Customer Service Administrative Assistant
Resume:
Saadia Nathan
281-***-**** **********@*****.*** Houston TX 77065
Dear Recipient:
I am writing to express my strong interest in working at your company as an administrative assistant. I am a highly capable and experienced administrative professional. In addition to my administrative skills, I offer significant abilities and experience in organizing, prioritizing, confidentiality of documents, and detailed preparation of reports and projects. My ability to get along well with others, to make necessary adjustments to meet deadlines, and effectively coordinate in fast-paced environments have all contributed to my growth in this field and my employers placing a significant degree of trust in me.
I am very skilled in all aspects of office management, possess excellent reasoning skills, and give 100% attention to detail. I have extensive experience in the administrative assistant, as detailed in my resume attached. I am looking for a position such as the one listed here because it involves assisting and organizing for a company, which truly is my forte.
I believe the Administrative Assistant position you currently have open would be an ideal fit with my experience. As an experienced administrative assistant, I am adept at managing the day to day workflow and activities, from providing administrative support to departmental managers to serving as point person and the “voice” of the Company.
Other qualities that I possess, which may not be readily apparent from my resume include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, and works above and beyond for their clients, and is well known for their explicit services.
I believe my dedication, experience, and advanced skills would be an ideal match for this position. I am eager to learn more about the position and would appreciate the opportunity to speak with you about my qualifications.
Thank you for taking the time to review my attached resume. Should you have any questions, please contact me at your earliest convenience. I look forward to hearing from you.
Sincerely,
Saadia Nathan
Saadia L. Nathan
13538 Ryanwood Dr
Houston TX, 77065
**********@*****.***
Professional Profile
“Administrative Support Professional” with ten plus years’ experience in the customer service industry. Dependable, trustworthy, and committed to exceptional customer care! Service minded, detail-oriented, with the ability to multi-task effectively.
Work History
Presidio Reality Inc.
Orlando FL, 1/2012- 02/2017
Assistant Property Manager
Maintained all accounting on the property including collecting and posting rent, financial and leasing reports, month end, pre-close, bank deposits, and ensuring a balanced rent roll. Collected Delinquent account balances and served balance due notices for current and past residents in a timely manner. The input of daily data entry on spreadsheets and database. Processed evictions including serving notices and attending court hearings. Performed all necessary audits. Assisted residents with concerns and requests including any necessary follow-up.
Assisted the property manager in supervising and training Leasing Consultants in office procedures, leasing techniques and developing marketing skills. Informed the staff of job responsibilities, performance expectations, client service standards, and guidelines. Trained staff in the use or sale of products, programs, or activities. Assessed employee performance and suggest ways, to implement personal development. Coordinated facility schedules to maximize usage and efficiency. Develop staff goals and guide staff in goal achievement. I assisted the property manager in all aspects of employee management and resident relations.
Wyndham Orlando Resort
Orlando FL, 05/2009 to 03/2011
Audit Accounting & Front Desk
Verified and balanced entries and records of financial transactions reported by the various resort departments, during the day. The input of daily data entry on spreadsheets and database. Processed and compiled many types of reports for the various resort departments. Reconciled daily cash and credit reports.
Input reservations in the computer system as well as update the occupied status of room and guest, check guest in and out of the resort. Some light accounts receivable and payable. PBX Operator, Rooms Controller. Provided extra services such as filling the guest requests, and giving directions to nearby stores and restaurants.
West Gate Resorts
Ocoee, FL 01/2004 to 02/2009
Collections / Skip Trace Supervisor
Accounts receivable on the past due accounts, ranging from 30 to 120 days past due, researched and resolved billing discrepancies. Assisted customers with payment arrangements, updating the account status. “Collections/Customer Service certified.”
Located and obtained information for the collectors and different departments to resolve various issues and debts. The input of daily data entry on spreadsheets and database. Reported foreclosed timeshare properties to the credit bureau. Updated monthly payments made by the owners to the credit bureau.
Skills Summary
• Proficient in Microsoft Office 2000 to present, Excel, PowerPoint
• Strong Oral and Written Communication
• General Office Skills
• Customer Service and Relations
• Accounting/Bookkeeping
• Report Preparation
• Account Billing and Collections
• Notary Public
• Freelance Writing
• Web Design
• Data Entry
Education
Orlando Technical College
2000, Orlando FL
Business Management
Please be advised I have a small Butterfly tattoo on my right hand
Contact this candidate