Christine Farr

Atlanta, GA

704-***-**** ac19ay@r.postjobfree.com

Personal Competencies

Exceptional communicator adept at successfully interacting with diverse personalities both written and verbally; excel at thorough, precise and accurate documentation

Highly Adaptable with the ability to stay productive when demands pull in many directions; respond willingly to unforeseen and sudden requests

Quality Focused approach to target accuracy, attention to details and avoid potential errors; complete all work efficiently with an emphasis on excellence

Dynamic Learner able to quickly master new skills and collect new ideas; crave the opportunity to research and present new information

Summary of Expertise

LEGAL SUPPORT

Served as Legal Secretary at the two most prestigious law firms in Jamaica and at the Bank of America

Composed, prepared and processed correspondence, including email and faxes

Prepared and processed legal documents with courts and other agencies

Served as liaison between attorney and client and other law firms, handling all interactions with tact and confidentiality

Assisted with research and the compilation of documents for trial preparation, probate, estates, mortgages, and criminal depositions

Transcribed audio depositions and assisted with other areas of the discovery process

MORTGAGE SUPPORT

Reviewed loans package for Home Affordable Mortgage Program including hardship letter, credit policy and decision matrix to determine eligibility of homeowner for workout options in modification department (back-end)

Submitted loan package to second level underwriter for final approval of modification. Maintained high quality rating.

Provide support to conventional/front-end underwriters and loan processors by ensuring timely closing and funding of loans

Leveraged review of title insurance policy, payoffs, homeowners insurance and taxes to prepare closing package and worked closely with subordination team for subordination agreement. Ensure accurate reconciliation of final settlement statement and communicate closing expectations for funds to close with borrower(s).

Ensure timely disbursement of wire for both purchase and refinance transactions.

Complied with applicable lending laws and regulations.

Obtained ratings of meets and above for loan quality

ADMINISTRATIVE SUPPORT

Managed meeting and court calendars, made travel arrangements and helped prepare expense reports

Ensured client records and files were confidentially maintained and current. Received formal commendations for completeness of files and subsequent efficiency improvements

Screened and routed incoming calls and addressed concerns of clients

Managed inventory and assisted with bill collection and payment process

Created and maintained all office files, logs and any other information in relation to the work of the attorney

Responded to and assisted clients by answering questions, providing information and assuring appropriate follow-through and/or resolution

Created, typed, edited, and compiled documents as well as prepared and typed routine correspondence, memoranda and other legal documents

CUSTOMER SERVICE

Served as Customer Service Assistant and Flight attendant in the highly competitive airline industry

Used keen insights on behavior to prevent and diffuse potentially explosive situations by taking proactive steps

Took initiative and created exceptional customer service experiences that helped improve satisfaction levels and promoted brand loyalty

Work Experience

Flight Attendant Republic Airway 2015 – Present

Customer Service Assistance G2 Secure Staff LC 2014-2015

Loan Closer Accenture 2013 - 2014

Consumer Loan Underwriter Talent Bridge/Wells Fargo 2011 - 2013

MLO Senior Closer Bank of America 2009 - 2011

Loan Officer/Processor Windsor Capital Mortgage 2006 - 2008

Legal Secretary Bank of America/Adecco 2005

Mobile/Certified Signing Agent Self Employed 2002 - 2005

Executive Secretary Carib Engineering Corporation 1997 - 1998

Administrative Assistant UCC Ueshima Coffee Company 1996 - 1997

Legal Secretary Dunn, Cox & Orrett Attorneys-at-Law 1994 - 1996

Education

Liberty University - Currently Enrolled pursing a Bachelor of Science

Central Piedmont Community College - Associate Degree in English

Contact this candidate