Customer Service Associate

RESUME

BHUPESH.A Mobile: 790-***-****

Email: *******.***@*****.***

OBJECTIVE:

To be an exemplary efficient person in an environment that contributes towards my career growth. To reach the pinnacle of success in whatever job I take up and to be a part of a team that works dedicated towards the growth of the organization.

EDUCATIONAL QUALIFICATION:

Course

Institute/University

Year of passing

Marks %

DCSE

Bharath Polytechnic College

2011

Second Class

10th

Vani Matriculation School

2007

69%

ACHIEVEMENT

Participated in All India Senior Badminton tournament

Participated in all Sports event at School level

EXPERIENCE

Worked as Customer Service Associate (US Email & Chat) at Sutherland Global services.

From Jan’ 2012 to July 2014.

Worked as Sr. Research Analyst (Worldwide Email & Chat support) at Merit Software Services.

From Sep’ 2014 to May’ 2016.

MY JOB RESPONSIBILITIES:

Handling inbound customer queries and complaints through E-mail & chat.

Troubleshooting the queries and creating follow up.

Building good rapport with the customers.

STRENGTH

Ability to handle challenging tasks.

Self confidence

Dedicated& Hardworking

Thirst of learning

Quick Learner

PERSONAL DETAILS:

Date of Birth : 24/10/1992

Age : 24

Gender : Male

Marital status : Single

Languages known : English, Tamil, Telugu

Hobbies : Reading Books, Playing Badminton, Chess, Carrom.

Father’s Name : V. Ashok kumar

Nationality : Indian

Religion : Hindu

Address : No.3A Gnananandha nagar Extn, Madambakkam,

Chennai – 600 126.

DECLARATION:

I hereby declare that all the details furnished above are true and best of my knowledge. If you give an Opportunity to work in your Reputed Company, I assure that I will strain myself to enhance the image of your company further.

Place: Chennai (A. BHUPESH)

Date:

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