RESUME

G. Naresh Kumar */***-*, Kumaran Nagar,

Jagir Reddipatty,

Jagir Ammapalayam (PO),

Salem - 636 302.

CAREER OBJECTIVE:

Seeking forward for an challenging carrier which gives an opportunity for personal and organizational growth through my potential and hard work.

EDUCATIONAL QUALIFICATION:

Course

Institution

Board/University

Year of Completion

Marks %

X

Sri Ramakrishna Saradha Hr. Sec. School, Salem

State Board

March-2005

59

XII

The Little Flower Hr. Sec. School, Salem

State Board

2007

65.5

B.com

(Co-op)

Government Arts College, Salem

Periyar University

Salem

2010

72

COMPUTER PROFICIENCY:

Diploma in Computer Application (DCA)

Diploma in Computerized Financial Accounting (Tally ERP 9)

Computer Literacy Programme (CLP)

WORK EXPERIENCE:

Have One Year of Experience in CUSTOMER SUPPORT EXECUTIVE at ESS LINK TECHNOLOGY, SALEM

Have 2.8 years of Experience in First American India, Pvt. Ltd., Salem.

ROLE AND RESPONSIBILITIES:

Answer calls professionally to provide information about products and services, take or cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquires, complaints, and comments, as well as actions taken.

Process Orders, Forms and Applications.

Follow up to ensure that appropriate actions were taken on customer requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Has one years of experience in Customer Service Industry.

ROLE OF WORK:

Creating a complete Title Report on Real Properties located in Florida.

Working on creation of both updates and Full Search reports.

Well trained and Experienced in usage of Title Plant Applications such as Data Trace and Data Tree.

Well trained and Experienced in online County Recorders websites and Clerk site like Netro Online and E-Titles.

Ability to analyze the Real Property documents.

Vast knowledge in Real Property transaction types such as Refinance, Resale and Foreclosure.

Has two years of experience in Title Industry.

ORGANISING SKILLS:

Implement the business plan;

Conduct a feasibility analysis and develop a business plan;

Good communications skills

Ability to listen and active problem solving skills.

Good interpersonal skills.

Ability to handle pressure.

CAREER GROWTH:

Joined as a Trainee on April 02, 2012

After six months compulsory probation period got confirmed on October 02, 2012.

Has been promoted as Title Specialist on February 2013.

Has been promoted as an Examiner on May, 2013.

ACADEMIC ACHIEVEMENTS:

Received Best Outstanding Student Award in Extra-curricular activities for the year 2010-2011.

Secured Second Rank in Overall Semesters.

Secured College First Mark in Business Statistics subject.

PERSONAL MEMORANDUM:

Name : G. Naresh Kumar

Father Name : D. Ganesan

Date of Birth : 04-01-1989

Marital Status : Married

E - Mail Id : ac18zs@r.postjobfree.com

Residential Address : 2/164-1, Kumaran Nagar,

Jagir Reddipatty,

Jagir Ammapalayam (PO),

Salem – 636 302.

Languages Known : Tamil, English

Mobile No : +919*********

CONCLUSION:

I hereby declare that the information given above is true to the best of my knowledge.

Date: Yours Truly

Place:

(G. NARESH KUMAR)

Contact this candidate