Range of Experience
Rakesh Chauhan is working as SME/Team Lead in SAP competency at IBM India Private Limited, GBS. His expertise is in field of supply chain management especially in sales and Logistic SD & LE. He also has experience in CRM - Marketing, Sales, Middleware, and REFX - Leasing Processes and having rich experience in Marketing and Sales.
He has 10+ years (including 8.9+ years in SAP Consulting) of significant experience in working with blue-chip clients, have International SAP exposure china, UK, Ireland, Gulf- Dubai, Africa region- Ghana, Ethiopia, Nigeria, Cameroon and Kenya, Nepal and Bangladesh etc.
SME (3) assignments:
Claris Life Sciences, CTX Life Sciences and Allied Blenders and Distillers Pvt. Ltd
Presale (4) assignments:
Sun Pharma, Nivea India, UEM Reality group, Adani Reality Pvt. Ltd
Implementation (7E2E) assignments:
Parle-G : FMCG : SAP HANA Platform - Track Lead SD, LE, Fiori and UAT champ,
Lodha Group : Real Estate - Team Lead SD/REFX/sfdc-CRM and SIT Champ,
Air India : Airline - Team Lead SD/REFX Consultant and UT Champ,
PepsiCo PWF : FMCG - Individual Sr. SD LE Consultant,
Reliance Big Entertainments : Services Industry - Lead SD/MM,
Balco : Manufacturing - Sr. SD Consultant,
Godrej Sara Lee ltd: FMCG - SD LE Consultant.
Rollout (3) assignments:
Parle-G International : FMCG : SAP HANA Platform - DyPM and Team Lead SD,
Jindal Steal and Power : Manufacturing - Individual Sr. SD Consultant,
Apollo Tyres: Automobile - CRM Consultant.
Support (2) assignments:
McCain Food : FMCG - SD/CRM Consultant,
Aglowmed: Pharma - SD Consultant.
Experience of S4 HANA Simple logistic and GST, 1 years as a Sale Executive with an organization.
Marketing Management POST Graduate (MBE) with experience in planning, execution, Control of project milestones and able to set effective priorities to meet deadlines.
Significant Experience in Project Managements, PCR, Business Process Mapping, Design/mapping of interfaces, Functional Specification, BAPI, User exit, LSMW, GTS, EDI, IDOC, GST etc.
Creative and innovative thinker, bringing energy and leadership skill to problem resolution worked closely with Business Users & Project Directors during all the project implementations.
Expertise in ASAP Methodology and Exposer in MM, FICO, CS, BI, PP, PS, HR, SRM Modules.
Educational Qualifications
PGDBE’MBE’ in MARKETING from WLC College UK WIGEH AND LEIGH COLLEGE UK
Bachelor of Science (B.Sc.) from H.P. University Shimla
One year certificate course in computer applications from IICE Chandigarh
ERP courses in SAP SD and SAP CRM from Chandigarh institute
SAP CRM certification from IBM.
SAP Professionals Experience
IBM India Private Limited
Global Business Services
Advisory SAP Consultant
(May 2012 - till date)
Denovo High Tech Private Limited
ERP Consulting Software Company- Bangalore
Sr. SAP SD Consultant
June 2011 to May 2012
SiliconR-Infotech Private Limited
ERP Development & Consulting Software Company -Vizag
SAP SD Consultant
August 2008 to June2011
SAP Project –SAP Implementations, Roll-outs, Post Go-Live and Support.
Project - Global Rollout (Dubai, Nepal, Bangladesh, Cameroon, Ethiopia, Kenya, Nigeria and Ghana)
Client : Parle G International Pvt. Ltd
Role : DyPM, Team Lead SD LE/GST
Environment : SAP HANA Platform
Time : September 2016 to Till date
Responsibilities: Working as a DyPM, Team Lead SD and Training champ.
Studied Scope of Parle G international business & prepare the project plan, Perform lead activity for SD, Co-ordinate with Parle G Process owner and assisted client understanding the processes Global / Local requirement as per counties.
