Supply Chain Customer Service

RONALD L. HICKS

Cell: 813-***-****

***.******@*****.***

PURCHASE AGENT / PRODUCTION PLANNER / SHIPPING & RECEIVING / WAREHOUSE / LOGISTICS

Personable, results-oriented supply chain operations, import/export, and compliance professional with over 30 years experience delivering hands-on product warehousing and distribution in fluid, fast-paced international environments. Comprehensive knowledge of U.S. Federal Government requisitioning systems. Leverages cutting-edge materials tracking software to reduce costs, waste, and inefficiency. Able to tailor inventory levels to organizational needs. Exceptional interpersonal and communication skills. Effective negotiator of freight rates and discounts. Demands and achieves peak staff performance. Known for professional integrity, traditional work ethic.

Program Buyer for Space and Defense Production based manufacture

Production Control Planning for Space and Defense Level manufacture

Performance-Based Logistics Government Supply Chain Management Strategic Planning

Material Expediting Shipping & Receiving Inventory Warehouse Management

Problem Solving Operational Streamlining Budgets Equipment Testing Quality Control

Dangerous Goods by Air & Ground Hazardous Materials 49 CFR Compliance

ITAR Policy/Procedure Development tailored for Company use Staff Training & Mentoring Team Leadership

PROFESSIONAL EXPERIENCE

Sypris Electronics, Tampa, Florida April 2013 – Present

Program Buyer

Produced and tracked Purchase Orders (PO’s) and related documentation for production using

business information systems. Monitored schedules and delivery dates for assigned materials: promptly resolved issues related to quantity, quality, delivery and invoicing for assigned materials / services. Reviewed and solved all MRC issues. Reviewed and processed purchase requisitions; Monitored for completion, made recommendations for improved process. Reviewed open requirements, expedite, delay or canceled orders when necessary. Initiated and maintains excellent supplier relations, expedited deliveries as needed, involved engineering for discussion and approval of alternative methods or materials if delivery is not available when required.

Honeywell, Clearwater, Florida Jan 2012 – Feb 2013 (13 month contract)

Production Control - Planner for Orion Program

Determines production priorities by studying master production schedule and customer requirements. Organizes production schedule by studying work order specifications, current schedule, and availability of equipment, materials, and employees. Publishes production schedule by identifying products, equipment, sequence, completion dates, etc. Monitors production by collecting production logs; comparing progress to schedule. Resolves scheduling problems by collecting and analyzing information; coordinating solutions. Prepares reports by compiling and summarizing production and downtime data. Maintains production data base by entering data. Secures information by completing data base backups. Contributes to team effort by accomplishing related results as needed.

Receiving Inspection – Administrator for Orion Program

Responsible for coordinating inbound Orion Flight Material and ensuring all are in accordance with Honeywell facility, State and Federal Regulations. Ensures all material received from the vendors are carefully screened for missing Data Information required for stocking. Write Temporary Variance Allowances (TVA’s) allowing material to be OP-Stocked prior to Honeywell testing process and Procedure. Meets with Program Managers, Engineers, Production Schedulers and Material coordinators on a daily basis to discuss and set receiving material priorities.

HAWKER BEECHCRAFT Inc, Tampa, Florida Jun 2011 -Dec 2011

Supply Chain Associate (BUYER)

Provide parts support to both internal and external customers. Which includes parts movement, placing orders with vendors, and shipping and receiving functions: Working "Knowledge of SAP and “Knowledge of returns, warranty and credit procedures. AVANTAIR, Inc, Clearwater, Florida Feb 2011 - Jun 2011

Buyer / Hazmat / Dangerous Goods Shipper

• Negotiate with vendors for material, service and supplies. Determine best value, availability and terms of sale. • Submit to suppliers and analyze upon return, RFP/RFQs to obtain high quality product at the greatest overall value to the company. • Create repair orders and purchase orders. • Work with suppliers to establish open terms. • Resolve vendor grievances and claims against suppliers. • Management of the open order file, past dues, expediting, etc. • Timely invoice resolution as needed. • Maintain a current list of approved suppliers and the terms of these providers. • Assist with inventory control as required (physical counts ) Logistic shipments in support of company A/C (Piaggio P180 manufactured in Italy)..Both domestic and International,Dangerous Goods / Hazmat Shipments

Randstand Temp Agency, Pinellas Park Florida Oct 2010 - Feb 2011

Temp Maint Man for Macy's Customer service/ Collection Service

Was assigned by Randstad to temp position with Macy's doing general clean-up and misc odd jobs, while looking for long term employment in my field of expertise

ERA HELICOPTERS, LLC, Lake Charles, Louisiana Aug 2009 - Aug 2010

Logistics / Receiving Supervisor

Oversaw import and export of helicopter materials, parts, and equipment. Managed international air, sea, and ground logistics. Inspected new arrivals for type and condition. Ensured compliance with governmental, Hazmat, and ITAR shipping procedures and regulations.

