Receptionist/Administrative Assistant

Leah R. Yorga

Laguna Hills, CA *****

949-***-**** ******@*****.***

https://www.linkedin.com/in/leah-r-yorga-a9940956

Extremely proactive individual seeking administrative opportunity utilizing my skills in

Quickbooks

Handled and distributed numerous contracts and invoices

Completed projects in a timely, Efficient, Professional, Polite, & courteous manner

Communicated/collaborated with clients and vendors over the phone and in person

Ordered and maintained office supplies as directed. Made sure deliveries were complete as ordered

Provided world-class professional customer service. Provided world-class prioritization and organizational skills. Communicated verbally and in writing. Dynamic team-player who is also extremely effective independently

Dynamic multitasker who wore many, Many hats

Completed projects in a timely, Efficient, Professional, Polite, & courteous manner

Communicated/collaborated with clients and vendors over the phone and in person

Ordered and maintained office supplies as directed. Made sure deliveries were complete as ordered

Provided world-class professional customer service. Provided world-class prioritization and organizational skills. Communicated verbally and in writing. Dynamic team-player who is also extremely effective independently.

I have 6 year experience working with the manufacturing department at Cal-Tech Copier Systems

Professional Experience

Administrative Assistant Ally Bank-Aliso Viejo, CA 4-2017 to 6-2017 (Contract)

I performed administrative work. I retrieved and processed the mail and company documents and input them into spreadsheets on a daily basis. I did filing on a daily basis. I performed data entry on a daily basis.

On-Site Service Specialist Ricoh-Foothill Ranch, CA 9-2016 to 3-2017 (Contract)

I perform document scanning, Binding, Laminating, Labeling, Copying, Printing, Etc. I communicate/collaborate with clients and my colleagues on a daily basis. I perform other duties and projects when assigned to me.

Receptionist/Administrative Assistant Cal-Tech Copier Systems-Yorba Linda, CA 2008 to 2014

Answered, Screened, And directed phone calls to the appropriate departments

Communicated with the various departments within our company, Those being: Sales/Marketing, Finance/Accounting, HR, & Project teams, As well as the executives on a daily basis

Assisted with the recruitment & on boarding of new employees

Prearranged numerous company presentations, Meetings, & setting up of venues

Maintained schedule and calendars/email for company executives and colleagues

Prearranged company meetings, Locations, And venues

Worked on company documents, Ensuring confidentiality

As administrative assistant, Handled and distributed numerous contracts and invoices

Assisted with company’s year-end tax preparation, While utilizing excel spreadsheets to accurately and effectively input & track data

Worked with colleagues on company projects which welcomed in new markets and expanded our base

Communicated with colleagues and executives on the sales, Marketing, And distribution of international business machines/Imaging units

Input and tracked data in client and company databases, Ensuring confidentiality. I worked on company spreadsheets, Ensuring confidentiality. I communicated with colleagues and executives on company projects. I processed, Recorded, And filed a variety of documents involving administrative procedures

Professional Experience – Continued

Sales Associate Fuzziwigs Candy Factory-Irvine, CA 2008 to 2008

Provided world-class professional customer service, Ensuring that customers received a superior shopping experience and quality goods

Operated and balanced the registers. Received payment by cash, Check, Credit card, And automatic debits

Assisted customers by providing information and resolving their complaints, Assuring repeat business

Greeted customers entering the establishment

Answered customers questions and provided information on procedures and policies

Maintained a clean and attractive store environment, And completed other general cleaning duties

Stocked candy bins and marked prices on shelves and items

Responsible for opening and closing of the store

Received, Priced, And stocked new incoming candy shipments, Assuring accuracy and meeting delivery deadlines

Sales Associate J.C. Penney-Laguna Hills, CA 2005 to 2006

Instructed my team members on how to handle difficult and complicated sales

Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised

Responsible for closing the store in the evenings

Inventory stock and reorder when inventory dropped to a specific level

Provided world-class professional customer service by greeting and assisting customers and responding to their inquiries and complaints

Accountable for inventory taking, Reconciling cash receipts and in performing services for customers

Monitored sales activities to ensure that customers received a superior shopping experience and quality goods

Customer Relations/Front End The Home Depot-Laguna Niguel, CA 2004 to 2005

Greeted customers entering the establishment

Provided world-class professional customer service, Ensuring that customers received a superior shopping experience and quality goods

Assisted in the garden, Lumber, And building material departments on a daily basis

Maintained a clean and attractive store environment

Conferred with customers in person to provide information about products and services

Checked to ensure that appropriate changes were made to resolve customers grievances

Referred unresolved customer grievances to designated departments for further clarification

Worked in multiple departments to cover employee absences as needed

Education and Special Training

Santiago Canyon College–Orange, CA 8-2012 to 8-2015

Majored in Computer Technology/Business/Graphic Arts

Certificate: Santiago Canyon College-Administrative Assistant

Certificates: Advanced Microsoft Office Suite 2010-2016

Certificate: Microsoft Dynamics GP (Accounting)

Certificate: Advanced Excel formulas & functions

Certificate: Workforce Readiness/Business Certificates: Microsoft Windows 7, 8.1, & 10: (2) PowerPoint (2) Outlook (1) Project (2) Word (2) Access (2) Excel (1) Windows 8.1 & Keyboarding (64 wpm) (1) Navigating the Internet (2) Windows 8.1 & 10 (Office 2013 & 2016) Certificates: Adobe: (1) Indesign (1) Illustrator (2) Photoshop (1) Acrobat. Completed classes in Dreamweaver (Web Design) & HTML (Hypertext Markup Language) (1) Digital Photography. Knowledge of social media applications and their aspect, Concept, And functionality

Contact this candidate