KEVIN K. COLLINS

*** **** ****** *****

Portsmouth, VA 23707757-***-****

ac19r5@r.postjobfree.com

CAREER SUMMARY

An Accomplished Computer Logistics Coordinator Specialist and Information Technology Specialist with the abilities of managing a wide range of functions within a fast paced structure consistently meeting and exceeding company standards and goals. Have knowledge of S1000 Data base, ATIS System, expericence with Citrix, Unix and IBM user login setups. Possess excellent interpersonal skills

PROFESSIONAL

ills, attention to detail and initiative; seeking to obtain full time employment with a reputable company where initiative, integrity and commitment to excellence is an important criteria.

Ricoh Americas Corp. (Support for Anthem Amerigroup)

Senior On-Site Services Specialist 1- May 2016 - Present

. Runs high volume copy machines and performs binding and finishing work.

Operate high volume scanner,Operate image handling software

Operate MS Office and Email systems

Ensures convenience copiers are working properly, checking for quality inspections. Clears paper jams and informs technicians of specific problems.

Calculates charges for jobs performed and maintains some billing logs.

Responds to and coordinates all service calls required by customer.

Maintains daily meter and service logs.

Answers customer questions regarding status or feasibility of job requests.

0perate and troubleshoot Ricoh 5000 MP Printer, Kodak HD 150, Hunkeler WB6 roller, cutter,Paper shredder, Horizon Saddle Sticther.

First Data Plastics (Credit Cards), Chesapeake, VA

Printer Operator Jan 2015- Nov 2015

Check size, paint, inks, stains, and solvents according to types of material being printed and work order specifications. Correct misprinted materials, using materials such as ink eradicators or solvents. Examine job orders to determine details such as quantities to be printed, production times, stock specifications, colors, and color sequences for all ordered credit cards. Adhere to polices, privacy and company securities for protection of customer audit procedures as directed. Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects. Input instructions in order to program automated machinery, using a computer keyboard. Load, position, and adjust unprinted materials on holding fixtures or in equipment loading and feeding mechanisms.

Pomeroy IT Solutions, Avis Budget,Virginia Beach Va. Jan 2015 - April 2015

Lead Tape/Print Comp Operator

Classifies, catalogs, and maintains library of computer tapes. Classifies reels and cartridges of magnetic computer tape according to content, purpose, principal user, date generated, or other criteria. Assigns identification number, following standard system. Prepares catalog of tapes, classified by using logbook and computer. Stores tapes according to classification and identification number. Issues tapes and maintains charge-out records. Inspects returned tapes and notifies supervisor when tapes are worn or damaged. Removes obsolete tapes from library, following data retention requirements. May send tapes to vendor for cleaning and to off-site location for secure storage. May maintain files of program developmental records and operating instructions. May perform tasks such as loading and removing paper and printouts and reels of tape.

TIMES DISPATCH SERVICES INC, Chesapeake, VA

DISPATCH/TIME COORDINATOR April 2013 – December 2013

Ensured drivers meet timely pickup and delivery of containers and commodities at various ports both

local and international. Maintained constant communication with port personnel. Input employee pay data daily.

NEXCOM, Va. Beach, VA

UNIX PRINT ADMINISTRATOR, MAY 2003 – May 2012

Designed and implemented Print Architecture for enterprise-wide printing, including enterprise print, consumer/desktop print, labeling and bar coding.

Coordinated installation and administration of spool management tools.

Designed and configured print servers including NT, Novell and UNIX, which includes Retek and Sim applications for Point of Sale. Worked closely with UNIX Administrator on UNIX print services to ensure efficient and accurate configurations. Have knowledge of S1000 Data base, ATIS System, expericence with Citrix, Unix and IBM user login setups. Provided technical assistance on print architecture design, implementation and administration of print servers and printers.

Demonstrated an in-depth knowledge of various printer models and functionality. Provided and/or coordinated Level 2 support for all printing related issues with appropriate Code I functional support users. Kept Enterprise Systems Manager apprised of all print administration issues.

Ensured/implemented the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). Have hands on in-service training for setup and deployment of Fugitsu cash registers.

NEXCOM, Va. Beach, VA

Computer Logistics Coordinator NF4 1999 – 2003

Served as a Lead Computer Specialist with responsibility for performing logistics planning coordination functions. Monitors and reviews the planning process performance, Coordinates the receipt\shipment and inventory control for high volume system deployment activities and fiscal year inventory.

Perform development and implementation of logistic support for deployment activities.

Developed and oversaw the maintenance of database listings for remote Conducted Policy Analysis and Functional System Analysis for specific improvements. Supported functional with timely retrieval of equipment from off-site storage and mailing of equipment in support of regional technician. Located and Identified Information Systems Prototypes for appropriate usagesite inventories and site charge-outs. .

Used FoxPro database and IS Management database to maintain inventory database and IT Fixed assets and expense items. Planned and facilitate status of projects and meetings with distribution personnel. .