Negotiated 72% freight rate discount for all local and international shipments.

Maintained company compliance within strict shipping regulations.

GE AVIATION, Clearwater, Florida Dec 2006 - Jan 2009

Inventory Analyst / Logistics Planner 6

Provided uninterrupted parts supply to company repair shop. Determined optimal stock levels by comparing historical inventory data with current stock levels. Conducted extensive trouble-shooting on repair cost and timeliness.

Ensured consistent parts supply throughout organization.

. Quickly resolved parts shortages and inventory stock level problems.

Significantly reduced repair shipping and labor costs by providing bit piece parts directly to fleet technical representatives.

BOEING AEROSPACE, Cherry Point, North Carolina

Jacksonville, Florida Oct 2002 - Dec 2006

Supply Chain Specialist - BOEING FIRST PROGRAM – NADEP

Processed customer parts and materials requests. Supported strategic resourcing initiatives and work transfers.

Managed multi-million dollar aerospace inventory.

Accurately forecasted inventory demand.

Continually gauged the feasibility and cost-effectiveness of component overhaul and repairs.

BOEING AEROSPACE, Jacksonville, Florida

Material Expeditor

Placed and tracked aircraft parts orders. Provided constant status updates to internal clients. Leveraged exceptional working knowledge of Aircraft on Ground [AOG] and Mission Capable [MICAP] support.

Nurtured long-term customer relationships.

Ensured procurement procedures met DOD supply and logistic systems, MILSTRIP procurement, and Aircraft Support Equipment standards.

Shipping/Receiving/Warehouse Department Supervisor

Directed government-furnished equipment shipping, receiving, and inventory management.

Oversaw $150M in U.S. Government assets.

Entrusted with handling classified materials.

Appointed custodian of explosives locker.

MANCON, Mayport, Florida Aug - Oct 2002

Site Supervisor - Close out of Government Contract

Directed all incoming and outgoing shipments for government contractor. Scheduled tenant and visiting command deliveries.

Selected Contributions:

Maintained classified security cage.

Verified, staged and stored all materials in accordance with strict Defense Distribution Center and Fleet Industrial Supply Center procedures.

KEYSTONE HELICOPTER CORPORATION, West Chester, Pennsylvania

Oct 2001 - April 2002

Part Lead

Led 8-member parts warehouse operations crew.

Ensured total quality control of helicopter parts inventory.

Enhanced employee training in all aspects of warehouse operations, including shipping, receiving, parts distribution, and reconciliation.

NATIONAL TECHNOLOGY ASSOCIATES – Jacksonville, Florida

April 2000 - Oct 2001

Logistics Management Equipment Specialist

Conducted extensive initial verified research using Fed Log, Haystack, Qft and MDR databases along with Navy and commercial publications, schematics/drawings.

Successfully collated aircraft repairable and consumable components database with new reporting system.

Helped streamline aircraft component repair and return to the U.S. Armed Forces and foreign governments.

NORTHROP GRUMMAN CORPORATION, Jacksonville, Florida

Oct 1998 - April 2000

Material Expediter - Navy F-14 Program

Spearheaded inventory control of U.S. Government property. Determined supply needs. Resolved inventory discrepancies. Ensured parts safely arrived where and when they were needed per production schedule.

UNITED STATES NAVY - Aviation Support

Oct 1977 to April 1998

Material Control Supervisor

Ordered all aircraft maintenance parts and supplies. Controlled OPTAR & AFM operating budgets. Wielded with signature authority for all open purchase requisitions. Consistently earned merit-based promotions, authority, and rank.

Material Expediter Team Leader

Directed movement of all high priority materials for carrier battle group while deployed.

Shipping and Receiving Supervisor

Supervised receipt and shipment of all Cecil Field Naval Air Station provisions. Oversaw 30,000 line item warehouse. Scheduled delivery trucks for all outbound goods.

Inventory Control Manager

Managed $10M worth of U.S. Government supplies.

EDUCATION

Bachelor of Arts – Business Administration

University of Canterbury - 2009 Grade 3.5

COMPUTER SKILLS

*Windows NT *Power Point *Excel *Microsoft Word 8.0 *Various Navy Logistics Software *NALCOMIS *SUADPS, MRP2, Boeing Data Base / Software (GOLD), CAV, Milstrip Requisitioning, DOD Logistic Systems, NAVICP Systems, DLA Software, Fed-Ex, UPS Tracking and Shipping Software. Honeywell Software: LIMS, Efactory, SAP and TARMO. GE Aviation: CAV & Oracle. SYPRIS Software: Baan MRP Worktop and PLM 8PDM programs.

Skills: Forklift Experience: 6k, 8k, 24k and 10K high reach

Contact this candidate