Management Sales

Randy O’Bruba, PMP, ITIL

***** ******* ******, *******, **. 20147

Email: *****.******@*****.*** Cell Phone: 703-***-**** LinkedIn: linkedin.com/in/randy-o-bruba-2720169/

STRATEGIC PROGRAM MANAGEMENT EXECUTIVE

Results-focused information technology (IT) executive with proven track record across commercial and government clients leading large programs ($50M to $150M annual revenue). Intrinsic passion for making a difference and growing business with ability to take-on sell, build and deliver responsibilities. 33 year career followed the evolution of EDS to HP/HPE to the most recent formation of DXC Technology. Builds strong customer and working relationships with collaborative leadership style to drive “win/win” relationships.

Areas of Expertise

Program/Project Management Customer Relationship Management IT Service Management

Contract Negotiations Proposal Development/Writing P&L Management

Human Capital Management Business Development Collaboration/Team Building

Stakeholder Communications Strategic Planning Facilitation Skills

Problem Solving Operational Execution Leadership

PROFESSIONAL EXPERIENCE

DXC Technology (formerly Hewlett Packard Enterprise/HP/EDS) 1984 - 2017

DXC Technology provides IT services to businesses and governments with annual revenue of $25 billion and was formed in April 2017 as the result of the merger of CSC and HP Enterprise’s (HPE) services business unit. HPE was formed in November 2015 as a split from Hewlett-Packard (HP). HP purchased Electronic Data Systems (EDS) in 2008.

Director, Civilian Agencies 2017

Herndon, VA.

Responsible for overall general management of a portfolio of 11 civilian agencies/organizations with 22 contracts.

Account Executive, Civilian Agencies 2014 – 2017

Herndon, VA.

Responsible for overall general management of a portfolio including 11 civilian agencies/organizations with 23 contracts FY18 projected revenue value of $85M, which included the single point of contact, accountability and authority for client relationship management, contract performance, strategic business planning, operational delivery, financial performance and sales/business development (growth).

Accomplishments:

Achieved 40% year-over-year revenue growth from FY15 to FY16 from $56.4M to $79M renewing 3 existing contracts, developing new 2 new customers, and winning 3 large competitive take-away contracts.

Led the successful transition services on the Department of Education (DoED) Customer Contact Center (CCC) contract while the agency was undergoing significant operation changes with the new Federal Student Aid ID number during the seasonal peak period, which enabled the handling of over 6 Million calls annually for the Free Application for Federal Student Aid.

Addressed personnel turnover and procurement delays, while keeping the Office of Comptroller of Currency (OCC) PC Replacement & Support Services (PCRSS) contract start-up and PC refresh deployment project on schedule to meet the customer’s business needs.

Invested in growing talent - participated as one of the instructors for HPE Sale Training classes (Yellow Belt) and selected and served as guest lecturer for “Leading with Empathy” webinar with Dr. Jeremy Sabol in the Stanford University executive development program.

Account Executive, Director, Department of Justice (DoJ) 2010 – 2013

Herndon, VA.

Responsible for the Department of Justice portfolio including delivery, customer relationship management, P&L management, subcontract management, human capital management and growth consisting of a team of approximately 300 to 400 employees and subcontractors supporting contracts with Federal Bureau of Investigation (FBI), Alcohol, Tobacco Firearms, and Explosives (ATF), US Marshals Service (USMS), and the Office of the Federal Detention Trustee (OFDT) with annual revenue of $68M - $75M.

Accomplishments:

Requested by Senior Executive to implement and execute a plan to improve a financially underperforming portfolio with several contracts at risk of being cancelled.

Implemented and successfully executed contractual, operational, subcontracts and personnel changes to improve the financial performance aligned with the corporate direction, negotiated a sole source bridge contract on the ATF ESA III contract, and improved the customer relationships to retain the business across the portfolio, within 12 months.

Director, Solution Development 2007 – 2010

Herndon, VA.

Responsible for creating and leading the solution development team for the newly formed Strategic Sales Center (SCC) bringing together top talent to focus on the most strategic sales capture opportunities ($100M and greater) to grow the business.

Accomplishments:

Recruited and developed a team of 10 to 15 solution leaders to support the top 20 to 25 business request for proposals (RFP) responses annually.

Supported the capture and award of the $2.5 Billion 10 year NASA Agency Consolidated End-User Services (ACES) contract. Responsible for leading the writing of the proposal’s program management plan.

Enterprise Client Delivery Executive (ECDE), Sprint/Nextel 2002 – 2007

Herndon, VA. / Norcross, GA. / Overland Park, KS.

Responsible for end-to-end delivery, contract management, customer satisfaction, financial management, IT service management, add-on business growth, and people care of 500 to 600 employees/subcontractors for Nextel/Sprint growing the business from $70M to $100M - $150M revenue annually.

Accomplishments:

Exceeded the original 5 year $238M total contract value before the end of the 3rd contract year to meet the customer expanding business needs.

Provided the customer a cost-effective add-on $200M contact center services contract to support their expanding workload capacity.

Enabled continuity of services for the Nextel operations with the implementation of a disaster recovery solution working collaboratively with the Nextel VP of Operations.

