WILMA Q. DOLLENTE

* ********* **., ********** ****.,

Sauyo, Novaliches, Quezon City

Mobile #: 092*-*******, 090*-*******

E-mail: ac1atf@r.postjobfree.com

OBJECTIVE:

To be able to work productively and efficiently to the company I will be engaged to

EDUCATIONAL BACKGROUND:

TERTIARY : Bachelor of Arts in English

St. Louis University

Baguio City

1993 – 1997

SECONDARY: St. Louis High School

Itogon, Benguet

1989 – 1993

PRIMARY : Balatoc Mines Elem. School

Itogon, Benguet

1983 – 1989

WORKING EXPERIENCE:

HRD Personnel

Metro Megamix Concrete Phils., Inc.

March 1, 2017 up to present

-Responsible for preparing action memos to all employees if necessary

-Provide guidance, motivation, encouragement to all employees by setting a meeting on a regular basis to achieve company aim towards success.

-Updating or revision of existing Company Handbook Manual.

-Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

-Attend to other duties to be assigned by the company from time to time.

-Coordinate with the various departments on matters concerning suspension, termination, attendance issues and other similar concerns.

-Process enrollment forms, changes, and loan requests

-Maintains employee benefits data

-Facilitate accident reports, and insurance claims

Self - employed

November 2, 2016 – Feb. 28, 2017

HR/Admin. Officer

Soapking, Inc.

June 11, 2015 to October 30, 2016

-Timekeeping

-Payroll

-Source and interview qualified applicants and provide basic orientation for newly hired employees.

-Interpret and communicate work procedures and company policies to staff.

-Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

-Plan and organize team building activities to encourage good working harmony between employees and management.

-Responsible for preparing action memos for all in-house and deployed employees if necessary.

-Responsible for preparing monthly report and facilitation of action plan, corrective issue of raised concerns.

-Recommend and supervise work operation of each department and effectively recommend changes if necessary (hiring, transfer department, demoting and disciplining of employees.

-Coordinate with the various departments on matters concerning suspension, termination, attendance issues and other similar concerns.

-Establish company’s goal in achieving total client satisfaction by providing quality service.

-Provide guidance, motivation, encouragement to all employees by setting a meeting on a regular basis to achieve company aim towards success.

-Conducts extensive training for Sales Account Executives and other trainings needed by the company.

-Updating or revision of existing Company Handbook Manual.

-Perform full range administrative support to the President, Vice President and General Manager which includes confidential record keeping, calendar management, meeting/appointment coordination for management travel arrangement and contact list

-Compose business correspondence.

-Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.

-Attend to other duties to be assigned by the company from time to time.

HR – Compensation & Benefits/Purchasing Clerk/Accounting Assistant/

Shipment Clerk

Servicon Manpower Services

July 9, 2013 to May 30, 2015

-Provides services to employees to answer their benefit questions, resolve problems related to access or payment of benefits,

-Process enrollment forms, changes, and loan requests

-Maintains employee benefits data

-Prepares and communicates information to employees about benefit programs,

procedures, changes and government-mandated disclosure

- Prepares payment forms & reports for Philhealth using EPRS, Pag-ibig and SSS

Premium & Loans using R3 & LMS

- Accident reports, insurance and health card monitoring

- Process bereavement assistance

- Processing of Clearance Quit Claim/Final Pay/Certificate of Employment

- Assists in recruitment in the absence of Recruitment Officer such as scheduling

and conducting the initial interview, test administration, and verify the

information of the applicants.

- Preparing purchase orders from various departments.

- Placing orders with suppliers or vendors and ensuring that documentation is in

order, with terms and conditions being clear.

- Maintaining a filing system in the purchase department and updating appropriate

records when required.

- Look for ways to reduce costs to the company, such as evaluating costs of

purchasing from various suppliers to arrive at the best deal.

- Interacting with suppliers in case of delay in delivery of supplies, receipt of damaged or

incorrect quantity of goods.

- Preparing Checks for the Suppliers whether cash or with terms

- Checking of DTR’s (Daily Time Record) of all employees or timekeeping

- Assists in the Payroll

- Typing Statement of Accounts

- Verifies and keeps records on incoming and outgoing shipments and prepares items for

shipment: Compares identifying information and counts, weighs, or measures items of

incoming and outgoing shipments to verify information against bills of lading, invoices,

orders, or other records.

