Hostess, Sales Associate

Dana Khamitova

Personal information:

Date of birth: December 13, 1994

Nationality: Kazakhstani

Address: Pavlodar, Kazakhstan

Phone number: +777********, whats app- +974********

E-mail: ****.************@*****.***

Skype: dana.hamitova94

Status: Single, Children: No

Education:

-2012-2015-College of Innovative University of Eurasia (KInUE).Teacher of English in elementary school.

Personal qualities:

-Team player, careerist, communicative, purposeful, initiative, friendly and polite.

Key Skills:

-Communicates well with a variety of different people at all levels

-Able to pick up new processes quickly and efficiently

-Planning and highly organizational skills.

-Advanced PC user

-Good knowledge of Micros Operational System

-Problem-solving and decision-making skills

-Hands on experience with cash register and any ordering information system, quick counter.

-Able to work as a supervisor, shift leader,

-Works quickly without supervision

Languages : Russian – Native Speaker, English- Intermediate, Kazakh- Native speaker

Work Experience:

December 2015- August 19 2017. (Present) Doha, Qatar. Katara Hospitality, Saraya Corniche Hotel, Izmir Restaurant. Hostess-Cashier

Duties:

-Welcoming guest to the hotel

-Sitting guest as per their requested tables

-Attending to any guest request

-Having the previous supervisory experience from December 2016 to August 2017 – total 9 month, shift leader, in charge for all Food and Beverage Department, (Restaurant, In Room Dining, Divan Lounge),

- Operating cash register and accepting cash, credit cards payments from customers

- Responsible for maintenance and cleanliness in the restaurant

-Advising restaurant guests about food and drinks

-Dealing with customer concerns and complains in an effective way.

-Assisting with training of new staff

June-November 2015, - Kazakhstan, Pavlodar. Batyr Mall. Retail. Sales associate

-Helping customers in purchasing the product

-Receiving and processing cash, check, and credit card payments

-Taking care of the customer’s needs while following company procedures

-Assisting customers with choices by providing them information about products

-Informing customers about any promotions or special offers

-Assisting in all store administrative tasks.

September 2014- June -2015- Kazakhstan Pavlodar.

State Secondary School 43. Teacher of English Total 10 month experience)

-Organizing and delivering classroom lectures to students.

-Evaluating a students' class work and assignments.

-Helped students understand, speak, read and write in English

-Preparing classroom and coursework materials, homework assignments, and handouts.

-Recording and maintain accurate student attendance records and grades.

-Classroom management.

-Developing English lesson plans in line with the National Curriculum.

-Maintaining discipline in the classroom.

-Creating a vibrant teaching atmosphere.

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