Prepare BPML, design PDD of Sale Process, Configuration and Customization,UT, SIT, UAT completed.
Design SD interfaces with ERT local Govt authorities, Custom Developed as per requirement and integrate entire process with local African authorities on-site.
Prepare training plan & executed as per coounties, golive, hypercare activity at client sites and leading other activities at client site.
Go-Live – Dubai, Ghana, Ethiopia, Nepal, Nigeria, Cameroon and perofrmed team managements activities. Successfully implemented GST in India at Parle G.
UAT in –Progess for Kenya and implemented GST in Palre G India.
Project - Implementation (SAP Big bang Imp. with one Go-Live at all locations, its more then 300+)
Client : Parle G Pvt. Ltd (14- MU,120- CMU, 14- Mother Depots, 250- Depots)
Role : Track Lead SD LE, Fiori and UAT Champ
Environment : SAP HANA Platform
Time : August 2015 to September 2016
Responsibilities: Working as a Track Lead SD, LE, Fiori and UAT champ.
Studied Scope of Parle G for Sale & Logistic area and Perform team lead activity for SD LE, Co-ordinate with Parle G Process owner & Project director very closely.
Workshop for AS IS/wish list & pain area studies, prepare BPML document, and design PDD process, review PDD for process MTS-Domestic/Export, Inter Company, STO, Scrap Sales etc, Sign off BBP, UT SIT, UAT, End user training, master data upload, cut-over and Live.completd all phases of project milistoce as per plan.
Design of interfaces BOTREE, ZMIS WEBORDER and Fiori (check prices availability, Customer invoices and Customer documents history etc.) to integrate SAP ECC for entire processes via middleware PI. Integration with APO demand planning & distribution planning.
Design, configuration & customization of complex Logistic transportation & shipments area.
Proactively prepare the plan, well organized and track all the activities (Especially UAT, user training) for smooth go-live and hyper care activities as per plan.
Project - Implementation (Implementation of Real Estate Sale & Leasing processes)
Client : Lodha Group (India, Dubai and London)
Role : Team Lead SD/REFX/sfdc-CRM and SIT Champ
Environment : SAP R/3 version ECC 6.0
Time : Oct. 2014 to July 2015
Responsibilities: Working as a Team Lead SD/REFX/ sfdc-CRM and SIT Champ
AS IS study, prepare BPML document and Finallize the enterprize restrucutre and design the BBP doucments based on BPML and involed in PMO activity for common target of project. Sign off for all documents.
Business Processes mapping for all Sales Process –Residencial unit sales, Comercials unit sales, TDR process, Scrap sale STO processes and all exeptional Business process.
Customization and Configuration REFX for all leasing Process –Lease out process, Space mangments, Contract mangements and nterface with CRM, all exeptional process
Desgin of all interfaces with SAP “Web services through on RFC” – Pre-Sale activity sfdc CRM, CID-Relationship manger view all information related to customer, CSS- Customer support services and QCM –Possessation Phoniux for Socialty for entries process.
Excution of Unit Testing for all business processes in SAP and Developmemts of REFX,OTC process Module Pool for payments, billing and multiple routines, screen customizations
SIT-derived for all modules and other apllications, SIT issues resolution. co-ordination with our team and client, maintain SIT traker and SIT issues log.
Cut-over –Finlzed data migration strategy for Sales, Excution -Cusomter master by using ALE tool, and Material master by using IDOC, Rental Unit, Prcing–LSMW and open Contract & sale orders through BAPI/BDC and billing all open item through mass billing program.
Perform PreProduction, production activity and golive, support.
Project - Roll-Out (Manufacturing unit Processes rollout for new unit as per global template)
Client : Jindal Steel and Power
Role : Individual Sr. SD Consultant
Environment : SAP R/3 version ECC 6.0
Time : June 2014 to Sep. 2014
Responsibilities: Working as a Lead SD Consultant
Plan-out SD activity based on scope, AS IS study and making To-Be Strategy document.
