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Sales Customer Service

Location:
Pickering, ON, Canada
Posted:
July 14, 2017

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Resume:

ANDREW LOWERY

****************@*****.*** 519-***-****

An ethical and goal oriented Field Sales Associate with an economical and financial background is driven to maximize the Growth Game Plan of a territory by increasing customer base, market shares and sales while developing and maintaining business relations with customers to retain their loyalty to your company. Will produce exemplary sales results after conducting thorough market and client needs analysis to introduce new products or services. With dedicated professionalism will build positive long-term customer relations by demonstrating honest open communications through integrity, respect and consistent follow-up to manage sales territory successfully and increase company’s revenues.

CORE COMPETENCIES

New Business Development

Cold Call & Prospecting

Sales Growth Objectives

Customer Needs Analysis

Customer Relationship & Retention

Solution Selling & Presentations

Contracts & Negotiations

Statistical Reports

Revenue Generation

Customer Service

Marketing Strategies

Business Hierarchy

Customer Acquisition Strategies

ACCOMPLISHMENTS

Developed sales leads by communicating to individuals in business hierarchy over a 4- month period to introduce new computer technology to National Softball and Baseball organization that will involve 134 directors using new software program with new contract at $850,000.00 over a three-year term

Recognized as top sales performer consistently in companies by securing $1.5 million dollars in gross business revenue over one year

Secured successful partnership with Nordic Cup to generate $70,000 dollars gross revenue annually

Revived and executed General Service Agreement (GSA) contract with United States Veterans Affairs by meeting with several government purchasing agents and developed relations to receive requests for quotes on design of government wheelchair ramp bids resulted in winning the contract to yield $12,000 to $15,000 per month

Andrew Lowery Page 2

CAREER HIGHLIGHTS

Established, maintained and fostered business client relationship during 4-month sales cycle resulting in achieving large volume sales contracts

Researched, organized, tailored and conducted online webinars to present new technology and usage to new and existing customers to use the components of the software including: communication with all participants, online registration forms, scheduling and scoring each phrase of tournament, booking sufficient hotel rooms and synchronizing application to be accessible on mobile devices

Researched target markets by performing economic analysis, with awareness of causations of market fluctuations to recommend financial forecasts to introduce statistical developmental and marketing plan when introducing new products

Demonstrated effective communication, leadership and problem-solving skills during the sales presentation, sales cycle and negotiation of proposed contract while working under pressure in meeting deadlines

Conducted 30 – 60 cold calls per day to present new software package to tournament directors. Board of Directors, and Tournament owner while maintaining respect, confidentiality and persistence

Presented new technology at trade fairs for purchasing agents and retail venues while building perspective clientele and expanding network of contacts as well as doing onsite personal demonstrations

Negotiated the payout, terms, and proposed offer in buyer’s agreement to be written in formal contract with legal department to be signed by company’s president and customer

Worked directly with the president to analyze market trends and leverage current partner success to strategically gain new partnership that increased user data base of our software as well as grow the emerging company

WORK HISTORY

Business Developer RoomRoster, London ON 2016 - 2017

Business Developer ThruFlow/ORamp, Wallaceburg, ON 2015 - 2016

Financial Advisor Edward Jones, Sarnia ON 2014 - 2015

PROFESSIONAL TRAINING & EDUCATION

Specialized Sales Training Sandler Institute, London ON 2016

HROC Certified Advisor Canadian Security Courses, CSI/IFSE 2014

Bachelor of Economics St. Francis University, Antigonish NS 2013



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