Data Entry Customer Service
Resume:
Tamara Farenga
*** *. *** ***** *****, New Castle, IN 47362
Email: ***********@*****.***
OBJECTIVE: To enhance my employer’s business by utilizing my
expertise, skills and on-going career development.
SKILL OVERVIEW:
Work Excel Outlook
ADOT – Proprietary eCMS Bookkeeping Payroll
and Advantage programs
Billing Customer Relations/Service Data Entry
Credit Verification Contracts Administration Reporting functions
PROFESSIONAL WORK HISTORY:
Nov 2015 to Jan 2017: Temporary office assignments thru various temporary agencies
Positions held: Data entry and receptionist:
• Compiled client/customer information, ran reports
• Answered switchboard, greeted customers, opened/distributed mail, typed correspondence, etc.
Jan 2014 to Nov 2015: PCC
Position held: Fundraiser
Made outbound calls via an automatic dialer to gain monetary gift pledges
May 2013 to Dec 2013: Stream International
Position held: Customer Service Representative:
Answered incoming calls and helped customers with taking payments, gave customer product information,
pricing information and billing information along with doing some technical troubleshooting for the customer.
Aug. 2008 to May 2013 Temporary office assignments thru various temporary agencies
Positions held: Data entry and receptionist
• Compiled client/customer information
• Answered switchboard, greeted customers, opened/distributed mail, typed correspondence, etc.
Aug. 2007 to July 2008: TAC Worldwide Companies – Arizona Department
of Transportation (ADOT)/Engineering Consultant Section
Position held: Contract Specialist
• Assisted ADOT Contract Specialists and Consultants with various
contract payment reports and verified contract compliance with the FAR
guidelines and accuracy
• Processed and forwarded payment reports to contract accounting
within 7 day timeline
• Data entry of consultant payment reports, contract modifications,
contract detail and insurance information
• Other contractual duties as needed or requested
Jan. 1999 – Dec. 2006: JPR Construction Co., Inc., Astoria, NY
Position held: Office Manager/Bookkeeper
• Assisted Owner/President of the company in management of employees
• Tracked progress of jobs: designed format for and performed data entry
• Prepared/submitted reports and typed correspondence
• Kept and managed Accounts Payables/Receivables,
invoicing/collections and processing of all checks
• Designed/Negotiated and prioritized company budget
• Prepared/dispersed payroll
• Ordered office and job-site material and supplies
EDUCATION:
Associates Degree from New York College of Health Professions, Syosset, New York
Ball State University, Muncie, Indiana, Elementary Education studies
Chrysler High School Graduate, New Castle, Indiana
INTERESTS: Research, writing, history, reading and interpersonal communications
REFERENCES: Issued upon request
Contact this candidate