Creation of new Plants, distribution channel. Configuration & roll-out for receptive Business Processes Depot Sales, STO inter & intra company Process, Third Party sales Process MTO with variant configuration, MTS – Jindal Steel & Power Plants, Power sales process.
Provide technical specification for enhancement of manufacturing plant Profit center can be dirve during the depot sale -PGI Posting & Delevlop multiple sales report.
Restructuring the Processes of JSPL and SIT Testing for all Processes.Go-live and post go-live
Project - Rollout (Automobile, CRM - Sale, marketing, CIC processes rollout as per design template)
Client : Apollo Tyres (Germany, Netherland offshore )
Role : CRM Consultant.
Environment : SAP R/3 ECC 6.0, CRM 7.0
Time : April 2014 to May 2014
Responsibilities: Working as CRM Consultant
Understand Apollo scope & kick start CRM activity with client, involed in AS IS study and design To Be process. Parpare BPML documents and KDS doc.
Attend Client meeting and conducting workshop with team members and core team for Process mapping. Prepares the BBP documents for Pre-Sale, Sale and Marketing Processes.
Project - Implementation & Rollout (Large scale imps It’s a 250 million of project with 86+locations)
Client : Air India Ltd. (72-india locations, Global- 14+ and 4 Companies Rollout)
Role : Team Lead SD, REFX Consultant and UT champ.
Environment : SAP R/3 version ECC 6.0
Time : Jan.2013 to March 2014
Responsibilities: Working as Lead SD, REFX Consultant and UT Champ.
Studied the entire business of AIR INDIA which is under the SAP implementation Scope and perform lead activity for SD/REFX, Co-ordinate with Air India team for following processes and also involved in PMO activity.
Customization and Configuration REFX for all leasing Process –Lease out process, Space mangments, Contract mangements and interface with CRM for preleasing process.
Project Preparations, AS-IS, TO-BE, BBP, Configuration, UT, SIT, UAT, Cut-over & Final Preparations of Order to Cash, Scrap Sales Process, Intercompany sales Process etc.
LMS interface & dispatch process with picking, packing and multiple packing of materials
Mapping of AI Services Business Process (Ground Handling Services, ApeadaWH, Security Handling Services, On board Sales, Staff Collage Training, Property rent receipts, Travel Insurance Process etc) in SD with help of developments, enhancements & user exit etc.
Processes configuration and intergration with PS, HR event managments, MM, FICO etc.
Prepare documents for UT, SIT test scrit help initiate sign-offs and user manual doc train users.
Developments & Enhancements the sales report according to Client Requirements, Smart
Data Migration -BAPI & BDC upload Program for Materials Master, LSMW –Customer Master and LSMW- Rental Unit, Pricing Condition upload open contract, open billing documents using BDC program etc.
Production Client activity maintained for REFX, MM, SD, CS, Go-Live, and Post go-live.
Project - Implementation (PepsiCo world flavor WAVE-3 imps of 7 countries including India )
Client : PepsiCo Pvt. Ltd. (India, China, Ireland)
Role : Individual Sr. SD LE Consultant. (India)
Environment : SAP R/3 version ECC 6.0
Time : June 2012 to Dec. 2012
Responsibilities: Working as Individual Sr. SD LE Consultant.
Business of PepsiCo which are under the scope india, china and Ireland. Condut & Parpare AS-IS discussion, BPML, PDD documets maintain, perform Individually all the SD LE related activity, Co-ordinate with global team and follow the process
Mapping & Configuration of Order to Cash- Consignments, Export, Scrap, Return sales Business Process. Basic Function like Pricing Procedure, output determination, etc.
Configuration of shipments & shipments cost process & setting for GTS for Export sale.
Conducting and monitoring unit test, Integration testing and resolving the issues
Prepare them for conducting Unit testing, integration testing help initiate sign-offs.
Testing all the Business Process through HPCQ system & Train power users.
Developments the sales resister report, Smart Form Changes and query reports, Enhancements in the Billing program for Local time print in the invoice. And CIN related all activity
Design module pool for billing process. Cut-over BDC Upload Program for Pricing Condition record upload open sale order, open delivery, billing docs and manually maintain output types.