Analyzed, planed, and adjusted work operations of subordinate. Developed project estimates for assigned travel projects.

Coordinated and planed travel and shipping cost of equipment by logistic measures. Possed strong Team aptitude and provided guidance to other team members.

USAA, Norfolk, VA

Computer Support Technician 1993 - 1997

Used MMS and Paradox Databases to performed multiple UNIX installations and maintain quality control of various types of software applications and ADP equipment.

Assisted with LAN installation and maintenance with emphasis on a voice and data applications.

Downloaded and staged applications and installed and de-installed voice coded equipment.

Gained Windows NT and helpdesk experience. Provided first contact customer support, determined nature and urgency of problem, provided solution or dispatched help.

Provided Level 1 and Level 2 technical support within knowledge areas to information system users worldwide. Identified and corrected problems involving enterprise systems, electronic messaging, office automation, data communication LAN, POS, etc. Documented support calls with Help Desk tools. Provided weekly and monthly productivity reports. Coordinated support activities with other technical support groups within Information System. Resolved problem escalation procedures and notified Lead/Supervisor of outstanding issues. While in this position I also performed Development Testing on applications and performed Functional and hands on Integration Testing on scripts.

USAA, Norfolk, VA

Printer Operator 1993 - 1994

Operated and ensured quality control of various printers including print spooling structures,

Troy check printer 4240, Siemen 2030 printer, IBM's 3935 and 3816.

Ensured print products were delivered in time to meet schedules and objectives. Implemented Print Architecture for different codes -wide printing, labeling and bar coding.

Coordinated installation and administration of spool management tools.

Configured print servers including NT, Novell and UNIX.

Ensured efficient and accurate configurations. Provided technical assistance on print architecture.

Demonstrated an in-depth knowledge of various printer models and functionality

Kept Management aware of all print administration issues.

Used spool management tools, various printer models and functionality, especially HP and Monarch to accomplish tasks. Experience in printing large volume of print materials

USAA, San Antonio, TX

Output Specialist 1988 - 1993

Operated impact/laser printer devices including the IBM 3500 and the Xerox Burster.

Performed functions of microfiche printing devices. Maintained integrity of sensitive printed materials and ensured output was processed in a timely, professional, and accurate manner.

Express Medical Supplies, San Antonio, TX

Co-Owned Medical Supply Co., 1989-1990

Wrote proposals and contracts for Medical Supply/Equipment for

standard sales to Vendors throughout San Antonio Tx.

Sentara Health Systems Virginia Beach, VA

Material Management Dept 1978-1988

Ordered medical supply equipment when replenishment work needed for all Hospital wards.

Ensured Pharmacy Meds were Secured and delivered by signed personnel

Updated Database for all incoming materials and kept in contact with Administrative management

EDUCATION

Granby High School, Norfolk State University, Incarnate Word College, Palo Alto College San Antonio, TX

References Available Upon Request

ac19r5@r.postjobfree.com

CAREER SUMMARY

An Accomplished Computer Logistics Specialist and Information Technology Specialist with the abilities of managing a wide range of functions within a fast paced structure consistently meeting and exceeding company standards and goals. Possess excellent interpersonal skills, attention to detail and initiative; seeking to obtain full time employment with a reputable company where initiative, integrity and commitment to excellence is an important criteria.

PROFESSIONAL

First Data Plastics (Credit Cards), Chesapeake, VA

Printer Operator Jan 2015- Present.

Check size, paint, inks, stains, and solvents according to types of material being printed and work order specifications. Correct misprinted materials, using materials such as ink eradicators or solvents. Examine job orders to determine details such as quantities to be printed, production times, stock specifications, colors, and color sequences for all ordered credit cards. Adhere to polices, privacy and company securities for protection of customer audit procedures as directed. Inspect and examine printed products for print clarity, color accuracy, conformance to specifications, and external defects. Input instructions in order to program automated machinery, using a computer keyboard. Load, position, and adjust unprinted materials on holding fixtures or in equipment loading and feeding mechanisms.

Pomeroy IT Solutions, Virginia Beach Va. Jan 2015 - April 2015

Lead Tape/Print Comp Operator

Classifies, catalogs, and maintains library of computer tapes. Classifies reels and cartridges of magnetic computer tape according to content, purpose, principal user, date generated, or other criteria. Assigns identification number, following standard system. Prepares catalog of tapes, classified by using logbook and computer. Stores tapes according to classification and identification number. Issues tapes and maintains charge-out records. Inspects returned tapes and notifies supervisor when tapes are worn or damaged. Removes obsolete tapes from library, following data retention requirements. May send tapes to vendor for cleaning and to off-site location for secure storage. May maintain files of program developmental records and operating instructions. May perform tasks such as loading and removing paper and printouts and reels of tape.

