Customer Service Representative

SUMMARY

Dedicated Customer Service Representative motivated to maintain customer satisfaction and

contribute to company success. Proven ability to establish rapport with clients and create driven experiences. Reliable and driven, with strong rapport and prioritization abilities. SKILLS

Excelled in Customer Service

Equipment Maintenance

Advanced & Proficient in Microsoft

Programs

Fast & Efficient Learner

Warehouse Safety & Awareness

85 WPM Typing Speed

EXPERIENCE

Hospital Service Representative

Richmond, Virginia

Universal Hospital Services/ May 2017

- Clean Patient Equipment

- Process Equipment

- Patient Rounds & Data Entry

- Equipment Inventory & Filling

- Cooperate with District to Maintain a Strong Flow of Equipment and Patient Services

- Provide Customer Orders & Files

- Data Entry of Equipment through InCare & Workday Systems Package Handler

Richmond, Virginia

UPS/ Oct 2016 to May 2017

- Small Sort

- Handle Packages up to 20 Pounds

- Unloading Trucks & Being in a Warehouse Facility

- Sort & Verify Packages

Sales Associate

Richmond, VA

JCPenney/ Apr 2016 to Nov 2017

- Cashier

- Maintain Fitting Rooms

- Assist Customers on Sales Floor

- Order and Assist Online Orders & Verification

Associate

Richmond, VA

McDonalds/ Apr 2014 to Apr 2016

- Cashier & Money Orders

- Utilize Customer Service Skills Regularly

- Clean and Dispose Soiled Utilities

G .

Tony Gantt

804-***-****

***********@*****.***

3952 Morton Drive

Richmond, VA, 23223

EDUCATION AND TRAINING

High School Diploma: Primary Schooling

Highland Springs High School 2016

Highland Springs, Virginia, United States

- JROTC 9th-10th Grade Year

- Go For the Goal: College Readiness Program Leader. 9th-12th Grade Associate of Science: Biological Science

J Sargeant Reynolds 2018

Richmond, Virginia, United States

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