Preform pre-production activity, go-live and hyper care activity.
Project - Implementation (Services industry SAP imps, including 20 different business entities)
Client : Relicense Big Entertainment Pv.Ltd. (Movie Production house)
Role : Lead SAP SD/MM
Environment : SAP R/3 version ECC 6.0, EHP-5.
Time : Oct.2011 to May 2012
Responsibilities: Working as SD/MM Lead.
Making over all the Project Plan based on scope documents for implementation and Indivisul Plan SD Module activity.
AS IS Study and analyzing, modeling TO-BE processes for the application of SD/MM Module. & prepare BPML, BBP documents and take sign off.
Mapping & Customization the Business Process Sales Cycles, Return Sales Debit Memo, Credit Memo, Cash, Third Party & Scrap Sales, Services Sales, Export Sales STO Process etc.
Mapping of Services process based on trp consumed and cost capturing with respective project activity with milestone billing plan and repair order Process.
Mapping & Roll-out the Business Process Procure - to - Pay Cycle for Raw Materials $ Trading Materials Subcontracting Cycles, External Services Process.
Define & assign the SD Number Range through developing Z table, Customization organizational structure of SD, Integration between CS, MM, PS and FICO.
Configuration of Material types, Valuation class and Automatic account assignment.
Condut unit testing and SIT, SIT issues resolution, delta traing for core users.
Cut-over – master data migration using lmsw, Pricing manaul maintain & open sales order upload by using bdc template.
Seek and clarify all necessary business inputs including reporting needs and provide technical specifications for enhancements, reports, layout-sets,
Preproduction maintances and Go-Live and post golive support.
Project - Implementation (Imps of Power, Coal business process, it’s part of Vedanta Group)
Client : Balco (Vedanta)
Role : SAP SD Sr. Consultant
Environment : SAP R/3 version ECC 6.0
Time : June 11 to Sep. 11
Responsibilities: Working as a SAP SD Sr. Consultant.
Making over all the Project Plan and Indivisul SD Plan Module & sign off. Prepare PPD documents and customization organizational Unit Like Define Unit and Quantity Conversion,
Mapping & Customization the Business Process for Power Sales Cycles with all requirements, Debit Memo, Credit Memo, CIN configuration etc.
Define Currency with Four decimal and Define Organization Structure for SD,
Customizations of Master data. Partner Procedure and Account group of Customer Master.
Mapping of OTC process and assigning to relevant G/L account with FI consultant.
New routine for copy control from order to delivery and delivery to billing
Provide technical specifications for enhancements Contract, Sales Order,and Billing Documents reports, Customization of sale order screen for power business
Condut unit testing, SIT,train power users, and go-live & post go-live Acitivity.
Project - Implementation (GCPL SAP implementation)
Client : Godrej Sara Lee ltd.
Role : SAP SD LE Consultant.
Environment : SAP R/3 version ECC 6.0,
Time : Feb 2010 to March.2011
Responsibilities: Worked as SAP SD LE Consultant.
Participated in AS IS Study and analyzing, modeling TO-BE processes for the application of SD with LE function Module. Prepare BPML documents.
Prepare documents and configured organizational structure like sales organization, Distribution channel, division and assigned it to the relevant areas & units in the enterprise structure.
Customization process of Sales MTS domestic & export sale and third party sales etc.
Pricing: condition tables, condition types, access sequences, and Pricing procedures for customer and sales documents and Shipping Pricing as for business requirements.
Customized Credit Management in order to block customer sales order if it exceeds credit Limit. Configuration of Foreign trade & CIN customization for SD module.
Customization of documents types, item category & scheduled item conducting for all process.
Configured partner determination procedures, Batch managements, ATP setup, free Goods determination & credit managements. Shipments and shipments cost processes
Participated cut-over activity like maintain pricing master, open sales order upload etc.
Provide Training to end user, Documentation for the whole development, Post Go Live Support.
