Test Cases Quality Assurance
Resume:
S.Ismail
Email **********@*****.***
Profile Summary:
Experienced Business Analyst and Quality Analyst with more than 6 years of experience in the fields of Information Technology
Experience in working with Consulting and Cross Functional environment
Experience in waterfall & Agile (Scrum)
Experienced in working with global mobile application
Delivering continuous feedback for improvements
Experienced working with Educational domain
Ensure and promote open communications on the project team
Experience in As is Analysis, To be Analysis, Data Analysis, Gap analysis & Competitive Analysis
Proficiency in the Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile that includes analysis, requirements gathering and testing
Experience in writing Business Requirements Documents (BRD), FRD & NFRD
Possess strong knowledge of Quality Assurance and worked closely with QA team on development of test cases & executing the test cases and facilitating User Acceptance Testing (UAT).
Experienced with CRM & Salesforce (Virtual Campus & Campus view)
Experienced with web based & mobile application
Led and conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SME) to extract & understand business objectives
Experience in Quality Assurance primarily manual testing environment.
Experience in using Jira & Confluence, writing requirements, tracking defects and bug reporting.
Passion for identifying & determining solutions to business problems for complex business and software projects
Strong background with Jira and Confluence, ability to apply critical thinking skills and a logic based approach to problem solving
Team player and self-starter with excellent communication and interpersonal skills.
Skills:
Jira
Confluence
SQL
ERP Software Package
Proficient in MS office (Access Excel, PowerPoint, Project, Word, Outlook & Visio)
Education:
MBA: University of Punjab (2004) - Graduate
DCA – Diploma in computer Application
Business Certification – Harvard Business Management Certification
Work Experience:
University of Maryland (College park, Pearson) June (2014) – thru Present
Chicago, IL
Business Analyst
• Experience in planning, facilitating, eliciting and documenting functional and technical requirements.
• Experience in mapping as-is, to-be and gap business processes.
• Experience in working with web & global mobile application
• Experience with both Waterfall SDLC and Agile methodologies.
• Experience in working with educational domain
• Experience in working with global team for successful deployments
• Experience in using retro to learn the opportunities and keep improvising
• Experience in working with consistent change management & successfully identifying the priorities
• Experienced in test planning, test case development and execution.
• Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.
• Excellent facilitation and organizational skills.
• Strong critical / analytical thinking and problem-solving skills.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Collaborate with internal and external Client to collect and analyze needs and requirements.
• Experience testing and validating summary data and reporting software to ensure the results should be match the expected results.
• Synthesize business and technical knowledge to develop recommendations to optimize program performance in terms of quality, access and cost.
• Comfortable dealing with ambiguity.
Centro May (2011) – thru Jun (2014)
American Intercontinental University, IL
Business Analyst
Responsibilities:
Thorough working experience of the entire Software Development Life Cycle (SDLC) using Agile and Waterfall methodology.
Experience working with several departments and organizations for customizing the product, create mapping document, coordination for integration testing and follow up.
Experience estimating, identifying projects risks, constraints and dependencies, root cause analysis, impact analysis, conflict management and managing improvement initiatives from inception to completion.
Excellent business writing skills essential for producing various business documents such as business Requirements Document (BRD), Functional Requirements Document (FRD), and Non-Functional Requirements Document (NFRD).
Creating Epics, User stories, Acceptance criteria and use cases.
Strong background with Jira & Confluence
Experience reviewing and writing UAT test cases, analyzing defects, interacting with QA and development teams for fixing issues/bugs, coordinating user acceptance testing (UAT)
Facilitated JAD session and one to one interviews to understand and analyze the requirements.
Updated requirement document as per business user’s feedback and changes in functionality of the applications.
Attend meetings with, business analysts, QA and developers to discuss defects.
Arranged review meetings and discussed issues with developers and other team members
Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application. Ordering entry applications, billing systems and data flow to provisioning systems and interfaces between them.
Participated in weekly status meetings, walkthroughs and documented the proceedings.
Experience in different phases of Software development Life cycle (SDLC) including Strategic Systems Planning, Designing, Programming, Testing, Documentation, and presentation to clients and preparing customer specifications as part of software technical requirements and Customer support.
References
Upon request
Contact this candidate