Customer Service Social Media

EDUCATION

Bachelor of Arts, Communication/Journalism, Graduated May 2017

Emphasis: Electronic Media

Shippensburg University, Shippensburg PA

Accredited by The Accrediting Council on Education in Journalism and Mass Communication.

Equipment and Software Skills

JVC Pro Camera

Adobe Audition

Adobe Premier

Final Cut Pro

IMovie

EZnews

Inception

RELEVANT EXPERIENCE

ABC 27, Harrisburg, PA, August 2016-December 2016

Assisted 7 photographers in shooting footage of high school football

Produced scripts for Friday Night Football that airs out to the entire Susquehanna Valley

Administer teleprompter during the newscast

Shippensburg Sports Information, Shippensburg, PA, Fall 2016-Current

Film highlights of different sporting events for Shippensburg Athletics website

Record stats on the website during sporting events that keep the community up to date

Isportsweb.com, January 2017-Current

Published two articles a week to sports fans all around the world

Strengthened my writing skills

CAMPUS INVOLVEMENT

SUTV, Shippensburg University Television, Fall 2013 – Spring 2016

Obtained news, sports and opinion stories from campus and the town of Shippensburg for a newscast

Edited content for packages to be aired on a newscast

Taught a team of 5 students how to use editing software programs

Served as a commentator for the Shippensburg Football and Basketball teams

Attended weekly games and scheduled events accordingly

88.7 WSYC, Shippensburg Radio Station, Fall 2013 – Fall 2014

Created a weekly radio show called HaydenSquared that produced highlights of news and sports

Promoted the show through social media websites

Relay For Life, Shippensburg University, Fall 2015 - Current

Organized Relay for Life that had 695 participants attend in April 2016 and raised $39,007.56 for the American Cancer Society

PRSSA, Public Relations Student Society of America, Spring 2016

Planned Electronic Media Day for the annual Communication/Journalism Week to raise awareness of the major while organizing students to network with alumni

Collaborated with other student organizations involved in the event

Arranged for 2 professionals from WBOY 12 and Masterpiece Multimedia to speak at the event

ADDITIONAL EXPERIENCE

Grocery Clerk, Stauffers of Kissel Hill, Lititz, PA July 2011 to June 2016

Assisted customers in finding items in the store

Stocked shelves in the store with new products

Gained knowledge of good customer service skills

Inspector/Packer, Dart Container, Leola, PA, June 2016 to Current

Inspected items for quality while packing cups and lids into boxes for customers

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