Customer Service Sales

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

JASON BROWN

*** ****** ****, ******, ** 04401 • H: 207-***-**** • ************@*******.*** Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently. Reliable and friendly, quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Employee relations

Motivated team player

Personable

Skilled problem solver

Active listening skills

Customer-oriented

Consistently meets sales goals

Credit card transactions

Retail sales

Computer literate

Upselling techniques

Merchandising

01/2017 - 08/2017

Overnight Cashier

Circle K - Southwest Harbor, ME

Operated a cash register for cash, check and credit card transactions with accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Identified potential shoplifters and alerted management. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.

Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Educated customers about the brand to incite excitement about the company's mission and values. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. 04/2016 - 09/2016

Construction Labor

Ironwood Studios - Asheville, NC

EDUCATION

Completed tear-down of existing structures and prepared for new construction. Dug trenches, backfilled holes and compacted earth to prepare for new construction. Consistently assumed additional responsibilities and worked extended hours to meet project deadlines. Prepared and cleaned construction sites by removing debris. Loaded and unloaded building materials used for construction. Set ladders, scaffolds and hoists in place for taking supplies to roofs. 06/2012 - 09/2012

Produce Handler,Stocker

IGA Southwest Food Mart Grocery - Southwest Harbor, ME Offered product samples, answered questions and helped customers find items. Refilled and rotated items on shelves to maintain well-stocked inventory. Weighed, packaged and labeled meat and seafood products, following proper dating procedures. Weighed and labeled products.

Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.

Monitored temperature of cases, shelves and storage areas and reported failures to the manager. Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.

Developed knowledge about products and sales items to answer shoppers' questions. 2013

GED:

Eastern Maine Community College - Bangor, ME

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