Data Entry Customer Service

Location:

New York, NY

Salary:

$30+

Posted:

July 14, 2017

Contact this candidate

Resume:

Resume

Contact

Alma Jespersen.

*** **** ******.

NY, 10014.

***************@*****.***.

Skype: Alma Jespersen.

Personal Information.

I am a Freelance Transcriptionist, Typist and Proofreader with 10+ years experience in the working industry of Writing and Administration. I am looking for suitable new Transcription and Typing projects. I have a typing speed of 105 wpm, I have a keen ear for detail and I keep deadlines strictly. I have transcribed numerous accents from American, Aussie, Dutch, Scottish, British, Japanese, Indian, African, Russian etc.

I am much Experienced in General Transcription but when need arises I can also work on Medical, Auction or Legal Transcription too. I specialize in both verbatim and non-verbatim transcription. I transcribe Calls, Lectures, Seminars, Webinars, TV Shows, and Focus Groups too.

I transcribe an audio hour between 4-8 hours depending on the quality of the audio and the number of speakers. I can work on rush projects very flexibly. I am also specialized in Time coding, subtitling and captioning.

Last but not least, I also do Quality Assurance in Transcription, Data Entry and Typing. I work with Freelance companies like Upwork, Guru and Freelancer, Individual companies and private clients. For more reference find attached a few samples of my recent work as proof. I am always online 24/7 and prefer to be contacted via email.

Education.

Institution: University of California, Los Angeles

Course: Degree in Business Administration

Graduation year: 2002

Institution: Massachusetts Institute of Technology

Course: Degree in Information Technology

Graduation year: 2005

Institution: Thomas Jefferson High School

Graduation year: 1987

Transcription, Typing or Data Entry Experience

Institution: REV Transcription.

Year: 2003 to date.

Responsibilities:

Performed as Lead Transcriptionist to ensure accuracy of the transcribed reports, making corrections as needed.

Extensive knowledge of Native English Language and commonly used terms.

Exhibited excellent customer skills.

Consistently produced good quality of work, with attention to detail.

Typed letters, personnel policies, other documents as requested

Institution: Speech pad Transcription Inc.

Year: 2011-2017.

Responsibilities

Performed as Lead Transcriptionist & QA.

Institution: Transcribe Me Inc.

Year: 2013-2017

Responsibilities

Performed as Lead Transcriptionist & QA.

Institution: Samasource Inc

Year: 2010-2013

Responsibilities:

Worked as a Data Entry Agent & Reviewer and later promoted to a Quality Check Analyst in the same field of work and I have specialized in the following fields:-

-Image Tagging.

-Content Writing.

-Typing.

-Transcription.

-Data Mining/Data Capture.

-Copy Typing.

-Proofreading.

-Internet Research.

Skills.

• 105 wpm typing with expert proficiency in MS Office (Word, Excel, PowerPoint).

• Highly proficient in a variety of software programs including: MS Word, Excel, PowerPoint, WorkShare, FileSite, Express Scribe, Adobe Acrobat, InterAction, RightFax, WinZip, DTE.

• Excellent verbal, written, organizational and interpersonal skills with sharp attention to detail. Ability to handle multiple tasks simultaneously and meet deadlines.

• I am able to collaboratively work as a part of a team in a fast paced, deadline driven environment.

Customer Service & Telemarketing.

-Typing.

-Transcription.

-Data Mining/Data Capture.

-Editing.

-Proofreading.

-Internet Research.

Interests.

Typing.

Reading motivational books.

Traveling.