Customer Service High School
Resume:
Tomeka Hobbs
Decatur, GA ****4
***********@*****.***
Objective: An interesting position with a growing company in Customer Service.
Experience:
Academy of Scholars Decatur, GA
Food Service Assistant 08/2016 to 04/2017
●responsible for the preparation and service of food products
●responsible for making sure foods are sufficient and available for service in a timely manner
●making sure the food temperature is appropriate for serving
●ensuring proper sanitation and disposal, and ordering food products
●cleans the food preparation area and maintains a safe environment for preparing and cooking the food items
●responsible for properly store fresh, frozen and leftover food items
Airport Terminal Service Atlanta, GA
Passenger Service Agent 02/2016 to 08/2016
●Check passengers in using a computer based system,.
●Issue boarding cards and create baggage labels.
●Create reservations and sell tickets.
●Assist with passengers with special needs.
●Assist and manage customer conflicts and travel concerns in a courteous, professional, and efficient manner
●Assist with passenger loading on departure flights
●Assist with jet bridge for aircraft arrivals
Sprouts Farmers Market Lawrenceville, GA
Grocery Clerk 06/2014 to 02/2016
Offered customers carry out service at the completion of transactions.
Received payment by cash, check, credit cards, vouchers, and automatic debits.
Itemized and totaled customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases.
Stocked shelves, racks, cases, bins, and tables with new and transferred merchandise.
Answered customers' questions about merchandise and advised customers on merchandise selection.
Received, opened, unpacked, and issued sales floor merchandise.
Took inventory and examined merchandise to identify items to be reordered and replenished
Sam's Club Atlanta, GA
Cashier 05/2008 to 05/2014
●Received payment by cash, check, credit cards, vouchers, and automatic debits.
●Resolved customer complaints.
●Maintained clean and orderly checkout areas.
●Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
●Answered customers' questions, and provided information on procedures and policies.
●Greeted customers entering establishments.
Babies R US Lithonia, GA
Accounting Clerk 03/2006 to 05/2008
●Compiled and sorted documents, such as invoices and checks, substantiating business transactions.
●Typed vouchers, invoices, checks, account statements, reports and other records, using typewriter or computer.
●Verified details of business transactions, such as funds received and disbursed, and totaled accounts, using calculator and computer.
●Computed and recorded charges, refunds, cost of lost or damaged goods, freight charges and rentals.
Best Western Hotel Greenville, MS
Night Auditor 06/2004 to 01/2006
●Verified and balanced entries and records of financial transactions reported by various hotel departments during the day, using adding, bookkeeping and calculating machines.
●Greeted, registered and assigned rooms to night guests.
●Kept records of room availability and guests' accounts.
●Issued room key and escorted instructions to night bellhop.
●Transmitted telephone messages, using telephone switchboard.
●Computed bills, collected payments and made changes for guests.
●Posted charges, such as room, food, liquor and telephone to ledger.
Education: T.L. Weston High School Greenville, MS
High School Diploma 1999
References: Available upon request
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