Customer Service Food

Monica Castillo

Server

San Francisco, CA *****

***********@*****.*** - 415-***-****

To obtain employment as a server where I can utilize my hospitality experience to enhance guest services. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Server

Delancey Street Restaurant - San Francisco, CA - 2013 - 2016 Fast paced lunch service as well as slow paced dinner service overseeing 7 to 10 tables

Knowledgeable of food and fine wines

Delivered exceptional service by greeting and serving customers in a timely, friendly manner

Set up tables, arranged chairs, and set tables with linens, dishes and silverware

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods Banquet Server/Private Dining

Delancey Street Restaurant - San Francisco, CA - 2013 - 2016 Set up tables, arranged chairs, and set tables with linens, dishes and silverware

Distributed food and condiments to tables and restocked service stations

Greeted and directed guests to event locations

Took food orders and relayed orders to kitchen and serving counter

Monitored food service to ensure that guests received the meals ordered

Bussed tables

Head Baker

Delancey Street Restaurant - San Francisco, CA - 2013 - 2016 Monitored inventory of both busy restaurant and café.

Used ovens, range, industrial mixer among other kitchen equipment

Created new menu in line with changing produce seasons

Well-versed in pastry, cake and bread creation

Scheduled all other employees and assigned tasks accordingly EDUCATION

Certificate in Hospitality Services

Delancey Street Academy - San Francisco, CA

2013 - 2016

CERTIFICATIONS/LICENSES

Food Handler

2016-07

ADDITIONAL INFORMATION

Excellent interaction skills with people at all levels

Multi-task talented with the ability to quickly apply new skills

Experienced customer service professional

Adept Problem solving ability and professional demeanor

Contact this candidate