Michelle A. Hager
***-* ******* **** *****, Amherst, NY 14228 716-***-**** ***************@*****.*** Resume for Michelle A. Hager Page 1 of 2
PROFESSIONAL SUMMARY
Litigation Paralegal with over 15 years of law firm and government experience. Passionate about law, as demonstrated by ongoing education in e-Discovery Project Management. Tactfully manages people and changing expectations with agility and focus. Takes ownership and initiative to get the right tasks done successfully. Relevant skills and proficiencies include:
I.T. Infrastructure Knowledge
Microsoft Office Suite
Project Management Knowledge
EDRM Knowledge
Microsoft Project
LAW
Nuix
Relativity
Summation
Visionary & Visionary VDR
Ipro
File Hosting Service
Legal Research
Legal Document Management
Client Interviewing
EDUCATION
Bryan University Online
E-Discovery Project Management Certificate April 2014 State University of New York at Buffalo
Bachelor of Arts in Interdisciplinary Studies - Legal Studies 1995 Erie Community College
Associates of Applied Sciences in Paralegal Studies 1992 EXPERIENCE
Production Assistant, Level 2 D4, LLC, Buffalo, NY September 2013 to Present
Worked in a production environment creating the exact duplication or scanned image of highly confidential legal and other documents on high speed scanning machines through a strict quality control process.
Directed and coordinated the activities of each project production within the branch Operations Department.
Responsible for meeting client expectations for each project from check in to check out.
Engaged in page-by-page job checking for quality assurance with speed and accuracy.
Interacted with customers when picking up or delivering jobs and receives basic job instructions.
Set up cases using LAW software, creating coding guidelines, and running post QC functions in LAW
(PDF, OCR, Load file creation, etc.).
Performed a detailed overview of each new project and creating a timeline for meeting the requirements, including confirmation of a due date and time.
Accountable for perfecting instructions and coding guidelines, consulting with regard to/or providing technical and other job requirement guidelines.
Responsible for daily review and reconciliation of project hours to confirm timelines and provide guidance for necessary adjustments.
Digital Recorder/Electronic Reporter D4, LLC, Buffalo, NY January 2016 to Present
Attend depositions that require the using of digital recording equipment, such as Visionary VDR.
Capture video/spoken dialogue with specialized video and audio recording devices, and covered microphones.
Read or play back all or a portion of the proceedings upon request from the counsels, and parties involved Ask speakers to clarify inaudible or unclear statements or testimony.
Review notes for names of speakers and technical terminology.
Prepare and edit deposition notes for typographical errors.
Provide copies of video/audio recordings to the counsels, and parties involved.
Ensures that equipment is in good working order and reports malfunctioning equipment in a timely manner. Michelle A. Hager
146-B Charter Oaks Drive, Amherst, NY 14228 716-***-**** ***************@*****.*** Resume for Michelle A. Hager Page 2 of 2
Paralegal Phillips Lytle, LLP, Buffalo, NY July 2011 to January 2012
Worked on cases concerning Medical Product Liability cases.
Organized records for document review by attorney and experts.
Performed due diligence searches for proposed plaintiff and defense expert witnesses. Paralegal William C. Bernhardi Law Offices, West Seneca, NY September 2010 to February 2011
Worked on cases concerning Social Security Disability.
Utilized computer systems such as Westlaw and Lexis-Nexis databases for legal research.
Ordered medical records for clients & eliminated duplicates.
Located absent client/witness utilizing computer search engines; researched legal and other sources as required.
Filed applications and other paperwork with Social Security Administration.
Communicated with potential clients to determine suitability for being referred to attorney.
Contacted clients in order to complete paperwork and/or to obtain updated information. Legal Assistant II Attorney General of Texas, Austin, TX February 2000 to September 2010
Worked on cases concerning Civil Rights Litigation, Labor and Employment Law, Personal Injury, Medical Malpractice, Wrongful Death, Government Liability, Construction Defects, Products Liability, Environmental Law, Toxic Torts, Premises Liability, and Transportation Litigation cases.
Preserved case information in electronic litigation support/case management system, including case status, scheduling of deadlines and other pertinent information.
Coordinated discovery, including drafting, responding and calendaring of interrogatories, requests for production, request for admissions and other requests for information in accordance with local, state, and federal laws and agency rules and procedures.
Assisted in all phases of trial preparation, including setting hearings/depositions/meetings, ordering records, coordinating discovery requests with client agencies, organizing trial notebooks and exhibits and preparing witnesses for trial.
Performed legal tasks under the close supervision of multiple attorneys.
Researched legal and other sources as required.
Used computer systems such as Westlaw and Lexis-Nexis databases for legal research.
Oversaw & scheduled attorneys' caseloads.
Prioritized and organized files.
Prepared chronologies, fact summaries and witness files.
Kept calendar/docket, files, case openings and closings.
Reviewed mail and screened calls for attorneys.
COMPUTER TECHNOLOGY SKILLS
Microsoft Office, Access, Excel and Outlook
Word Perfect
Microsoft Publisher
Adobe Suite
Corel Presentations
Microsoft PowerPoint
Time Matters
Caseman
Westlaw
Lexis-Nexis
Dragon Naturally Speaking
Nuix
LAW PreDiscovery
Relativity
Summation
Visionary & Visionary VDR
Ipro
Kodak Capture Pro Software
File Hosting Service such as Dropbox & Hightail