Administrative Assistant
Resume:
Kahana Wood-Chacon
El Paso, TX 79912
******.******@*****.***
Education
MA in HR Management from DeVry University – Portland, OR - April 2015
BA in Business Management from Concordia University - Portland, OR - May 2002
Attended Northwest Christian College – Eugene, OR September 1998 – June 2000
Skills
ADP and Fidelity HRIS systems
Expense reports
Time management
Microsoft Office software (Word, Excel, Outlook, PowerPoint)
Government and insurance audits
Multi-state payroll
QuickBooks
Financial Reports, A/R & A/P
Vanport Warehousing, Inc. – Vancouver, WA July 2006 – March 2017
Administrative Assistant to the VP of Operations
Produced timely bi-weekly payroll and supplemental checks in Fidelity & ADP HRIS systems.
Provided accurate expense, worker’s compensation, unemployment, OSHA and year-end for 401k reports and claims to customer management and company management.
Effectively used time management skills when working in my office and supported operations office and warehouse.
Responsible for all employee audits, inspections and census information.
Collaborated with managers from various locations and departments for onboarding and terminating employees.
Cross-trained in operations department to make and remove loads from SAP system; provided customer service to clients and truck drivers.
Victoria’s Secret – Vancouver, WA November 2005 – March 2017
Sales Support Specialist
Supported management and peers by ensuring merchandise is sale ready.
Assisted customers on retail sales floor, cashier and created customer loyalty through brand awareness.
Enthusiastically trained new employees on the standards and procedures of the company.
Effectively lead & supervised floor sets in processing of merchandise.
C & D Technologies – Milwaukie, OR January 2006 – June 30, 2006
Accounts Receivable Specialist
Managed A/R for customers located outside the U.S., mainly in Asia and Europe
Effectively researched purchase orders, pricing discrepancies and tracked customer orders.
Decreased account receivable days from over 40 days to 30 days or less for payment within terms and on time
Solved inconsistencies with pricing and purchase orders.
Maui Disposal Company– Wailuku, HI January 2005 – July 2005
Customer Service Representative
Patiently listen and resolve customer questions and concerns to encourage repeat business.
Accurately reconcile accounts in arrears and brought up-to-date.
Efficiently assisted with HI -5 redemption spreadsheets and data.
Set up new accounts and process all credit card transactions in a timely manner for faster payments.
Electronics Recycling Company – Portland, OR August 2002 – November 2004
Office Manager
Accurately processed all A/R and A/P for the location.
Efficiently managed payroll for all employees.
Effectively provided a seamless method for all incoming and outgoing loads.
Coordinated with operations manager for daily schedules.
References Available Upon Request
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