting the maintenance of the Multidimensional Insurance Data Analytics System warehouse.
• Volunteerism: Sidney Kimmel Comprehensive Cancer Center at John Hopkins Hospital, 2014–present