Quality Control Medical

CRAIG SHULER

**** ******* ***** ***** *********, Smyrna, GA 30082 H: 770 -434-7867 C: 404-***-**** ****@***.***

PROFESSIONAL SUMMARY

I have worked in the clinical laboratory field and in Clinical IT support for 10 + years. What I have to offer is a wealth

of years of clinical experience and IT experience used with multiple IT coworkers, software, and medical instrument

vendors. My skill set includes training installation, and troubleshooting, working to find solutions, multiple mechanical skills that required fixing various laboratory equipment.

SKILLS

•MT (ASCP) board certified – 189880 (current member)

•Advanced problem solving skills (using Cerner Millennium)

•A team player that drives for results/solutions on assignments and projects.

•Data management (using Cerner Millennium)

•Troubleshooting and debugging Cerner’s window’s front end applications and the Unix (AIX) Application.

•Enjoy troubleshooting and resolving issues. Certain issues involved working with the software vendors for problem resolutions.

•Utilize the lessons learned to address any potential issues in the future.

•Certain issues involved working with the software vendor for problem resolution.

•Process includes building, testing in a non-production environment, developing an implementation plan, documenting the procedures according SOX requirements, then promoting the changes into production.

•In addition, developed quality control, written requirements, then promoting the changes.

Wrote several programs (rules) to increase the proficiency of production according to laboratory workflow. In regards to UNIX training, I installed multiple medical device interfaces, and developed queries for reports and updated statements to resolve troubleshooting issues to improve Cerner millennium functionality and performance.

WORK HISTORY

Kaiser Permanente Atlanta GA 10/1996 to 11/2016

Clinical Programming Analyst, 10/2003 to 11/2016

Supported the laboratory information system for Kaiser Permanente information technology. This assignment

involved supporting the Cerner Millennium windows front end applications to maintain laboratory information

support for end users who use the software to report results to the appropriate parties and utilized the Unix(AIX)

back end for querying, installing instrument interfaces, report development, and resolving system conflicts that

may impact patient results.

Some of my skills include the following:

•Strengthened developmental methodologies by introducing a code quality document.

• Built, tested and deployed scalable, highly available and modular software products.

•Wrote and implemented scripts to enhance user experience and integrated scripts with the CMS.

• Modified existing software to correct errors, adapt to new hardware and improve performance.

•Worked closely with clients to establish problem specifications and system designs.

•Performed regression and system-level testing to verify software quality and function before it was released.

•Monitored and updated back-end data by inter-communicating between Cerner Millennium and Unix/AIX.

•Evaluated potential software products based on new and existing system development and migration

requirements.

Medical Technologist, 10/1996 to 10/2003

Kaiser Permanente - Cumberland Facility

•Analyzed patient specimens in chemistry, serology, immunology, hematology, and urinalysis.

•This also involved performing quality control, calibration and receiving additional training as a primary operator of various lab instrumentation.

EDUCATION

Bachelor of Science: Biology

University of South Carolina @ Aiken - Aiken, South Carolina

Bachelor of Science: Medical Technology

Medical College of Georgia - Augusta, Georgia

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