Medical Assistant Customer Service

Joycette Dukes

Receptionist/ Appointment setter

Miami, FL 33157

*********@***.*** - (305)780 - 1134

WORK EXPERIENCE

Receptionist/ Appointment setter

SMC Medical Center - Homestead, FL - 2016-02 - 2016-05

• Answering phone calls and routing calls / taking messages

• Setting appointments for patients/ changing appointments

• General Office duties/ Clerical

• Customer Service/ Greeting visitors

Medical Assistant Externship

SMC Medical Center - Homestead, FL - 2016 - 2016

• Medical Front Office and Back Office

• Assisted Doctor with Patient Exams, Vital Signs, shots, charts. Office Assistant/ Medical Assistant

Hartland Hospice - Bay, FL, US - 2014-09 - 2015-01

• Administrative Duties/ Clerical

• Medical assistant duties/ Checking in patients/ Assisting doctor with exams

• Vital Signs/ Charting/ Medical Records

Associate

Publix Super Market - Homestead, FL - 2004-08 - 2006-06

• Associate in the Bakery department/ Packaging/Preparing baked goods

• Produce Department/ Packing and preparing

• Extensive customer service skills

EDUCATION

Associate

Florida Technical College - Bay, FL, US

2016 - 2018

Medical Assistant Technician

Florida Technical College - Bay, FL, US

2015 - 2016

Medical Assistant

ATI College Of Health - Miami Gardens, FL

2013 - 2014

Diploma in Administrative Medical Assistant

South Dade Senior High - Homestead, FL

2004 - 2006

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