Negotiated a 4 year $250M bridge contract to support the transition and consolidation of the Sprint and Nextel operations.

Regional Solution Executive, Southeast Region 2001

Herndon, VA.

Actively pursued this role to help expand EDS’s business in the Washington DC area. Responsible for business development and sales in growing the Southeast region. Teamed with a sales executive to develop and execute the sales strategy for the Southeast Region. Led the solution development, capture and proposal development activities.

Accomplishments:

Supported business development opportunities across numerous industries from manufacturing, loan processing, public schools, non-profit organizations, telecommunications, utilities, publishing, and biotechnology.

Participated in numerous client presentations supporting approximately 15 responses to request for proposals (RFPs)

Led the solution development for the winning Nextel RFP response resulting in a 5 year $238M Information Technology (IT) outsourcing contract. Assumed the Client Delivery Executive role to execute the start-up and ongoing operations of the awarded contract.

Client Delivery Executive, Genicom Account 1999 – 2000

Herndon, VA. / Waynesboro, VA.

Led the day-to-day execution for the 10 year Genicom outsourcing contract providing contract management, financial management, service delivery, customer satisfaction, and people care generating $15M - $20M annual revenue. The contract provided end-to-end IT services for Genicom, a printer manufacturer. Scope also included an implementation of an Oracle ERP financial, distribution, and manufacturing modules integrated with a Vantive CRM application.

Accomplishments:

Assumed account leadership for the “Red” contract that was over a year behind schedule on the ERP implementation, and the customer was threatening to cancel the contract. Within a few short months, regained the confidence of the customer to proceed with the ERP implementation and stabilized account operations with the implementation of industry best practices to improve operational change, configuration, incident and problem management processes. Successfully completed the project within 9 months after assuming responsibilities.

Worked with the Genicom CEO and Bankruptcy Attorneys through Chapter 11 proceedings. With the decision to split the company, negotiated and structured new contracts for the 3 different buyers.

Client Executive, Military Systems 1994 – 1999

Herndon, VA.

Provided overall management for the EDS Military Systems government wide acquisition contracts (GWACs) including delivery, financial management, contract and subcontract management, customer relationship management and people care.

Accomplishments:

Led the start-up of the Air Force Command, Control, Communications, Computers and Intelligence ("IC4I") Indefinite Delivery Indefinite Quantity (IDIQ) contract, which EDS was a subcontractor to BTG.

Expanded responsibilities to include the Navy PC-LAN, Air Force ULANA II, and GSA Schedule contracts, after the successful IC4I start-up.

Resolved an inherited cable issue with the Navy on the PC-LAN contract, which mitigated a cure notice and allowed EDS to continue the contract through the full period of performance. PC-LAN was the predecessor contract to the Navy Marine Corp Intranet contract, a multi-billion contract which EDS was awarded.

Consultant, Tax System Modernization 1992 – 1993

Fairfax, VA.

Business/technical consultant leader supporting the TRW IRS Integrated Support Contract (ISC) as a subcontractor. Diverse responsibilities included engagement leadership, project management, people care (salary administration, performance reviews and development), customer interface, and systems analysis.

Accomplishments:

Provided critical analysis and recommendations to Larry Westfall, Tax System Modernization Executive, and his staff to drive budget decisions on the IRS’ Tax System Modernization.

Led and implemented an Account Leadership Program to support the development of current and new leaders on the account.

Various Technical and Leadership Positions, Health Care Division 1984 – 1992

Bethesda, MD, / Camp Hill, PA.

Started career in the EDS Systems Engineering Development (SED) Program and then promoted to a Systems Engineer. Within 3 years after hiring was promoted to first leadership role, which quickly expanded to a Systems Engineer Manager as part of the Health Care System Services (HCSS) organization. Led system development and maintenance of the claims inquiry, customer services, and file maintenance applications. Platform was IBM mainframe with MVS operating system. VSAM and DB2 data base structures. COBOL, ALC, OLS and CICS programming languages. Responsibilities included project and program budget management, contract requirements management, technical delivery, and people care of 50 employees supporting over 12 accounts nation-wide from the EDS Camp Hill data center.

Accomplishments:

Chosen as Assistant Instructor role as a result of top performer in the SED program.

Requested and taught SED classes on an as need basis to support EDS’ talent pipeline.

Led numerous technical implementations for the Online Systems including EDS Health and Dental, General Motors, Texas Blue Cross and Blue Shield (BCBS), Iowa BCBS, and NASCO.

Served as Campus Manager for the University of Pittsburgh, supporting recruiting activities.

Selected and participated in the transition leadership team for the Blue Cross and Blue Shield of Massachusetts 10 year outsourcing contact.

Selected as Technical Project Manager for the start-up of the TOPPS account, a turnkey HMO system.

EDUCATION

University of Pittsburgh 1983

Pittsburgh, PA.

Bachelor of Science in Information Sciences with minor in Chemistry

CERTICATIONS

PMI PMP 2017

ITIL Foundations 2010

London Business School 2005

Strategy Value Creation Program

Stanford University 2014

Innovation and Entrepreneurship Certificate

Harvard Business School 2013

Accelerated Development for Directors

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