Tamara Bouie

Regional Manager/Trainer - Young America Insurance

Toledo, OH

ac19a5@r.postjobfree.com - 314-***-****

WORK EXPERIENCE

Multi Store Regional Manager/Trainer

Young America Insurance - St. Louis, MO - April 2016 to Present

• Sell auto insurance to individuals on behalf of insurance company

• Develop clientele by networking to find new customers

• Underwrite policies and calculate premiums to establish payment method

• Serve as the point of contact for multi stores

• Interview, hire, and train for the metro St Louis region

• Maintains sales records and end of the day reports in Microsoft Excel daily

• Inform senior management of any discrepancies or issues with sales team goals and results

• Establishes sales objectives by creating a sales plan and quota

• Meets regional sales financial objectives, accomplishes sales and organization mission by completing related results as needed.

BDC Manager/Appointment Setter

Suntrup Ford - St. Louis, MO - February 2013 to April 2016

• Market around the St.Louis area to generate potential customers February 2013- April 2016

• Set appointments for customers to test drive vehicles

• Greet customers coming into the office for purchase

• Met monthly goal of 10 cars a month

Recruit for the company

Assist with payroll

Sales Assistant

Verizon - St. Louis, MO - January 2012 to January 2013

• Sold wireless products and services to consumers

• Collected methods of payments

• Conducted outbound lead follow-up calls to potential and existing leads

• Assisted in other tasks, duties or projects as assigned by management

• Maintained records related to sales

• Prepared sales slips and contracts

• Trained new hires on Verizon software

Sales Representative

Connexions Travel - St. Louis, MO - January 2011 to October 2012

• Assisted Citi and Chase clients with their membership benefits such as booking flights, hotels and car rentals.

• Managed 30-50 customer contacts daily

• Managed Connexions membership accounts

• Up sold membership

• Processed sales reports

• Exceeded company's monthly quota

• Answered customer inquiries via phone and e-mail Retail Helpdesk/Education Coordinator

Vatterott College - November 2009 to December 2010

• Served as main information source for all education contacts

• Maintained accurate and complete student records

• Prepare students for educational experiences for the campus

• Helped promote Vatterott College by attending marketing events

• Developed objectives and work plans

• Conduct follow up interviews to ensure students' needs have been met

• Up sold products and services

EDUCATION

Francis Howell Central High School - St. Louis, MO SKILLS

Licensed in Personal Lines • Excellent communication, customer service, business management, marketing and writing skills • Demonstrates team work ability and strong leadership skills • Extensive knowledge in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) • Proficient in AppOne, CISCO, AS400, SAP, KRONOS, POL System, CRM, QA METRICS, ADP and ICMS (Integrated Customer Management System) • Type 70 WPM less (7 years)

CERTIFICATIONS/LICENSES

Personal lines

May 2017 to 2018

Licensed in Property and Casualty

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