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Customer Service Medical

Location:
United States
Posted:
July 13, 2017

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Resume:

MARCY COOPER, CMA, CPT, CMBCS

***** ***** **. *******, ** 23831

804-***-****

ac1ao9@r.postjobfree.com

EDUCATION & CERTIFICATIONS

Virginia College, Richmond, VA

Medical Billing and Coded "Pending" graduate July 2017

• Certified Billing and Coding Specialist June 2017 Medical Assistant – Associate of Science Graduate (3.56 GPA) March 2015

• Certified Medical Assistant May 2015

• Certified Phlebotomy Technician – NHA – Certification #X1B4X2Q5 July 2014

• CPR/BLS – American Heart Association Dec. 2014

• American Association of Medical Assistants ID# 369809 Dec. 2014 MEDICAL SKILLS ADMINISTRATIVE SKILLS

• Perform EKGs • Medical / Clinical Office Procedures

• Vital Signs • Medical Records (EMR/EHR)

• Injections • Microsoft Outlook

• Phlebotomy • Medicine and other Medical Software

• Ordering Lab and Diagnostic Tests • Supervision and Team Work

• Specimen collection • Basic Medical Billing and Coding

• Medical Terminology • HIPAA Compliance

• Glucometers • Training

• Patient Triage • Inventory

• Customer Service

RELEVANT WORK EXPERIENCE

Dr. Melody Mathews, Richmond, VA

Esternship (34 out of 180 Hours) completed June 14th 2017

• Answering calls. Greeting patients.

• Accounting, Coding and Billing for Doctor's practice. Medical Practice Management, Richmond, VA

Externship (146 out of 180 Hours) incomplete as of June 1st

• Answer incoming calls from patients.

• Verify codes used in Physician's notes to process billing to insurances.

• Take payments from patients and insurance companies for Physician's services. Dr. Larrabee and Associates, Midlothian, VA October 2016 -March 2017

• Basic Billing and Coding

• Greet patients, preform basic testing before patient sees the Optometrist.

• Set up follow up appointments.

• Order samples for use in practice.

HealthFair, Florida March 2016 – March 2016

Certified Medical Assistant

• Greet patients, preform EKGs, and ABI tests on each patient. Travel site to site and help set up the bus. Dr. Frank Ognelodh, Richmond, VA Jan. 2015 – March 2015 Externship (180 Hours)

• Provided assistance to the Physician, including answering and making phone calls for the Physician.

• Complete patient records after exams.

• Educate patients in understandable terms on the use of braces and or compression wrappings.

• Follow all infection control and safety guidelines, Perform accurate assessment of vital signs.

• Prepare treatment rooms for patient’s examinations, and prepare patients for examination. Keller Fire Department, Keller, TX Sept. 1982 - Aug. 1987 Emergency Medical Technician

• Respond to 911 emergency medical calls

• Transport patient from scene/accident to hospital Civil Air Patrol, Fort Worth, TX July 1981 – Jan. 1986 Med-Tech

• Search and Rescue Medical Technician

Mimosa Manor, Keller, TX Nov. 1981 – June 1984

Certified Nursing Assistant

• Assist nursing staff with patient care, including rehabilitation services

• Maintained cleanliness of patients, including bathing and moving patients OTHER PROFESSIONAL EXPERIENCE

Mr. Handyman of the Chesterfield and Tri-Cities, Chester, VA Feb. 2009 – Oct. 2013 Dispatcher and Customer service

Artelye Marble and Granite, Richmond, VA Dec. 2007 – Sept 2008 Human Resources and Bookkeeping



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