HAZEL DELOACH
Clermont, FL
**********@*****.***
PROFILE
Well-seasoned customer service professional who takes great pride in my work and in the company I am representing. Previous employers will describe me as responsible, efficient, hardworking, coachable, punctual and a flexible team-player. I am familiar and comfortable working independently immediately after training. RELEVANT WORK EXPERIENCE
Cashier, P ublix, Orlando, FL 2015 – Present
Maintained constant attention to detail with each transaction while following standard work procedure
Provided the premier customer service which Publix customers are accustomed to
Assisted in other duties as assigned to aid in store operations Retail Merchandiser Team Leader, Disney World, Orlando, FL 1999 – 2015
Oversaw all aspects of product merchandising to showcase the best possible outlook for sales
Mediated customer complaints and resolved any issues by following company policy for customer relations
Ensured efficient merchandise order delivery and maintained inventory appropriately
Received a host of awards in recognition for service Ticket Sales, Disney World, Orlando, FL 1989-1999
Balanced cash receipts and unsold tickets to ensure accuracy and security
Provided guests with superior customer service by engaging and connecting with guests
Handled high volume transactions in a fast-paced environment with ease and accuracy
Assisted in the creation and implementation of sales strategies Cashier, P ublix, Orlando, FL 2009-2011
Maintained constant attention to detail with each transaction while following standard work procedure
Provided the premier customer service which Publix customers are accustomed to
Assisted in other duties as assigned to aid in store operations EDUCATION
RIDGE VOCATIONAL TECH, Winter Haven, FL 1984-1985 Certificate in Culinary Arts
WINTER HAVEN HIGH SCHOOL, Winter Haven, FL 1980-1984 Diploma