Jessica Sublett

***** **** ***** **

Houston, TX 77044

Phone 832-***-****

E-mail ac19yw@r.postjobfree.com

Objective:

To achieve a professional position with a motivated, innovative company that will allow me to utilize my education and experience to assure efficient operation of the company.

Education:

Grand Canyon University Jan 2008 – Sept 2010

Bachelor of Art in English Literature

Charles H. Milby Senior High School Graduated - June 2001

Employment History:

Providence Hospital/1960 Family Practice 07/2016-Current

ENT office Manager

DME office Coordinator

Employment Skills:

Started DME CPAP program for the Practice

Managed the ENT schedule

Checked in/out patients

Booked Surgeries

Assisted Doctor in the room

Completed all verifications, pre certs and auths as needed for surgery and CPAPs

Sleep Lab Coordinator

Managed 5 bed sleep lab starting April 2017 when they got the hospital lab open. I handled all verification's, pre certs and tech schedule on a daily basis. I increased the numbers from 40-50 pt. a month to 65-80.I have increased the lab revenue from breaking even to a profit in two months turn around. Compared patient benefits to determine if it would be profitable to take out of network verses in network.

Texas Allergy Testing Service, LLC 09/2010- 06/2016

Office Manager

Employment Skills:

Incoming and outgoing mail

Account payable

Ordering of all office supplies

Gastroenterology surgery scheduling

Coordinate schedule for staff and Doctors office

Overseen daily work of 6+ employees

Consulting and contracting

Verifications, pre-certs and appeals for in and out of network billing

Overseeing staff of a 5 bed sleep facility

3rd party negations for out of network contacts

Billing, collecting and appeals

US Imaging Inc., Houston, TX 06/2008 – 04/01/2010

Managed care Assistant

Positions Held within the company:

1.Account Analyst

2.Medical Biller & Coder

3.Managed Care Assistant

Employment Skills:

Medical Billing, appeals and payment posting

Accounts Auditing

Follow up on payments

Contract Negotiations

Handling Business Meetings

Consulting

Grifols- Biomat USA, INC., Houston, TX 03/2002 – 08/2007

Quality Supervisor

Positions Held within the company:

1.Donor Processing Technician

2.Phlebotomist

3.Plasma Processing Technician

4.Designated Trainer all areas

5.Area Lead (All)

6.Quality Supervisor of facility

Employment Skills:

Developed ability to work in a fast-paced atmosphere (85+ patients a day)

Maintained excellent customer relations

Ability to follow instructions well and make decisions with no supervision

Motivated and supervised 15+ employees on daily basis

Delegated responsibilities to employees to meet company’s expectations

Successfully completed all jobs by time requested

Assure that all center processes are being performed in accordance with all regulatory policies (FDA,OSHA, and COLA)and the company’s SOP.

Implement systems to increase the efficiency of center processes.

Perform reviews of controls, equipment maintenance records, donor records, and other center documents as required.

Worked directly with FDA, OSHA and COLA on audits held within the facility

Responsible for the overall quality of the product being produced and shipped out of the facility on a daily and weekly basis.

Responsible for input of donor information, donor registration, and pre-donation screening, phlebotomy of donor and processing of donation.

Responsible in training of new hires, completion of performance evaluations, and retraining as required.

Responsible for organization of personal training files and facilities daily, weekly and monthly files and audits.

Professional Skills:

Experience in handling confidential paperwork

Microsoft Office Suite

Customer Service Skills

Management Skills

Contacts with 3rd party negotiation reps for out of network contracts

Software:

Medisoft

Medinformatix

Centricity

All Scripts

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