- Determines method of shipment, utilizing shipping procedures, routes, and rates.

- Affixes shipping labels on packed cartons identifying shipping information on cartons

- Assembles cartons or selects preassembled containers.

- Inserts items into containers, using spacers, fillers, and protective padding.

- Stamps, stencils, or glues identifying information and shipping instructions onto box or

crates.

- Posts weights and shipping charges, and affixes postage.

- Unpacks and examines incoming shipments, rejects damaged items, records shortages,

and corresponds with shipper to rectify damages and shortages.

- Routes items to departments.

- Examines outgoing shipments to ensure shipments meet specifications.

HR/Receptionist

May 2009 – July 7, 2013

Lexton Commercial Mktg. Corp.

-Deliver excellent Customer service at all times

-Greet visitors and determine whether they should be given access to specific individuals

-Assists in keeping the office reception area clean and tidy at all times

-Deal with all the enquiries in a professional and courteous manner, in person and over the phone

-Administer orders

-Fulfill all reasonable requests from Clients for their satisfaction

-Report any maintenance issues including all our products

-Stamping of Office Forms

-Screening of Applicants, have them take the exam and forward the result to HR Supervisor for interview

-Ensure the background check for each applicants who passed the exam and interview

Sales Secretary

Nov. 10, 2008 May 2009

Rolin Panel Products Corp.

-Assists the Sales Manager & All Sales Personnel in making and editing their quotations

-Typing of quotations

-Answering phone calls and transfer to the person concern

-Retrieve Corporate documents needed by the Sales Manager & Sales personnel

-Filing of correspondence and quotations

-Control of Office Supplies

HRD Officer

Oct. 10, 2007 – Nov. 7, 2008

Teleplan Phils., Inc.

-Investigate and report Linemen accidents for Insurance carriers.

-Represent organization at Personnel-related hearings and investigations

-Resolve Labor disputes and grievances

-Prepares payment forms & reports for Philhealth using EPRS, Pag-ibig and SSS

- Premium & Loans using R3 & LMS

-Distribution of written and verbal information to inform employees of benefits, compensation and personnel policies

-Implement government regulations on SSS, Philhealth & Pag-ibig

-Handles employee’s benefits-related questions or taking suggestions

-Fulfill all reporting requirements of all relevant Government rules & regulations

-Maintain records concerning personnel-related data such as hires, transfers, performance evaluations

-Compile and distribute Minutes of Meetings

-Attend meetings as ordered by PLDT (Phil. Long Distance Telephone Co,) and Smart Communications inorder to record minutes and execute any amendments on their policies

-Checking of payroll

HRD Clerk

June 2003 – April 2007

Ideal Mktg. & Mfg. Corp.

-Providing and checking the exam of applicants

-Ensure the background check for each applicants who passed the exam and interview

-Maintain Employee’s records or safekeeping of 201 files

-Ensure proper documentation is maintained at all times

-Facilitates and tracks performance evaluations/appraisal

-Typing and serving of Memorandum and monitor whether it is answered on the prescribed time

-Monitor Employee’s VL/SL

-Control of all Employee’s Cash Advances

-Monitor Medicine Allowance of all Employees

-Schedule & assist in annual physical examination & check-up

-Prepares payment forms & reports for Philhealth using EPRS, Pag-ibig and SSS

- Premium & Loans using R3 & LMS

-Computation of separation pay

- Processing of Clearance Quit Claim/Final Pay/Certificate of Employment

Executive Secretary

April 1997 – March 2000

Ideal Mktg. & Mfg. Corp.

-Assists the President & General Manager

-Typing of correspondence and President’s letters to Clients

-Answering phone calls for the President

-Read and analyze incoming memos, submissions and reports inorder to determine their significance and plan their distribution

-Open, sort and distribute incoming correspondence including faxes

-File and retrieve Corporate documents, records and reports

-Typing of quotations

CHARACTER REFERENCES:

Available upon request

PERSONAL DATA:

NICKNAME : Ems

BIRTHDATE : December 16, 1975

BIRTHPLACE : Bani, Pangasinan

STATUS : Widow

AGE : 41

HEIGHT : 5’4

WEIGHT : 102 lbs.

FATHER’S NAME : Ludivico A. Quiocho

MOTHER’S NAME : Natividad A. Quiocho

SPECIAL SKILLS : Microsoft Word,Excel

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