TIMES DISPATCH SERVICES INC, Chesapeake, VA

DISPATCH/TIME COORDINATOR April 2013 – December 2013

Ensured drivers meet timely pickup and delivery of containers and commodities at various ports both

local and international. Maintained constant communication with port personnel. Input employee pay data daily.

NEXCOM, Va. Beach, VA

UNIX PRINT ADMINISTRATOR, MAY 2003 – May 2012

Designed and implemented Print Architecture for enterprise-wide printing, including enterprise print, consumer/desktop print, labeling and bar coding.

Coordinated installation and administration of spool management tools.

Designed and configured print servers including NT, Novell and UNIX, which includes Retek and Sim applications for Point of Sale. Worked closely with UNIX Administrator on UNIX print services to ensure efficient and accurate configurations. Provided technical assistance on print architecture design, implementation and administration of print servers and printers.

Demonstrated an in-depth knowledge of various printer models and functionality. Provided and/or coordinated Level 2 support for all printing related issues with appropriate Code I functional support users. Kept Enterprise Systems Manager apprised of all print administration issues.

Ensured/implemented the rigorous application of Information Security/Information Assurance policies, principles, and practices in the delivery of Systems, Applications and/or Services (Hardware & Software). Have hands on in-service training for setup and deployment of Fugitsu cash registers.

NEXCOM, Va. Beach, VA

Computer Logistics Coordinator NF4 1999 – 2003

Served as a Lead Computer Specialist with responsibility for performing logistics planning coordination functions. Monitors and reviews the planning process performance, Coordinates the receipt\shipment and inventory control for high volume system deployment activities and fiscal year inventory.

Perform development and implementation of logistic support for deployment activities.

Developed and oversaw the maintenance of database listings for remote Conducted Policy Analysis and Functional System Analysis for specific improvements. Supported functional with timely retrieval of equipment from off-site storage and mailing of equipment in support of regional technician. Located and Identified Information Systems Prototypes for appropriate usagesite inventories and site charge-outs. .

Used FoxPro database and IS Management database to maintain inventory database and IT Fixed assets and expense items. Planned and facilitate status of projects and meetings with distribution personnel. .

Analyzed, planed, and adjusted work operations of subordinate. Developed project estimates for assigned travel projects.

Coordinated and planed travel and shipping cost of equipment by logistic measures. Possed strong Team aptitude and provided guidance to other team members.

USAA, Norfolk, VA

Computer Support Technician 1993 - 1997

Used MMS and Paradox Databases to performed multiple UNIX installations and maintain quality control of various types of software applications and ADP equipment.

Assisted with LAN installation and maintenance with emphasis on a voice and data applications.

Downloaded and staged applications and installed and de-installed voice coded equipment.

Gained Windows NT and helpdesk experience. Provided first contact customer support, determined nature and urgency of problem, provided solution or dispatched help.

Provided Level 1 and Level 2 technical support within knowledge areas to information system users worldwide. Identified and corrected problems involving enterprise systems, electronic messaging, office automation, data communication LAN, POS, etc. Documented support calls with Help Desk tools. Provided weekly and monthly productivity reports. Coordinated support activities with other technical support groups within Information System. Resolved problem escalation procedures and notified Lead/Supervisor of outstanding issues. While in this position I also performed Development Testing on applications and performed Functional and hands on Integration Testing on scripts

USAA, Norfolk, VA

Printer Operator 1993 - 1994

Operated and ensured quality control of various printers including print spooling structures,

Troy check printer 4240, Siemen 2030 printer, IBM's 3935 and 3816.

Ensured print products were delivered in time to meet schedules and objectives. Implemented Print Architecture for different codes -wide printing, labeling and bar coding.

Coordinated installation and administration of spool management tools.

Configured print servers including NT, Novell and UNIX.

Ensured efficient and accurate configurations. Provided technical assistance on print architecture.

Demonstrated an in-depth knowledge of various printer models and functionality

Kept Management aware of all print administration issues.

Used spool management tools, various printer models and functionality, especially HP and Monarch to accomplish tasks. Experience in printing large volume of print materials

USAA, San Antonio, TX

Output Specialist 1988 - 1993

Operated impact/laser printer devices including the IBM 3500 and the Xerox Burster.

Performed functions of microfiche printing devices. Maintained integrity of sensitive printed materials and ensured output was processed in a timely, professional, and accurate manner.

Express Medical Supplies, San Antonio, TX

Co-Owned Medical Supply Co., 1989-1990

Wrote proposals and contracts for Medical Supply/Equipment for

standard sales to Vendors throughout San Antonio Tx.

Sentara Health Systems Virginia Beach, VA

Material Management Dept 1978-1988

Ordered medical supply equipment when replenishment work needed for all Hospital wards.

Ensured Pharmacy Meds were Secured and delivered by signed personnel

Updated Database for all incoming materials and kept in contact with Administrative management

EDUCATION

Granby High School, Norfolk State University, Incarnate Word College, Palo Alto College San Antonio, TX

References Available Upon Request

Contact this candidate