Project - Support (Support of day to day issues and resolved )
Client : McCain Food Ltd,
Role : SAP SD/CRM Consultant
Environment : SAP R/3 ECC 6.0, MySAP CRM 7.0
Time : May 2009 to Dec. 2009,
Responsibilities: Worked as a SAP SD/CRM Consultant.
Analysis issues of Sales Cycle-lead, follow-up activity, Opportunity, contracts, orders, delivery and billing. Configured Master data and Basic functions - Business Partners, Product, and Pricing Conditions Organizational Model.
Middleware issues analysis CRM & ECC for master and transactional data processing. Configured Actions box, Transaction Types, and Item Categories.
Configured new organizational structure like sales organization, Distribution channel, division and assigned it to the relevant areas. Execution of campaign for new marketing plans.
New pricing procedures for customer and sales documents as for business requirements.
Conducting and monitoring unit test and resolving the issues and maintain issues tracker weekly
Prepare User Manual and Provide Training to end user.
Project - Support (Support of day to day issues and resolved )
Client : Aglowmed ltd.
Role : SD Consultant
Environment : SAP R/3 version 4.7EE
Time : Nov.2008 to April 2009
Responsibilities: Worked as a SD Associate Consultant.
Analysis of day-to-day issues and solutions after communicating with users.
Impact of changes to be taken place and maintain the Customer Master and extend the Customer Master Data, Maintain Pricing Master etc.
Prepare functional specification for contract report.
Maintaining the new requirements of business and Creation of documents for new developments. Prepare End user Manual documents
Creation of new condition types for discount and output type for Performa invoices.
Non-SAP Work Experience
MAX CLEANER Private Limited
It is a leading Product & Services provider company at presently placed in New Delhi and Chandigarh.
08 May 2007 to 22 July 2008,
Responsibilities: Worked as Business development Executive of an organization. The following tasks are entrusted to me-
Interaction with clients and negotiates of all condition of Products.
Handling both domestic & commercial segments in the territory.
Role was providing sales support and solutions to the clients.
Participate in promotion tools of organization products.
Technical Skill
SAP Products: SAP S4 HANA-SAP Simple Logistic and ECC, SAP CRM 7.0
SAP Modules: SAP SD LE, Fiori, REFX, CRM, MM, CS, BI, FI Exposes SAP CO, HR & SRM
SD, LE, Fiori -Logistic Transportation & Shipments cost, GTS, ALE, EDI, IDOC, RFC, BAPI, BDC, LSMW and Customization, Configuration of Structure, Master data, Basic Function,GST, Business process - OTC, MTO, MTS, Third Party sales, Services Sales, Inter-Company, Consignment sales, STO process Customers Complaint Process & integration with MM/FICO/PP.
CRM: Configured Master data and Basic functions: Business Partners, Product, Pricing Conditions Organizational Model, Territory Hierarchy, Partner/Text/Date Determinations, Actions, Transaction Types, and Item Categories.
Hands on experience in configuration of Sales Cycle: lead, Opportunity, quotation, contract, orders etc.
Familiarity with Middleware settings, integrating both CRM & ECC for master and transactional data processing.
Configured Customer Interaction Center (CIC) Web Client Profiles, Framework, and Action box.
REFX: Customization & Configuration of Leasing Processes, Space Management, And Revenues sharing Modal, Interface with SAP CRM (latest version 7.0) etc. and CS: Services Sales, Repair Order.
FICO: Customer Master, Profit Center, Cost center, Tax Procedure, TCS and Documents types, Variant Screen, payments term etc.
MM: Mapping the Business Process Procure - to - Pay Cycle (Raw Materials, Trading Materials) Subcontracting Process, STO (Inter and Intra) Process.
BI: Mapping of SD report & PS: WBS elements, Project activity etc.
Computer Application : MS-Office, Arcthcet’s 2D & 3D, Photo Shops, HTML etc.
Personal Details
Date of Birth: 16st March 1986
Language Proficiency: English.
Present Location: Mumbai (Project) and NCR.
Permanent: Palampur, Distt.-Kangra H.P. India