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Customer Service Data Entry

Location:
Las Vegas, NV
Posted:
September 13, 2017

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Resume:

Keesha-Ann Braham-Parkinson

**** ******* ******* *****● Las Vegas, Nevada 89131 ● Phone: (347) 628 – 9773 ● Email: ac19zz@r.postjobfree.com

Summary of Qualification

More than a Decade of Experience in Office Management Consistently Recognized for Skill, Initiative and Timely Task Completion, Ability to implement Effective Marketing Strategies and Master Customer Relations.

Education:

Bronx Community College of the City University of New York – Bronx, New York

Associates in Applied Science Medical Office Assistant

Work Experience:

Institute of Applied Human Dynamics, Inc. – Bronx, New York 2015 – 2017

Supervisor / Mental Hygiene

Maintain confidentiality of records relating to clients' treatment

Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships

Direct Buy – Elmsford, New York 2013 – 2014

Call Center Representative (Seasonal)

Executed recruiting ideas to get qualified customers to seek Direct Buy services

Contacted leads by phone based on generated advertisement

Self – Employed – Rye, New York 2005 – 2013

Nanny

Cared for twins, arrange play dates and activities, assist in homework and tutoring

Managed a household, including other staff members, ensuring that their duties are performed in an efficient and timely manor

The Public Service of Jamaica – Kingston, Jamaica 2002 – 2004

Data Entry Clerk

Kept fleet data of parts, expenses, accidents, and repairs

Kept a log of when vehicles enter and exit the property

Advertising and Marketing – Kingston, Jamaica 2000 – 2002

Receptionist

Recognized for ability to identify new talent for promotional/advertising purposes

Managed all data entry, filing system, phone logs, mailing logs and controlled an excellent atmosphere

Lees Fifth Avenue – Kingston, Jamaica 1997 – 2002

Sales Associate/Window and Mannequin Design

Promoted from sales associate to design associate based on skill and job performance

Knowledge of excellent customer service with extensive window display

KB Hireage – Kingston, Jamaica 1997 – 2005

Chief Executive Officer (CEO)

Responsible for starting and growing reputable event planning company /or major city and all of its outer regions

Events provided entertainment, seating, food and music for up to 500 people

Key Strengths & Skills:

Office Management:

Created and implemented departmental policies and procedures and service standards

Conducted employee training on selling strategies

Conducted quality assurance checks by running reports, entering data and identifying discrepancies

Event Planning/Catering:

Implemented a variety of marketing strategies that resulted in a 50% increase within the first three years of business

Ensured that customer’s vision is carried out in the design and the execution of the event

Promoted fundraising events for nonprofit organization’s by soliciting financial and in-kind donations

Professional References Will Be Available Upon Request



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