Customer Service Medical Billing
Resume:
KEYONNA GREEN
**** ****** ****** ***********, ** 32310 850-***-**** *******.*******@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality.
Experience with Microsoft Word, PowerPoint, and Excel. Type 50 WPM.
Fosters effective communication in order to support company vision and mission.
KEY QUALIFICATIONS
Medical Billing Medical Coding ICD-9-CM HCPCS CPT ICD-10-CM Medical Terminology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation
Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare
EOBs Payment Posting Revenue Cycle Management Scheduling
Insurance Verification Insurance Billing Procedures Insurance Claim Processing
Practice Management Medical Office Procedures Anatomy & Physiology HIPAA Compliance
Co-Payments Deductibles Co-Insurance Superbills Meaningful Use
Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility
EDUCATION
Ultimate Medical Academy
Medical Billing and Coding Associate of Science Degree, 2016
Diploma- Medical Billing and Coding, 2016
Pursuing National CPC-A Certification
Pursuing American Academy of Professional Coders (AAPC) Membership
Bainbridge College
Diploma- Licensed Practical Nursing, 2010
WORK EXPERIENCE
Sunrise Community, Inc. Tallahassee, FL 2014 – Present
Direct Care
Confirm appointments with nurses for patients.
Assist with patient transfers / transport.
Electronically document patient behavior changes and tasks performed daily using Therap software.
Complete daily logs documenting patient condition and activities.
Quality Inn Tallahassee, FL 2009 – 2014
Front Desk Clerk / Housekeeping Supervisor
Greeted, registered, and assigned rooms to guests.
Posted charges, computed bill, and collect payment, balance the drawer at the end of shift.
Answer multiline phone transfer call to appropriate area, or took message as needed.
Handle guest complaints
Trained and supervise housekeepers to make sure the rooms were cleaned properly.
Established and maintained clean and hygienic environments by performing light cleaning duties.
Helping Hand Foundation Havana, FL 2010 – 2011
Caregiver
Prepared meals, administered medication, and completed light housekeeping.
Provided assistance with activities of daily living.
Ensured residents and families received highest quality of service in a caring and compassionate atmosphere.
Private Sitter Tallahassee, FL
2010-2010
Caregiver
Assist with ADLs.
Help with ambulatory and using the bathroom.
Assist with grooming, hygiene, and personal appearance
Went to Doctor Appointments with client
Light housekeeping and laundry
Ran errands
Healthcare Service Group Tallahassee, FL 2006 – 2008
Laundry Aide
Sorted, washed, dried, and folded linen for residents.
Operated commercial equipment by following and maintaining procedures regarding decontamination.
Contact this candidate