Customer Service Data Entry

Good – day!

Please accept this letter and my resume as an expressed interest in joining your organization. Interested in obtaining the Data Entry position you have available. Jane of All Administrative trades. Willing to be responsible for unlimited-independent duties.

Great with multitasking, and ENJOY helping, assisting; and giving 100% support!

Fast learner with a proven track record, accompanied by unweaving work ethics skilled in… various paralegal trades, personal injury, accounting, customer service, data processing, and medical billing.

I am a diligent worker/organizer, extremely energetic, great at multi-tasking and problem solving. Excellent with phone support, both in-bound and out-bound calls, walk-ins, coping, faxing and emails. Typing speed: 60 words per minute; 15,000 accurate KSPH. Bill 3 times daily quota accurately.

Enjoy your day and have a great week!

SKILLS: Inventory Auditor, Quick books, Saga, Saga PM, Sap, Act, Windows XP, Microsoft Word, Publisher, Photoshop, PageMaker, Works, Excel, Power Point, Outlook, Access, and Internet. ADP, SAP, AS400, Medical Manager and Misys. IDX, ICD-9 & CPT Coding and Billing.

Thank you Sincerely,

Telzie Swinson

$32K

1001 President Street. J1 Brooklyn, NY 11225 917-***-**** / 919-***-**** ********@*****.***

OBJECTIVE:

Seeking a position where acquired skills will be utilized and advanced

EXPERIENCE:

12/16 – 3 /17 Aetana Health Care, through Integrity Staffing

Data Entry Operator

• Renewed Group insurance for employees of 1-50.

• Assisted with termination and renewing of insurance, handling any calls of concerns.

4/16 – 7/16 CHE Senior Care Services Brooklyn, NY

Medical Biller / Collections

• Emailed, copied, and faxed authorizations and precertification information over to doctors

• Paid doctors for psychological visits, as well as pay claims for Medicare, checked claims

• Verified, and called insurance companies for authorizations / benefits for the doctors

1/16 – 4/16 Americare Brooklyn, NY

Patient Records Clerk

• Printing MLTC’s filing and faxing patient notes over to insurance companies.

• Assisted with covering front desk receptionist areas, when needed.

9/06 - 7/2015 NC Division of Water Quality, Raleigh, NC

Data Entry II / Customer Service

• Keyed annual residual land applications for DWQ non-discharge program

• Assisted with GW1’s entering data from back-log when work is caught up

• Entered data compliance and enforcement functions of the DWQ NPDES

11/03 – 05/05 The Eye Institute and Laser Center, New York, NY

Medical Biller / Collections

• Coded /billed for laser and botox procedures, then print HCFAs to mail out

• Entered data, posted payments and contacted insurance companies about collections

• Front Desk, heavy phone, print daily reports, sent claims electronic

04/03 - 12/03 Malillo & Grossman Attorneys At Law, Flushing, NY

Legal Assistant /Customer Service

• Typed up releases, Entered data of closings, power of attorney, affidavits, and liens

• Reviewed settlement/negotiations. Checked served and stipulations

• Examined Legal, client, DMV, and Court Reporting fees for 10 lawyers

04/96 - 04/01 SEIU/1199 National Benefit Fund, New York, NY

Medical Biller / Customer Service / Accounts Receivable

• Prioritize documents, managed claims invoicing, and speed claims/coding

• Made accurate, timely payments of all members who paid union dues

• Enter data from claims in member’s choice, assisting doctor and members with claims

EDUCATION: Goldsboro High School, Goldsboro NC Diploma 6/87

B.S Candidate New York Institute of Technology, NY 8/99 – 9/2001

SKILLS: Inventory Auditor, AS400, Kareo, Medical Manager, e-Clinical, People Soft and Misys. IDX, ICD-9 & CPT Coding and Billing Quick books, Saga, Saga PM, Sap, Act, Windows XP, Microsoft Word, Publisher, Photoshop, PageMaker, Works, Excel, Power Point, Outlook, Access, and Internet. ADP, SAP. 60 Words per Minute.

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