Customer Service

Evelyn Ortiz

Prescott Valley, AZ *****

ac19he@r.postjobfree.com - 562-***-****

Seeking a position in which my computer knowledge, and organizational

abilities can be fully utilize as well as obtain new ones.

Willing to relocate: Anywhere

Authorized to work in the US for any employer.

WORK EXPERIENCE

Customer Service Manager

ALCO PRINTING & PACKAGING - Buena Park, CA-March 2015 to February 2017

BUENA PARK CA

MARCH 2015 - FEB 2017

• Quote customer depending on quantity and material.

• Issue purchase orders for raw material.

• Schedule custom label orders according to lead time

requirements.

• Purchase Janitorial and Office supplies.

• Implement and manage cost reduction and profit improvements.

• Invoice completed orders and follow up on past due accounts.

Assistant

RANTEC LLC - Los Alamitos, CA-March 2013 to March 2014

• Requesting freight rates with different carriers.

• Creating BOL for customers.

• Invoicing accounts thru QuickBooks.

• Sending samples of raw material to customers.

• Assistant in booking hotel and flights for business trips.

EDUCATION

DIPLOMA in Medical Billing and software

AMERICAN CAREER COLLEGE - Anaheim, CA

SKILLS

CLOSING ABILITY (3 years), TIME MANAGEMENT (6 years), PERSUASION SKILLS (3 years), GOAL ORIENTED (5 years), ABILITY TO "READ" CUSTOMER (5 years), BILINGUAL (9 years)

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