Project Management Technical Writer

OBJECTIVE

Obtain a challenging leadership position applying creative problem solving, technical communication, project management and learning development skills with a progressive company to achieve optimum utilization of its resources and maximum profits.

EDUCATION

Purdue University (School of Science) – Indianapolis, IN August 2015

Bachelor of Science in Applied Mathematics (Actuarial Science)

oMinor in Business, Economics, and Environmental Affairs

Certificate in Technical Communication and Leadership (Business communication, Technical writing, User experience, Adult learning)

WORK EXPERIENCE

Denso Wireless Systems America – Vista, CA Oct 2015 – Present

Lead Technical Writer/ Process Analyst

Write, edit, track, and update Standard Operating Procedures (SOP) and Job Instructions (JI) according to GMP standards, while partnering with software, electrical, and test engineering Subject Matter Experts (SME)

Responsible for preparation and maintenance of the requirements, specifications and test data documents for the Book of Evidence using Confluence

Collaborate with SMEs to research and collect the information regarding requirements, specifications, and business processes for future projects

Wrote a Spec. for the production analytical tool, that is successfully implemented and currently used by test and production engineers

Created a mockup using Balsamiq and wrote a Spec. for an online problem reporting system used by associates on the production floor

Illumina – San Diego, CA July 2015 – Oct 2015

Product Development Technical Writer / Documentation Analyst

Designed and developed the best practices and training materials to educate company’s engineering workforce while improving organization performance during the CTI (Clinical Transformation Initiative) according to FDA regulations

Elicited and wrote software requirements and specifications for Rx and Dx medical devices and tracked changes using Jama and Jira

Partnered with different departments to evaluate and measure documentation solutions to increase learning and communication effectiveness

Developed, approved, and maintained software, engineering, and project management documentation suing SAP system

Crosswise Consulting Oct 2014 – Oct 2015

Technical Writer / Editor

Responsible for content accuracy and transfer from Word / PDF / InDesign formats to MindTouch software

Collaborated with Subject Matter Experts (SMEs) to capture necessary information in order to write clear and concise user manuals and technical documentation for industrial and start-up companies

Used WordPress to applied Search Engine Optimization (SEO) techniques to write Sherish iPhone App user guides and marketing articles

Evaluated and conducted technical and functional research and analysis of product software and hardware documentation

Coordinated and participated in Beta testing of an unreleased version of a photo sharing App using TestFlight; Documented and reported bugs using Jira

IUPUI (School of Engineering and Technology) – Indianapolis, IN March 2014 – May 2015

STEM Intern / TA / Instructional Designer

Proofread and edited courses in Technical Communication using learning management systems (LMS) such as Oncourse and Canvas

Developed and designed course structure and content in Canvas for technical communication and report writing courses in Business, Healthcare, Engineering, and Computer Science; Created and maintained courses web pages using HTML and CSS

Worked on the curriculum enhancement for a Visual Technical Communication course for Graduate students using adult learning methodology

Designed and developed assessment worksheets using Google Forms for students’ progress assessment and implemented the form into Canvas courseframe

Designed and developed the Technical Communication Program Style Guide for course development on the Canvas platform

Developed and performed Canvas usage training for students, faculty, and administration stuff

SKILLS/QUALIFICATIONS

Project Management skills: communicate well with co-workers, management, and customers; analyze, plan, and monitor projects, ensuring timely efficient task completion; proofread/edit work of others in objective manner

Excellent Written Documentation skills: Proposals, Memorandums, Manuals, User Guides, Style Guides, SOPs, JIs

Computer / Technical skills: Basic programming in Python; Microsoft Office: Word, Excel, PowerPoint, Outlook, Office 365, Visio; Adobe: Acrobat Pro, Illustrator, InDesign, Captivate, FrameMaker; Apple (iOS): OmniGraffle, TestFlight; Layout & Tracking: WordPress, MindTouch, JIRA, Confluence, SAP

Style Guide: Yahoo, APA, and MLA Style Guides, Chicago Manual of Style, IEEE standards

Languages: English, Russian, Italian(beginner), German(beginner)

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